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287 verified reviews

PaySpace reviews

Every published review of PaySpace, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

287 reviews match · page 5 of 29

MC

Mpho Cupido

Accountant

ManufacturingSouth AfricaGqeberhaSole trader
3.0
12 Jun 2026

Good product, frustrating support queue

We use maybe sixty percent of what we pay for. Bargaining council and COIDA submissions built in. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Fine for our needs. Test it properly against your own requirements.

What works

Payroll and HR sharing one employee record. Payslips are clear and employees understand them.

What does not

No bargaining council support. Support queues get long towards month end.

Response from the vendor25 Jun 2026

Thank you for the review. We are glad the compliance side is working well for you. On the reporting point, we would like to show you what is possible with the custom report builder, so please book a session with our team.

Used for 1 to 2 years
AF

Andrew FortuinVerified

Accountant

RecruitmentSouth AfricaSandton51 to 200 employees
3.0
11 Jun 2026

Fine for salaried staff, weak on wages

It works. It is not enjoyable, but payroll rarely is. Bargaining council and COIDA submissions built in. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. It is a reasonable choice, provided you know what it does not do.

What works

Payroll and HR sharing one employee record. Payslips are clear and employees understand them.

What does not

The reporting cannot break cost down by department. Wage and shift payroll is weaker than salaried.

Used for more than 5 years
DD

Denise du PlessisVerified

Bookkeeper

Logistics and transportSouth AfricaDurban500 plus employees
5.0
08 Jun 2026

EMP501 reconciliation took forty minutes

We run about ninety staff on this and it has not missed a submission. Bargaining council and COIDA submissions built in. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Statutory payroll maintained across more than forty African countries. The ACB file imports into our bank without a support call. EMP201 and EMP501 submissions have been correct every period.

What does not

There is no real HR functionality, so we run a second system.

Used for 6 to 12 months
ZG

Zaida GovenderVerified

Wages Clerk

EducationSouth AfricaPolokwane201 to 500 employees
4.0
08 Jun 2026

EMP501 reconciliation took forty minutes

We switched after our previous provider got an ETI calculation wrong. Payroll and HR sharing one employee record. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Payroll and HR sharing one employee record. BCEA leave accruals are right without configuration. Support answers in South African hours and understands the question.

What does not

There is no real HR functionality, so we run a second system.

Used for more than 5 years
KM

Kavitha MabundaVerified

Management Accountant

Security servicesSouth AfricaRustenburg500 plus employees
3.0
07 Jun 2026

Does what it must, nothing more

It works. It is not enjoyable, but payroll rarely is. Payroll and HR sharing one employee record. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Fine for our needs. Test it properly against your own requirements.

What works

Audit trail built for organisations that get audited. Per employee pricing is fair for a small team.

What does not

No bargaining council support. Support queues get long towards month end.

Used for 6 to 12 months
PL

Preggie LombardVerified

Accountant

Mining servicesSouth AfricaPaarl11 to 50 employees
5.0
02 Jun 2026

Payroll stopped being the worst week of the month

We run about ninety staff on this and it has not missed a submission. Bargaining council and COIDA submissions built in. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Statutory payroll maintained across more than forty African countries. EMP201 and EMP501 submissions have been correct every period. IRP5 files validated in e@syFile without a single rejection.

What does not

Reporting outside the statutory pack is thin.

Used for less than 6 months
AM

Anke MaharajVerified

Wages Clerk

EducationSouth AfricaStellenbosch2 to 10 employees
5.0
02 Jun 2026

Our IRP5 files validated in e@syFile first time

We run about ninety staff on this and it has not missed a submission. Bargaining council and COIDA submissions built in. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Bargaining council and COIDA submissions built in. BCEA leave accruals are right without configuration. ETI is calculated on the sliding scale and shows its working.

What does not

There is no real HR functionality, so we run a second system.

Used for 6 to 12 months
IB

Ilze BezuidenhoutVerified

Chief Operating Officer

EducationSouth AfricaMidrandSole trader
4.0
01 Jun 2026

Three tax year ends without a single correction

I have run payroll on four different systems and this is the one I would choose again. Bargaining council and COIDA submissions built in. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Payroll and HR sharing one employee record. ETI is calculated on the sliding scale and shows its working. IRP5 files validated in e@syFile without a single rejection.

What does not

There is no real HR functionality, so we run a second system.

Used for more than 5 years
NB

Nokuthula BennettVerified

People Operations Lead

AccountingNigeriaNigeria11 to 50 employees
4.0
28 May 2026

Leave finally follows the BCEA without a spreadsheet

We run about ninety staff on this and it has not missed a submission. Statutory payroll maintained across more than forty African countries. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Payroll and HR sharing one employee record. ETI is calculated on the sliding scale and shows its working. EMP201 and EMP501 submissions have been correct every period.

What does not

The interface takes a while for a new administrator.

Used for 2 to 5 years
RI

Reabetswe IsaacsVerified

Payroll Administrator

ConstructionSouth AfricaKlerksdorp51 to 200 employees
4.0
27 May 2026

Leave finally follows the BCEA without a spreadsheet

The tax year end is what convinced me. Nothing broke. Statutory payroll maintained across more than forty African countries. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Payroll and HR sharing one employee record. IRP5 files validated in e@syFile without a single rejection. ETI is calculated on the sliding scale and shows its working.

What does not

The interface takes a while for a new administrator.

Used for 6 to 12 months
Previous1...456...29Next

4.3

Overall

from 287 reviews

85% positive11% neutral4% critical

Rating distribution

5
140 of 287
4
103 of 287
3
32 of 287
2
9 of 287
1
3 of 287

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