198 verified reviews

BambooHR reviews

Every published review of BambooHR, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

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James DavidsVerified

Managing Director

Property and real estate

PolokwaneSole trader

5.0

15 Jul 2026

Managers use it without being chased

We had leave in a shared spreadsheet for six years. This was overdue. Reporting a board will actually read. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

The best onboarding workflow in the category. Onboarding checklists removed most of the first week paperwork. The employee file holds everything in one place with proper permissions.

What does not

Reporting is adequate rather than strong.

Claire BennettVerified

Operations Director

Telecommunications

Centurion11 to 50 employees

5.0

15 Jul 2026

Employees actually log in, which surprised me

Managers approve leave from their phones now, which was the whole point. Employees log in voluntarily, which is rare. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Employees log in voluntarily, which is rare. Onboarding checklists removed most of the first week paperwork. Document storage with e signature removed a printing step entirely.

What does not

Recruitment is a separate module at a separate price.

Retha FortuinVerified

Operations Director

Wholesale and distribution

Paarl11 to 50 employees

5.0

15 Jul 2026

Onboarding admin dropped by half

We had leave in a shared spreadsheet for six years. This was overdue. The best onboarding workflow in the category. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Reporting a board will actually read. Leave requests and approvals happen on the phone without training. Document storage with e signature removed a printing step entirely.

What does not

Data is hosted offshore, which our information officer had to sign off.

Shireen KannemeyerVerified

Founder

Engineering

Pretoria11 to 50 employees

5.0

15 Jul 2026

Leave requests left email and never came back

Managers approve leave from their phones now, which was the whole point. Reporting a board will actually read. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Employees log in voluntarily, which is rare. The employee file holds everything in one place with proper permissions. Leave requests and approvals happen on the phone without training.

What does not

Recruitment is a separate module at a separate price.

Priya VenterVerified

HR Business Partner

Marketing and advertising

Bloemfontein500 plus employees

5.0

14 Jul 2026

The audit trail saved us at a CCMA hearing

We had leave in a shared spreadsheet for six years. This was overdue. The best onboarding workflow in the category. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Large integration catalogue and a proper open API. The employee file holds everything in one place with proper permissions. Document storage with e signature removed a printing step entirely.

What does not

Reporting is adequate rather than strong.

Bongani Hendricks

Operations Director

Retail

Klerksdorp11 to 50 employees

5.0

14 Jul 2026

Our employment equity return took hours, not weeks

The employee file being in one place made our last inspection straightforward. The best onboarding workflow in the category. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Reporting a board will actually read. The employee file holds everything in one place with proper permissions. Onboarding checklists removed most of the first week paperwork.

What does not

Reporting is adequate rather than strong.

Boitumelo NetshitenzheVerified

HR Officer

Marketing and advertising

Nelspruit2 to 10 employees

4.0

13 Jul 2026

The audit trail saved us at a CCMA hearing

We had leave in a shared spreadsheet for six years. This was overdue. Large integration catalogue and a proper open API. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

The best onboarding workflow in the category. Leave requests and approvals happen on the phone without training. Document storage with e signature removed a printing step entirely.

What does not

Data is hosted offshore, which our information officer had to sign off.

Lindiwe Botha

HR Manager

Retail

Durban2 to 10 employees

5.0

11 Jul 2026

Managers use it without being chased

The employee file being in one place made our last inspection straightforward. Reporting a board will actually read. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Large integration catalogue and a proper open API. Onboarding checklists removed most of the first week paperwork. Leave requests and approvals happen on the phone without training.

What does not

Reporting is adequate rather than strong.

Zanele NkunaVerified

People Operations Lead

Hospitality

George11 to 50 employees

5.0

09 Jul 2026

Employees actually log in, which surprised me

We had leave in a shared spreadsheet for six years. This was overdue. Large integration catalogue and a proper open API. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Employees log in voluntarily, which is rare. Leave requests and approvals happen on the phone without training. Document storage with e signature removed a printing step entirely.

What does not

Data is hosted offshore, which our information officer had to sign off.

Danielle JoubertVerified

Production Manager

Insurance

Durban201 to 500 employees

4.0

09 Jul 2026

Onboarding admin dropped by half

We had leave in a shared spreadsheet for six years. This was overdue. Employees log in voluntarily, which is rare. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Large integration catalogue and a proper open API. Onboarding checklists removed most of the first week paperwork. Document storage with e signature removed a printing step entirely.

What does not

Recruitment is a separate module at a separate price.

198 verified reviews

We had leave in a shared spreadsheet for six years. This was overdue. The best onboarding workflow in the category. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Large integration catalogue and a proper open API. The employee file holds everything in one place with proper permissions. Document storage with e signature removed a printing step entirely.

What does not

Reporting is adequate rather than strong.

Bongani Hendricks

Operations Director

Retail

Klerksdorp11 to 50 employees

5.0

14 Jul 2026

Our employment equity return took hours, not weeks

What works

Reporting a board will actually read. The employee file holds everything in one place with proper permissions. Onboarding checklists removed most of the first week paperwork.

What does not

Reporting is adequate rather than strong.

Boitumelo NetshitenzheVerified

HR Officer

Marketing and advertising

Nelspruit2 to 10 employees

4.0

13 Jul 2026

The audit trail saved us at a CCMA hearing

What works

The best onboarding workflow in the category. Leave requests and approvals happen on the phone without training. Document storage with e signature removed a printing step entirely.

What does not

Data is hosted offshore, which our information officer had to sign off.

Lindiwe Botha

HR Manager

Retail

Durban2 to 10 employees

5.0

11 Jul 2026

Managers use it without being chased

What works

Large integration catalogue and a proper open API. Onboarding checklists removed most of the first week paperwork. Leave requests and approvals happen on the phone without training.

What does not

Reporting is adequate rather than strong.

Zanele NkunaVerified

People Operations Lead

Hospitality

George11 to 50 employees

5.0

09 Jul 2026

Employees actually log in, which surprised me

What works

Employees log in voluntarily, which is rare. Leave requests and approvals happen on the phone without training. Document storage with e signature removed a printing step entirely.

What does not

Data is hosted offshore, which our information officer had to sign off.

Danielle JoubertVerified

Production Manager

Insurance

Durban201 to 500 employees

4.0

09 Jul 2026

Onboarding admin dropped by half

What works

Large integration catalogue and a proper open API. Onboarding checklists removed most of the first week paperwork. Document storage with e signature removed a printing step entirely.

What does not

Recruitment is a separate module at a separate price.