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  1. Home
  2. Software
  3. HR Software
  4. BambooHR

BambooHR

The best HR experience on the market, at a US price

4.3
198 verified reviews
Write a review
On this pageOverview
  • Overview
  • Pricing
  • Features
  • Ratings
  • Compare
  • Reviews
  • Alternatives
  • FAQs

On this page

  • Overview
  • Pricing
  • Features
  • Ratings
  • Compare
  • Reviews
  • Alternatives
  • FAQs

The assessment

What BambooHR is, honestly

BambooHR is the most polished HR platform available, with excellent onboarding and reporting, but it is billed in dollars and needs configuration for BCEA leave.

BambooHR is what every other HR product is measured against, and deservedly. The employee record is beautifully organised, onboarding workflows are the best in the category, and the reporting turns HR data into something a board will actually read. Employees like using it, which is rarer than it should be.

For a South African buyer there are two questions to settle before the polish wins you over.

Leave

BambooHR models time off as policies with accrual rules, and you can build a BCEA compliant policy set. It does not ship with one. Someone has to configure annual leave at the statutory accrual, sick leave on the three year cycle and family responsibility leave as a separate entitlement, and get it right. That is an afternoon of work with a consultant, or a persistent low grade problem without one.

Price

Billing is in US dollars per employee per month with an annual commitment. At two hundred employees the rand figure is substantial and it moves with the exchange rate. Budget it as a variable cost. There is also a floor: below roughly twenty five employees you pay a minimum that makes the effective per person cost high.

What you get for it

Onboarding that genuinely reduces first week admin. Applicant tracking that hiring managers use without complaint. Reporting and headcount analytics well beyond anything in the local products. An open API and a large integration catalogue. Employee self service that people actually log into.

Who should buy it

Businesses over fifty employees where HR experience is a stated priority, particularly those hiring at pace or operating across borders. If your requirement is leave tracking and a compliant employee file, Sage HR does that for less money and less configuration.

Starting price

US$9/mo

excluding VAT

Vendor
BambooHR LLC
Founded
2008
Available in
South Africa, Namibia, Botswana, Zimbabwe
Languages
English
Support
Email, Telephone, Knowledge base, Implementation support
Free trial
Yes
Visit BambooHR

We may earn a commission when you subscribe through this link, at no extra cost to you. It never affects a rating or a ranking. How we make money

South African compliance

  • BCEA leave requires manual policy configuration
  • Employment Equity reporting by custom report
  • POPIA operator agreement
  • Data hosted in the United States
  • Role based access controls

What it costs

Plans, priced in rand

Figures below exclude VAT. Add 15% for the amount that lands on your invoice.

Core

US$9/mo

excluding VAT

Employee records, leave, reporting and self service.

Per employee, minimum charge applies

  • Employee database
  • Configurable time off policies
  • Org chart
  • Standard reporting
  • Employee self service
  • Document storage
Most chosen

Pro

US$15/mo

excluding VAT

Adds performance management, onboarding workflows and advanced reporting.

Per employee, minimum charge applies

  • Everything in Core
  • Performance management
  • Onboarding and offboarding workflows
  • Advanced reporting and analytics
  • Employee wellbeing surveys
  • Open API access

Billed in US dollars per employee per month on an annual commitment, with a minimum monthly charge. BCEA leave rules must be configured rather than selected.

Last checked 1 July 2026. Vendors change prices and run promotions without notice, so confirm the current figure on the vendor website before you buy.

FeatureCorePro
Employee databaseIncludedIncluded
Configurable time off policiesIncludedIncluded
Org chartIncludedIncluded
Standard reportingIncludedIncluded
Employee self serviceIncludedIncluded
Document storageIncludedIncluded
Performance managementNot includedIncluded
Onboarding and offboarding workflowsNot includedIncluded
Advanced reporting and analyticsNot includedIncluded
Employee wellbeing surveysNot includedIncluded
Open API accessNot includedIncluded

Capability

What it does better than most

The four things our reviewers consistently name, then the full capability list.

