PAIA manual
Last updated
Last updated 1 July 2026. This manual is published in terms of section 51 of the Promotion of Access to Information Act 2 of 2000.
1. Particulars of the body
| Name | Bosberaaad |
|---|---|
| Nature | Private body, online editorial publication |
| Physical address | Knysna St, Baviaans Local Municipality, Eastern Cape 6445, South Africa |
| Postal address | Available on request |
| Telephone | +27 78 083 9764 |
| hello@bosberaaad.co.za | |
| Website | bosberaaad.co.za |
| Information officer | Kinza Shahzad, contactable at hello@bosberaaad.co.za |
2. The PAIA guide
The Information Regulator has published a guide on how to use the Act, in terms of section 10. It is available from the Information Regulator at inforegulator.org.za, or on request from the Regulator's offices.
3. Records available without a formal request
The following are freely available on our website and require no request:
- All published editorial content, reviews, comparisons and buying guides
- Our editorial policy, including how ratings and rankings are calculated
- Our affiliate disclosure
- Our privacy policy and cookie policy
- Our terms of use and this manual
4. Categories of records held
| Category | Description |
|---|---|
| Editorial | Published and draft assessments, research notes, correspondence with vendors |
| User submitted | Reviews, including unpublished and removed submissions |
| Subscriber | Newsletter subscriptions and consent records |
| Commercial | Affiliate agreements, advertising agreements, referral records |
| Corporate | Company registration, financial records, tax records, insurance |
| Employment | Contracts, payroll records, statutory employment records |
| Technical | Source code, infrastructure configuration, security records |
5. Records held under other legislation
Records are held in terms of, among others, the Companies Act 71 of 2008, the Income Tax Act 58 of 1962, the Value Added Tax Act 89 of 1991, the Basic Conditions of Employment Act 75 of 1997, the Labour Relations Act 66 of 1995 and the Protection of Personal Information Act 4 of 2013.
6. How to request access
- Complete the prescribed form under PAIA, available from the Information Regulator's website.
- Send it to the information officer at hello@bosberaaad.co.za.
- Identify the record clearly, state the form of access you want, and give the postal or email address for the reply.
- If the request is to exercise or protect a right, state which right and how the record relates to it.
- Pay the prescribed request fee where one applies. Requests for your own personal information carry no request fee.
We will decide within thirty days and tell you in writing. Where the request is complex or involves a third party, that period may be extended by a further thirty days, and we will tell you if it is.
7. Fees
The fees prescribed under PAIA apply. These cover a request fee where applicable, and access fees for reproduction, search, preparation and postage. We will give you an estimate before proceeding where the access fee will exceed the prescribed threshold, and we may require a deposit.
8. Grounds for refusal
Access may be refused on the grounds set out in Chapter 4 of Part 3 of the Act, including the mandatory protection of the privacy of a third party, the commercial information of a third party, records privileged from production in legal proceedings, and the protection of research information. Where we refuse, we will give reasons and explain your remedies.
9. Remedies
If your request is refused you may lodge a complaint with the Information Regulator or apply to a court for appropriate relief, in terms of the Act.
10. Availability of this manual
This manual is available on this website free of charge, and on request from the information officer in printed form at the prescribed fee.