276 verified reviews

monday.com reviews

Every published review of monday.com, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

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Ayanda HendricksVerified

Delivery Manager

Non profit

MidrandSole trader

5.0

15 Jul 2026

Simple enough that people actually use it

The team asked to keep it after the trial, which has never happened before. Non technical managers build working processes in an afternoon. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Non technical managers build working processes in an afternoon. Automation handles the routine handoffs between teams. Time tracking sits with the tasks, so billing is accurate.

What does not

Seat bands mean paying for people who do not exist.

Jaco FourieVerified

Head of IT

Legal services

Sandton201 to 500 employees

5.0

15 Jul 2026

Simple enough that people actually use it

The team asked to keep it after the trial, which has never happened before. Unlimited free viewers, so stakeholders cost nothing. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Unlimited free viewers, so stakeholders cost nothing. The mobile app is good enough for approvals on the road. Client facing views mean fewer status emails.

What does not

Without governance the number of boards grows out of control.

Grant PhiriVerified

Delivery Manager

Engineering

Centurion51 to 200 employees

5.0

15 Jul 2026

Time tracking in the same tool changed our billing

We rolled it out to twenty two people and adoption was close to complete within a month. Dashboards that aggregate across many boards for real visibility. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Dashboards that aggregate across many boards for real visibility. Client facing views mean fewer status emails. Everyone can see what is due this week without asking.

What does not

Without governance the number of boards grows out of control.

Vikash CeleVerified

Senior Project Manager

Non profit

PolokwaneSole trader

5.0

15 Jul 2026

Time tracking in the same tool changed our billing

Client status reporting used to take a morning a week. Now it takes ten minutes. Dashboards that aggregate across many boards for real visibility. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Unlimited free viewers, so stakeholders cost nothing. Everyone can see what is due this week without asking. Time tracking sits with the tasks, so billing is accurate.

What does not

Without governance the number of boards grows out of control.

Refilwe ChaukeVerified

Head of IT

Telecommunications

Rustenburg500 plus employees

5.0

15 Jul 2026

Simple enough that people actually use it

Client status reporting used to take a morning a week. Now it takes ten minutes. Non technical managers build working processes in an afternoon. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Non technical managers build working processes in an afternoon. Everyone can see what is due this week without asking. Time tracking sits with the tasks, so billing is accurate.

What does not

Without governance the number of boards grows out of control.

Kavitha AndersonVerified

PMO Lead

Retail

Paarl500 plus employees

4.0

15 Jul 2026

The whole team adopted it in a fortnight

The team asked to keep it after the trial, which has never happened before. Dashboards that aggregate across many boards for real visibility. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Non technical managers build working processes in an afternoon. Automation handles the routine handoffs between teams. Everyone can see what is due this week without asking.

What does not

Reporting is weaker than the task management.

Bongani BezuidenhoutVerified

Supply Chain Manager

Financial services

George2 to 10 employees

4.0

15 Jul 2026

The whole team adopted it in a fortnight

We rolled it out to twenty two people and adoption was close to complete within a month. Non technical managers build working processes in an afternoon. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Automation that needs no code and genuinely removes admin. Time tracking sits with the tasks, so billing is accurate. The mobile app is good enough for approvals on the road.

What does not

Without governance the number of boards grows out of control.

Chantelle SeptemberVerified

Scrum Master

Marketing and advertising

George51 to 200 employees

2.0

15 Jul 2026

Boards multiplied until nobody trusted them

It became a graveyard of half finished boards nobody trusted. In practice, the parts we were sold on never worked the way they were demonstrated. The gaps are the kind that create work rather than save it. We moved to an alternative and the difference was immediate.

What works

The free tier is generous.

What does not

It was too slow on our connection. Half the team never adopted it. We paid for a tier we could not make use of.

Pieter DavidsVerified

Project Manager

Logistics and transport

Botswana51 to 200 employees

5.0

14 Jul 2026

Visibility across twelve projects, finally

Client status reporting used to take a morning a week. Now it takes ten minutes. Automation that needs no code and genuinely removes admin. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Unlimited free viewers, so stakeholders cost nothing. Time tracking sits with the tasks, so billing is accurate. The mobile app is good enough for approvals on the road.

What does not

Without governance the number of boards grows out of control.

Christiaan NelVerified

Plant Manager

Recruitment

Polokwane201 to 500 employees

4.0

14 Jul 2026

Client reporting takes minutes now

Client status reporting used to take a morning a week. Now it takes ten minutes. Non technical managers build working processes in an afternoon. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

Automation that needs no code and genuinely removes admin. Time tracking sits with the tasks, so billing is accurate. Everyone can see what is due this week without asking.

What does not

Seat bands mean paying for people who do not exist.

276 verified reviews

Client status reporting used to take a morning a week. Now it takes ten minutes. Non technical managers build working processes in an afternoon. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

Automation that needs no code and genuinely removes admin. Time tracking sits with the tasks, so billing is accurate. Everyone can see what is due this week without asking.

What does not

Seat bands mean paying for people who do not exist.