Head to head
ClickUp vs Asana
Both products assessed against the same checklist, with ratings drawn from 464 verified reviews.
- Rating gap
- 0.2
- Reviews behind this
- 464
- Monthly price gap
- Free
- Features they share
- 4
Side by side
How they compare
Ratings computed from published reviews, and the specifications that change what a product costs to run. The washed column is the higher rated of the two.
| Compared on | ClickUp | Higher rated overall |
|---|---|---|
| What reviewers say | ||
| Overall rating | 4.1 | 4.3, higher |
| Ease of use | 4.0 | 4.2, higher |
| Value for money | 4.3 | 4.4, higher |
| Customer service | 3.8 | 4.0, higher |
| Functionality | 4.1 | 4.3, higher |
| Verified reviews | 223 | 241 |
| What it costs | ||
| Starting price | Freefree plan available | Freefree plan available |
| VAT basis | Excl VAT | Excl VAT |
| Free trial | Yes | Yes |
| Free plan | Yes | Yes |
| Published plans | 3 | 3 |
| Vendor and support | ||
| Vendor | ClickUp | Asana Inc. |
| Founded | 2017 | 2008 |
| Support channels | Email, Live chat, Knowledge base, University | Email, Knowledge base, Academy, Community forum |
| Integrations listed | 8 | 9 |
| Local bank feeds | 0 | 0 |
The local yardstick
South African compliance
Amber marks a gap rather than a feature. This is usually where the decision is actually made.
ClickUp
- GDPR tooling that maps onto POPIA
- Role based permissions
- Data hosted outside South Africa
- Audit log on enterprise tiers
Asana
- GDPR tooling that maps onto POPIA
- Role based permissions
- Data hosted outside South Africa
- Audit log on enterprise tiers
What they cost
Pricing, compared properly
Check the VAT basis on each. Vendors are not consistent, and the difference is 15%.
ClickUp
Listed excluding VAT
- Free
Free Forever
Unlimited members
- US$7/mo
UnlimitedPopular
Per user
- US$12/mo
Business
Per user
Billed in US dollars per user per month. The free tier is the most capable in this category, and native time tracking removes the need for a separate subscription.
Asana
Listed excluding VAT
- Free
Personal
10 collaborators
- US$11/mo
StarterPopular
Per seat
- US$26/mo
Advanced
Per seat
Billed in US dollars per seat per month, discounted annually. There is no native time tracking, so agencies should budget for an add on.
Capability
The full feature matrix
Every feature either product offers, and whether the other one has it.
| Compared on | ClickUp | Higher rated overall |
|---|---|---|
| 21 features across both products | ||
| Approvals | Not included | Included |
| Automation | Included | Not included |
| Custom fields | Not included | Included |
| Dashboards | Included | Not included |
| Dashboards and reporting | Not included | Included |
| Dependencies | Not included | Included |
| Documents and wikis | Included | Not included |
| Forms | Included | Not included |
| Forms and intake management | Not included | Included |
| Goals and targets | Included | Not included |
| Guest access | Included | Included |
| List, board, calendar and timeline views | Not included | Included |
| List, board, calendar, Gantt and timeline views | Included | Not included |
| Mobile app for iOS and Android | Included | Included |
| Native time tracking and estimates | Included | Not included |
| Open API | Included | Included |
| Portfolios and goals | Not included | Included |
| Rules automation | Not included | Included |
| Tasks with custom statuses | Included | Not included |
| Whiteboards and mind maps | Included | Not included |
| Workload management | Included | Included |
Our verdict
Which one you should buy
We name a winner. Listing differences and leaving the decision to the reader is not a verdict.
For an agency billing hours, ClickUp wins on one feature: native time tracking, in the same product as the tasks, from the free tier. That removes an integration and a reconciliation and makes invoicing accurate. Asana has no native time tracking, so you are budgeting for Harvest or Everhour alongside it.
For everyone else, Asana is the better tool. The one owner per task rule removes the most common cause of dropped work, portfolios give directors a truthful in flight picture, and the product is faster and more consistent.
ClickUp's breadth is its risk. There are many ways to do the same thing, and a team without a configuration decision will build something inconsistent that takes a project to fix. Performance on large workspaces draws consistent complaints, and that is felt more acutely on a marginal South African connection.
Test ClickUp on your actual office connection with realistic data volume before committing a large team.
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