287 verified reviews

PaySpace reviews

Every published review of PaySpace, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

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287 reviews match · page 2 of 29

Achmat BothaVerified

Senior Bookkeeper

Non profit

Richards Bay11 to 50 employees

4.0

10 Jul 2026

Our IRP5 files validated in e@syFile first time

I have run payroll on four different systems and this is the one I would choose again. Bargaining council and COIDA submissions built in. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

Audit trail built for organisations that get audited. IRP5 files validated in e@syFile without a single rejection. Employee self service cut payslip queries almost to zero.

What does not

Reporting outside the statutory pack is thin.

Nadia LombardVerified

Payroll Manager

Financial services

DurbanSole trader

2.0

10 Jul 2026

The March tax year end cost us a weekend

The compliance errors were the problem, and they took too long to acknowledge. For context, the parts we were sold on never worked the way they were demonstrated. The gaps are the kind that create work rather than save it. I would look elsewhere unless price is the only consideration.

What works

The payslip layout is clean.

What does not

Support could not explain their own statutory outputs. The March year end process was poorly documented. Leave accruals did not follow BCEA rules.

Elmarie KhumaloVerified

Talent Acquisition Lead

Healthcare

Kimberley11 to 50 employees

5.0

08 Jul 2026

Support actually understands South African payroll

We switched after our previous provider got an ETI calculation wrong. Payroll and HR sharing one employee record. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Bargaining council and COIDA submissions built in. EMP201 and EMP501 submissions have been correct every period. ETI is calculated on the sliding scale and shows its working.

What does not

There is no real HR functionality, so we run a second system.

Jaco SinghVerified

Group Financial Manager

Recruitment

Gqeberha2 to 10 employees

5.0

07 Jul 2026

Three tax year ends without a single correction

We run about ninety staff on this and it has not missed a submission. Bargaining council and COIDA submissions built in. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Bargaining council and COIDA submissions built in. EMP201 and EMP501 submissions have been correct every period. The ACB file imports into our bank without a support call.

What does not

The interface takes a while for a new administrator.

Vikash ZwaneVerified

Management Accountant

Construction

Kimberley51 to 200 employees

4.0

07 Jul 2026

Leave finally follows the BCEA without a spreadsheet

We switched after our previous provider got an ETI calculation wrong. Statutory payroll maintained across more than forty African countries. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Audit trail built for organisations that get audited. Employee self service cut payslip queries almost to zero. ETI is calculated on the sliding scale and shows its working.

What does not

There is no real HR functionality, so we run a second system.

Marisa NdlovuVerified

Talent Acquisition Lead

Food and beverage

Gqeberha500 plus employees

4.0

05 Jul 2026

ETI calculated correctly, with the working shown

We switched after our previous provider got an ETI calculation wrong. Statutory payroll maintained across more than forty African countries. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Audit trail built for organisations that get audited. The ACB file imports into our bank without a support call. Support answers in South African hours and understands the question.

What does not

There is no real HR functionality, so we run a second system.

Rendani OctoberVerified

Payroll Administrator

Financial services

Namibia2 to 10 employees

4.0

05 Jul 2026

Leave finally follows the BCEA without a spreadsheet

I have run payroll on four different systems and this is the one I would choose again. Payroll and HR sharing one employee record. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Audit trail built for organisations that get audited. EMP201 and EMP501 submissions have been correct every period. BCEA leave accruals are right without configuration.

What does not

Reporting outside the statutory pack is thin.

Annelize SinghVerified

Senior Payroll Consultant

Financial services

Kimberley500 plus employees

3.0

05 Jul 2026

Compliant, but the interface fights you

Compliance side is solid, the day to day is more of a slog than it should be. Bargaining council and COIDA submissions built in. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Good value, with some real rough edges.

What works

Audit trail built for organisations that get audited. Payslips are clear and employees understand them.

What does not

Support queues get long towards month end. The reporting cannot break cost down by department.

Rebecca ReddyVerified

Chief Executive Officer

Retail

Pretoria2 to 10 employees

4.0

02 Jul 2026

Three tax year ends without a single correction

We run about ninety staff on this and it has not missed a submission. Bargaining council and COIDA submissions built in. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Audit trail built for organisations that get audited. BCEA leave accruals are right without configuration. EMP201 and EMP501 submissions have been correct every period.

What does not

The interface takes a while for a new administrator.

Andile Segwapa

Financial Manager

Non profit

Witbank11 to 50 employees

4.0

01 Jul 2026

Payroll stopped being the worst week of the month

I have run payroll on four different systems and this is the one I would choose again. Statutory payroll maintained across more than forty African countries. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Statutory payroll maintained across more than forty African countries. The ACB file imports into our bank without a support call. Employee self service cut payslip queries almost to zero.

What does not

There is no real HR functionality, so we run a second system.

287 verified reviews

We switched after our previous provider got an ETI calculation wrong. Statutory payroll maintained across more than forty African countries. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Audit trail built for organisations that get audited. The ACB file imports into our bank without a support call. Support answers in South African hours and understands the question.

What does not

There is no real HR functionality, so we run a second system.

Rendani OctoberVerified

Payroll Administrator

Financial services

Namibia2 to 10 employees

4.0

05 Jul 2026

Leave finally follows the BCEA without a spreadsheet

What works

Audit trail built for organisations that get audited. EMP201 and EMP501 submissions have been correct every period. BCEA leave accruals are right without configuration.

What does not

Reporting outside the statutory pack is thin.

Annelize SinghVerified

Senior Payroll Consultant

Financial services

Kimberley500 plus employees

3.0

05 Jul 2026

Compliant, but the interface fights you

What works

Audit trail built for organisations that get audited. Payslips are clear and employees understand them.

What does not

Support queues get long towards month end. The reporting cannot break cost down by department.

Rebecca ReddyVerified

Chief Executive Officer

Retail

Pretoria2 to 10 employees

4.0

02 Jul 2026

Three tax year ends without a single correction

What works

Audit trail built for organisations that get audited. BCEA leave accruals are right without configuration. EMP201 and EMP501 submissions have been correct every period.

What does not

The interface takes a while for a new administrator.

Andile Segwapa

Financial Manager

Non profit

Witbank11 to 50 employees

4.0

01 Jul 2026

Payroll stopped being the worst week of the month

What works

Statutory payroll maintained across more than forty African countries. The ACB file imports into our bank without a support call. Employee self service cut payslip queries almost to zero.

What does not

There is no real HR functionality, so we run a second system.