Palesa BothaVerified
Solutions Architect
Client reporting takes minutes now
The team asked to keep it after the trial, which has never happened before. Version tracked approval cycles that replace email chains. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.
What works
Custom request forms that route intake with the right fields. Time tracking sits with the tasks, so billing is accurate. Templates mean a new project is set up in minutes.
What does not
Without governance the number of boards grows out of control.
