287 verified reviews

PaySpace reviews

Every published review of PaySpace, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

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287 reviews match · page 10 of 29

Annelize SegwapaVerified

Senior Bookkeeper

Accounting

PolokwaneSole trader

5.0

01 Mar 2026

Our IRP5 files validated in e@syFile first time

We run about ninety staff on this and it has not missed a submission. Bargaining council and COIDA submissions built in. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Statutory payroll maintained across more than forty African countries. ETI is calculated on the sliding scale and shows its working. BCEA leave accruals are right without configuration.

What does not

The interface takes a while for a new administrator.

Vhutshilo ButheleziVerified

Practice Manager

Insurance

StellenboschSole trader

5.0

27 Feb 2026

ETI calculated correctly, with the working shown

The tax year end is what convinced me. Nothing broke. Audit trail built for organisations that get audited. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Payroll and HR sharing one employee record. The ACB file imports into our bank without a support call. BCEA leave accruals are right without configuration.

What does not

The interface takes a while for a new administrator.

Ilze SolomonsVerified

Wages Clerk

Food and beverage

Bloemfontein11 to 50 employees

5.0

27 Feb 2026

ETI calculated correctly, with the working shown

I have run payroll on four different systems and this is the one I would choose again. Audit trail built for organisations that get audited. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Payroll and HR sharing one employee record. BCEA leave accruals are right without configuration. EMP201 and EMP501 submissions have been correct every period.

What does not

There is no real HR functionality, so we run a second system.

Danielle Naidoo

Payroll and Benefits Officer

Healthcare

Sandton201 to 500 employees

5.0

20 Feb 2026

Payroll stopped being the worst week of the month

We switched after our previous provider got an ETI calculation wrong. Payroll and HR sharing one employee record. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Bargaining council and COIDA submissions built in. EMP201 and EMP501 submissions have been correct every period. Support answers in South African hours and understands the question.

What does not

Reporting outside the statutory pack is thin.

Reabetswe Cele

Debtors Manager

Construction

Pretoria2 to 10 employees

5.0

12 Feb 2026

Our IRP5 files validated in e@syFile first time

The tax year end is what convinced me. Nothing broke. Payroll and HR sharing one employee record. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Statutory payroll maintained across more than forty African countries. ETI is calculated on the sliding scale and shows its working. The ACB file imports into our bank without a support call.

What does not

Reporting outside the statutory pack is thin.

Jaco HendricksVerified

Senior Payroll Consultant

Recruitment

Randburg500 plus employees

3.0

11 Feb 2026

Good product, frustrating support queue

Compliance side is solid, the day to day is more of a slog than it should be. Payroll and HR sharing one employee record. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Fine for our needs. Test it properly against your own requirements.

What works

Bargaining council and COIDA submissions built in. Statutory outputs are correct.

What does not

Wage and shift payroll is weaker than salaried. The reporting cannot break cost down by department.

Nkateko MabasoVerified

Senior Payroll Consultant

Construction

Zambia2 to 10 employees

4.0

27 Jan 2026

EMP501 reconciliation took forty minutes

I have run payroll on four different systems and this is the one I would choose again. Bargaining council and COIDA submissions built in. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Audit trail built for organisations that get audited. Support answers in South African hours and understands the question. IRP5 files validated in e@syFile without a single rejection.

What does not

There is no real HR functionality, so we run a second system.

Buhle NgcoboVerified

Senior Payroll Consultant

Engineering

Durban201 to 500 employees

3.0

21 Jan 2026

Does what it must, nothing more

We use maybe sixty percent of what we pay for. Statutory payroll maintained across more than forty African countries. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Good value, with some real rough edges.

What works

Payroll and HR sharing one employee record. Statutory outputs are correct.

What does not

No bargaining council support. The reporting cannot break cost down by department.

Response from the vendor02 Feb 2026

Thank you for the detailed feedback. Our product team has logged the reporting limitations you describe and improvements are on the roadmap for this year. Please contact our support team so we can look at your specific configuration.

Rebecca ArendseVerified

People Operations Lead

Food and beverage

Rustenburg51 to 200 employees

3.0

20 Jan 2026

Does what it must, nothing more

We use maybe sixty percent of what we pay for. Payroll and HR sharing one employee record. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. It is a reasonable choice, provided you know what it does not do.

What works

Bargaining council and COIDA submissions built in. Setup was straightforward.

What does not

Support queues get long towards month end. Wage and shift payroll is weaker than salaried.

Andrew BezuidenhoutVerified

Payroll Administrator

Property and real estate

Durban500 plus employees

4.0

15 Jan 2026

Support actually understands South African payroll

I have run payroll on four different systems and this is the one I would choose again. Statutory payroll maintained across more than forty African countries. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Payroll and HR sharing one employee record. BCEA leave accruals are right without configuration. The ACB file imports into our bank without a support call.

What does not

Reporting outside the statutory pack is thin.

287 verified reviews

What works

Payroll and HR sharing one employee record. Statutory outputs are correct.

What does not

No bargaining council support. The reporting cannot break cost down by department.

Response from the vendor02 Feb 2026

Rebecca ArendseVerified

People Operations Lead

Food and beverage

Rustenburg51 to 200 employees

3.0

20 Jan 2026

Does what it must, nothing more

What works

Bargaining council and COIDA submissions built in. Setup was straightforward.

What does not

Support queues get long towards month end. Wage and shift payroll is weaker than salaried.

Andrew BezuidenhoutVerified

Payroll Administrator

Property and real estate

Durban500 plus employees

4.0

15 Jan 2026

Support actually understands South African payroll

What works

Payroll and HR sharing one employee record. BCEA leave accruals are right without configuration. The ACB file imports into our bank without a support call.

What does not

Reporting outside the statutory pack is thin.