1

The best onboarding workflow in the category

2

Reporting a board will actually read

3

Employees log in voluntarily, which is rare

4

Large integration catalogue and a proper open API

Full feature list

  • Employee database
  • Configurable time off policies
  • Org chart
  • Onboarding and offboarding workflows
  • Applicant tracking
  • Performance management
  • Employee wellbeing surveys
  • Advanced reporting and analytics
  • Document storage and e signature
  • Employee self service
  • Mobile app for iOS and Android
  • Open API

Integrates with

  • PaySpace
  • Slack
  • Microsoft Teams
  • Google Workspace
  • Greenhouse
  • Zapier
  • OOpen REST API

What reviewers say

The numbers, not the marketing

Every figure below is computed from 198 published reviews. Nothing here is written by hand.

4.3

Overall

85% positive11% neutral4% critical

Rating distribution

5
97 of 198
4
71 of 198
3
22 of 198
2
6 of 198
1
2 of 198

Rated by dimension

Ease of use
4.2
Value for money
4.1
Customer service
4.0
Functionality
4.2

Who is reviewing it

Sole trader
37 (19%)
2 to 10 employees
30 (15%)
11 to 50 employees
35 (18%)
51 to 200 employees
30 (15%)
201 to 500 employees
24 (12%)
500 plus employees
42 (21%)

Head to head

BambooHR against its closest rival

How BambooHR and Sage HR compare on every rating dimension.

RatingBambooHRSage HR
Overall4.3, higher4.2
Ease of use4.2, higher4.1
Value for money4.1, higher4.0
Customer service4.04.0
Functionality4.24.2
Reviews198246
See the full comparison

Verified reviews

From people who actually use it

We lead with the most helpful reviews and always include a critical one. A page of five star reviews tells you nothing.

LN

Lungile NgcoboVerified

Production Manager

Wholesale and distributionSouth AfricaSandton51 to 200 employees
5.0
18 Dec 2025

Our employment equity return took hours, not weeks

We had leave in a shared spreadsheet for six years. This was overdue. Large integration catalogue and a proper open API. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Employees log in voluntarily, which is rare. Document storage with e signature removed a printing step entirely. Reporting on headcount and turnover is available without asking IT.

What does not

Reporting is adequate rather than strong.

Used for less than 6 months
NC

Naledi CupidoVerified

HR Officer

HospitalitySouth AfricaWitbank51 to 200 employees
5.0
03 Nov 2024

The audit trail saved us at a CCMA hearing

Managers approve leave from their phones now, which was the whole point. Reporting a board will actually read. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

The best onboarding workflow in the category. The employee file holds everything in one place with proper permissions. Document storage with e signature removed a printing step entirely.

What does not

Data is hosted offshore, which our information officer had to sign off.

Used for 6 to 12 months
SM

Sibusiso MabasoVerified

HR Officer

EducationSouth AfricaStellenbosch51 to 200 employees
3.0
21 May 2026

Good for leave, thin everywhere else

It has reduced admin, just not as much as the demo suggested. The best onboarding workflow in the category. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. I would shortlist it, not necessarily pick it.

What works

The best onboarding workflow in the category. Leave management works reliably.

What does not

Performance management is basic. There is no local payroll integration.

Response from the vendor03 Jun 2026

We value the honest assessment. The bank feed reliability issue you mention has been addressed in a recent release, and we would encourage you to reconnect the affected accounts.

Used for less than 6 months
Read all 198 reviews

Sponsored

Billboard advertising slot, 970 by 250

Editorially selected

What to look at instead

Chosen because of what they do differently to BambooHR, with the reason stated.

Sage HR

4.2
#1

BCEA leave without configuration, in rand, at a lower total cost.

R55per month, from

P

Personio

4.1
#2

Stronger multi entity handling and data protection controls.

Custom pricingquoted on request

P

PeopleHR

4.0
#3

Similar capability for less money, with no local partner presence either way.

£5per month, from

All BambooHR alternatives

Common questions

What buyers always ask

Answered from this product's own record, so these can never drift from the data above.

We may earn a commission when you subscribe through this link, at no extra cost to you. It never affects a rating or a ranking. How we make money

This assessment draws on 198 published reviews of BambooHR.

Back to the full directory