287 verified reviews

PaySpace reviews

Every published review of PaySpace, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

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287 reviews match · page 23 of 29

Mbali FourieVerified

Senior Payroll Consultant

Telecommunications

East London51 to 200 employees

2.0

09 Aug 2024

Wage payroll is clearly an afterthought

We had to rebuild two EMP501 submissions by hand. What surprised me was that the parts we were sold on never worked the way they were demonstrated. The gaps are the kind that create work rather than save it. It may suit a simpler business than ours.

What works

It is cheaper than the alternatives.

What does not

The March year end process was poorly documented. Leave accruals did not follow BCEA rules. Support could not explain their own statutory outputs.

Christiaan SeptemberVerified

Payroll Manager

Information technology

Pietermaritzburg51 to 200 employees

4.0

30 Jul 2024

Support actually understands South African payroll

We run about ninety staff on this and it has not missed a submission. Audit trail built for organisations that get audited. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Statutory payroll maintained across more than forty African countries. The ACB file imports into our bank without a support call. EMP201 and EMP501 submissions have been correct every period.

What does not

The interface takes a while for a new administrator.

Michelle BezuidenhoutVerified

Debtors Manager

Telecommunications

Rustenburg11 to 50 employees

5.0

24 Jul 2024

Our IRP5 files validated in e@syFile first time

I have run payroll on four different systems and this is the one I would choose again. Statutory payroll maintained across more than forty African countries. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Audit trail built for organisations that get audited. BCEA leave accruals are right without configuration. EMP201 and EMP501 submissions have been correct every period.

What does not

There is no real HR functionality, so we run a second system.

Kevin BothaVerified

Managing Director

Food and beverage

Zambia51 to 200 employees

4.0

18 Jul 2024

Three tax year ends without a single correction

The tax year end is what convinced me. Nothing broke. Payroll and HR sharing one employee record. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

Payroll and HR sharing one employee record. IRP5 files validated in e@syFile without a single rejection. EMP201 and EMP501 submissions have been correct every period.

What does not

Reporting outside the statutory pack is thin.

Denise TaylorVerified

Accountant

Healthcare

Rustenburg500 plus employees

5.0

17 Jul 2024

Our IRP5 files validated in e@syFile first time

The tax year end is what convinced me. Nothing broke. Payroll and HR sharing one employee record. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Bargaining council and COIDA submissions built in. IRP5 files validated in e@syFile without a single rejection. EMP201 and EMP501 submissions have been correct every period.

What does not

Reporting outside the statutory pack is thin.

Andile SitholeVerified

Chief Executive Officer

Food and beverage

Midrand2 to 10 employees

4.0

13 Jul 2024

Leave finally follows the BCEA without a spreadsheet

We switched after our previous provider got an ETI calculation wrong. Bargaining council and COIDA submissions built in. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Payroll and HR sharing one employee record. IRP5 files validated in e@syFile without a single rejection. EMP201 and EMP501 submissions have been correct every period.

What does not

There is no real HR functionality, so we run a second system.

Andile MotaungVerified

Senior Payroll Consultant

Professional consulting

Sandton2 to 10 employees

5.0

07 Jul 2024

ETI calculated correctly, with the working shown

The tax year end is what convinced me. Nothing broke. Audit trail built for organisations that get audited. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Audit trail built for organisations that get audited. Support answers in South African hours and understands the question. BCEA leave accruals are right without configuration.

What does not

Reporting outside the statutory pack is thin.

Lerato Mabunda

Audit Manager

Insurance

Rustenburg201 to 500 employees

4.0

02 Jul 2024

EMP501 reconciliation took forty minutes

We switched after our previous provider got an ETI calculation wrong. Statutory payroll maintained across more than forty African countries. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Statutory payroll maintained across more than forty African countries. Employee self service cut payslip queries almost to zero. Support answers in South African hours and understands the question.

What does not

The interface takes a while for a new administrator.

Tracy FortuinVerified

Payroll and Benefits Officer

Non profit

Sandton11 to 50 employees

5.0

18 Jun 2024

Leave finally follows the BCEA without a spreadsheet

The tax year end is what convinced me. Nothing broke. Payroll and HR sharing one employee record. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Audit trail built for organisations that get audited. Support answers in South African hours and understands the question. EMP201 and EMP501 submissions have been correct every period.

What does not

There is no real HR functionality, so we run a second system.

Willem Nkosi

Industrial Relations Manager

Healthcare

PaarlSole trader

5.0

22 May 2024

Leave finally follows the BCEA without a spreadsheet

We switched after our previous provider got an ETI calculation wrong. Payroll and HR sharing one employee record. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Audit trail built for organisations that get audited. Employee self service cut payslip queries almost to zero. BCEA leave accruals are right without configuration.

What does not

Reporting outside the statutory pack is thin.

287 verified reviews

The tax year end is what convinced me. Nothing broke. Payroll and HR sharing one employee record. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Audit trail built for organisations that get audited. Support answers in South African hours and understands the question. EMP201 and EMP501 submissions have been correct every period.

What does not

There is no real HR functionality, so we run a second system.

Willem Nkosi

Industrial Relations Manager

Healthcare

PaarlSole trader

5.0

22 May 2024

Leave finally follows the BCEA without a spreadsheet

What works

Audit trail built for organisations that get audited. Employee self service cut payslip queries almost to zero. BCEA leave accruals are right without configuration.

What does not

Reporting outside the statutory pack is thin.