287 verified reviews

PaySpace reviews

Every published review of PaySpace, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

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287 reviews match · page 9 of 29

Thandiwe HlungwaniVerified

Chief Operating Officer

Mining services

Richards Bay51 to 200 employees

3.0

04 Apr 2026

Fine for salaried staff, weak on wages

It works. It is not enjoyable, but payroll rarely is. Audit trail built for organisations that get audited. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Good value, with some real rough edges.

What works

Payroll and HR sharing one employee record. Setup was straightforward.

What does not

No bargaining council support. Wage and shift payroll is weaker than salaried.

Zanele Khumalo

Bookkeeper

Education

Zambia11 to 50 employees

5.0

03 Apr 2026

Three tax year ends without a single correction

We run about ninety staff on this and it has not missed a submission. Statutory payroll maintained across more than forty African countries. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Payroll and HR sharing one employee record. Employee self service cut payslip queries almost to zero. BCEA leave accruals are right without configuration.

What does not

There is no real HR functionality, so we run a second system.

Priya MaharajVerified

Founder

Security services

Cape TownSole trader

5.0

02 Apr 2026

Support actually understands South African payroll

We run about ninety staff on this and it has not missed a submission. Audit trail built for organisations that get audited. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Statutory payroll maintained across more than forty African countries. The ACB file imports into our bank without a support call. IRP5 files validated in e@syFile without a single rejection.

What does not

The interface takes a while for a new administrator.

Fatima NkunaVerified

Wages Clerk

Agriculture

Klerksdorp2 to 10 employees

5.0

01 Apr 2026

EMP501 reconciliation took forty minutes

We switched after our previous provider got an ETI calculation wrong. Audit trail built for organisations that get audited. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Audit trail built for organisations that get audited. Employee self service cut payslip queries almost to zero. BCEA leave accruals are right without configuration.

What does not

There is no real HR functionality, so we run a second system.

Kabelo AdamsVerified

Learning and Development Manager

Marketing and advertising

MidrandSole trader

5.0

29 Mar 2026

Three tax year ends without a single correction

We run about ninety staff on this and it has not missed a submission. Statutory payroll maintained across more than forty African countries. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Statutory payroll maintained across more than forty African countries. The ACB file imports into our bank without a support call. EMP201 and EMP501 submissions have been correct every period.

What does not

The interface takes a while for a new administrator.

Johan DavidsVerified

Payroll Administrator

Mining services

Gqeberha51 to 200 employees

2.0

27 Mar 2026

Bargaining council rules were never supported properly

It was sold as suitable for wage staff. It is not. The thing worth knowing is that the parts we were sold on never worked the way they were demonstrated. The gaps are the kind that create work rather than save it. We moved to an alternative and the difference was immediate.

What works

It is cheaper than the alternatives.

What does not

ETI required manual correction for months. Leave accruals did not follow BCEA rules. The March year end process was poorly documented.

Andile IsaacsVerified

Payroll Administrator

Professional consulting

Kimberley500 plus employees

5.0

25 Mar 2026

ETI calculated correctly, with the working shown

We run about ninety staff on this and it has not missed a submission. Bargaining council and COIDA submissions built in. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Bargaining council and COIDA submissions built in. Employee self service cut payslip queries almost to zero. The ACB file imports into our bank without a support call.

What does not

There is no real HR functionality, so we run a second system.

Riaan JonesVerified

Chief Operating Officer

Education

Witbank51 to 200 employees

4.0

21 Mar 2026

Payroll stopped being the worst week of the month

I have run payroll on four different systems and this is the one I would choose again. Statutory payroll maintained across more than forty African countries. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Statutory payroll maintained across more than forty African countries. ETI is calculated on the sliding scale and shows its working. Employee self service cut payslip queries almost to zero.

What does not

The interface takes a while for a new administrator.

Anisha VenterVerified

People Operations Lead

Security services

Rustenburg51 to 200 employees

4.0

20 Mar 2026

Three tax year ends without a single correction

The tax year end is what convinced me. Nothing broke. Bargaining council and COIDA submissions built in. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Payroll and HR sharing one employee record. IRP5 files validated in e@syFile without a single rejection. Support answers in South African hours and understands the question.

What does not

The interface takes a while for a new administrator.

Tracy FourieVerified

Owner

Property and real estate

Klerksdorp201 to 500 employees

4.0

17 Mar 2026

Three tax year ends without a single correction

I have run payroll on four different systems and this is the one I would choose again. Audit trail built for organisations that get audited. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Audit trail built for organisations that get audited. ETI is calculated on the sliding scale and shows its working. EMP201 and EMP501 submissions have been correct every period.

What does not

Reporting outside the statutory pack is thin.

287 verified reviews

We run about ninety staff on this and it has not missed a submission. Statutory payroll maintained across more than forty African countries. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Statutory payroll maintained across more than forty African countries. The ACB file imports into our bank without a support call. EMP201 and EMP501 submissions have been correct every period.

What does not

The interface takes a while for a new administrator.

Johan DavidsVerified

Payroll Administrator

Mining services

Gqeberha51 to 200 employees

2.0

27 Mar 2026

Bargaining council rules were never supported properly

What works

It is cheaper than the alternatives.

What does not

ETI required manual correction for months. Leave accruals did not follow BCEA rules. The March year end process was poorly documented.

Andile IsaacsVerified

Payroll Administrator

Professional consulting

Kimberley500 plus employees

5.0

25 Mar 2026

ETI calculated correctly, with the working shown

What works

Bargaining council and COIDA submissions built in. Employee self service cut payslip queries almost to zero. The ACB file imports into our bank without a support call.

What does not

There is no real HR functionality, so we run a second system.

Riaan JonesVerified

Chief Operating Officer

Education

Witbank51 to 200 employees

4.0

21 Mar 2026

Payroll stopped being the worst week of the month

What works

Statutory payroll maintained across more than forty African countries. ETI is calculated on the sliding scale and shows its working. Employee self service cut payslip queries almost to zero.

What does not

The interface takes a while for a new administrator.

Anisha VenterVerified

People Operations Lead

Security services

Rustenburg51 to 200 employees

4.0

20 Mar 2026

Three tax year ends without a single correction

What works

Payroll and HR sharing one employee record. IRP5 files validated in e@syFile without a single rejection. Support answers in South African hours and understands the question.

What does not

The interface takes a while for a new administrator.

Tracy FourieVerified

Owner

Property and real estate

Klerksdorp201 to 500 employees

4.0

17 Mar 2026

Three tax year ends without a single correction

What works

Audit trail built for organisations that get audited. ETI is calculated on the sliding scale and shows its working. EMP201 and EMP501 submissions have been correct every period.

What does not

Reporting outside the statutory pack is thin.