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287 verified reviews

PaySpace reviews

Every published review of PaySpace, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

287 reviews match · page 19 of 29

BA

Bradley AndersonVerified

Employment Equity Officer

Logistics and transportSouth AfricaKimberley51 to 200 employees
4.0
21 Feb 2025

Support actually understands South African payroll

We switched after our previous provider got an ETI calculation wrong. Audit trail built for organisations that get audited. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Audit trail built for organisations that get audited. IRP5 files validated in e@syFile without a single rejection. The ACB file imports into our bank without a support call.

What does not

There is no real HR functionality, so we run a second system.

Used for 6 to 12 months
MN

Mbali NdlovuVerified

Founder

Financial servicesSouth AfricaDurban500 plus employees
4.0
13 Feb 2025

Support actually understands South African payroll

I have run payroll on four different systems and this is the one I would choose again. Bargaining council and COIDA submissions built in. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Bargaining council and COIDA submissions built in. ETI is calculated on the sliding scale and shows its working. Support answers in South African hours and understands the question.

What does not

There is no real HR functionality, so we run a second system.

Used for less than 6 months
ND

Naresh DavidsVerified

Owner

Information technologySouth AfricaSomerset West2 to 10 employees
1.0
11 Feb 2025

ETI was calculated wrong for eight months

We had to rebuild two EMP501 submissions by hand. In practice, the parts we were sold on never worked the way they were demonstrated. It has cost us more time than it has saved. It may suit a simpler business than ours.

What works

It is cheaper than the alternatives.

What does not

Leave accruals did not follow BCEA rules. ETI required manual correction for months. The March year end process was poorly documented.

Used for less than 6 months
DA

Deven AdamsVerified

HR and Payroll Manager

Logistics and transportSouth AfricaCape Town11 to 50 employees
5.0
08 Feb 2025

ETI calculated correctly, with the working shown

We switched after our previous provider got an ETI calculation wrong. Statutory payroll maintained across more than forty African countries. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Bargaining council and COIDA submissions built in. Support answers in South African hours and understands the question. BCEA leave accruals are right without configuration.

What does not

The interface takes a while for a new administrator.

Used for 2 to 5 years
LJ

Lungile JonesVerified

Payroll and Benefits Officer

Non profitNamibiaNamibia201 to 500 employees
4.0
07 Feb 2025

Our IRP5 files validated in e@syFile first time

The tax year end is what convinced me. Nothing broke. Bargaining council and COIDA submissions built in. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Bargaining council and COIDA submissions built in. ETI is calculated on the sliding scale and shows its working. The ACB file imports into our bank without a support call.

What does not

Reporting outside the statutory pack is thin.

Used for 6 to 12 months
KM

Kabelo MalekaVerified

Bookkeeper

Property and real estateSouth AfricaStellenbosch11 to 50 employees
4.0
05 Feb 2025

Payroll stopped being the worst week of the month

We switched after our previous provider got an ETI calculation wrong. Statutory payroll maintained across more than forty African countries. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Bargaining council and COIDA submissions built in. IRP5 files validated in e@syFile without a single rejection. The ACB file imports into our bank without a support call.

What does not

There is no real HR functionality, so we run a second system.

Used for less than 6 months
LM

Lucinda MaharajVerified

HR and Payroll Manager

Motor tradeSouth AfricaCape Town500 plus employees
4.0
04 Feb 2025

Three tax year ends without a single correction

We switched after our previous provider got an ETI calculation wrong. Statutory payroll maintained across more than forty African countries. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Payroll and HR sharing one employee record. BCEA leave accruals are right without configuration. EMP201 and EMP501 submissions have been correct every period.

What does not

The interface takes a while for a new administrator.

Used for less than 6 months
NR

Nonhlanhla RamavhoyaVerified

Managing Director

Security servicesSouth AfricaRustenburgSole trader
4.0
24 Jan 2025

Three tax year ends without a single correction

I have run payroll on four different systems and this is the one I would choose again. Statutory payroll maintained across more than forty African countries. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

Audit trail built for organisations that get audited. Employee self service cut payslip queries almost to zero. EMP201 and EMP501 submissions have been correct every period.

What does not

The interface takes a while for a new administrator.

Used for 6 to 12 months
RN

Rendani NkosiVerified

Payroll Administrator

Legal servicesSouth AfricaCenturion2 to 10 employees
4.0
21 Jan 2025

Support actually understands South African payroll

I have run payroll on four different systems and this is the one I would choose again. Payroll and HR sharing one employee record. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Audit trail built for organisations that get audited. Employee self service cut payslip queries almost to zero. IRP5 files validated in e@syFile without a single rejection.

What does not

Reporting outside the statutory pack is thin.

Used for less than 6 months
GF

Gerhard FourieVerified

Industrial Relations Manager

Logistics and transportSouth AfricaPolokwane51 to 200 employees
5.0
18 Jan 2025

Payroll stopped being the worst week of the month

We run about ninety staff on this and it has not missed a submission. Payroll and HR sharing one employee record. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Audit trail built for organisations that get audited. EMP201 and EMP501 submissions have been correct every period. The ACB file imports into our bank without a support call.

What does not

The interface takes a while for a new administrator.

Used for less than 6 months
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4.3

Overall

from 287 reviews

85% positive11% neutral4% critical

Rating distribution

5
140 of 287
4
103 of 287
3
32 of 287
2
9 of 287
1
3 of 287

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