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287 verified reviews

PaySpace reviews

Every published review of PaySpace, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

287 reviews match · page 14 of 29

NN

Naresh NetshitenzheVerified

Financial Director

Professional consultingSouth AfricaDurban500 plus employees
5.0
18 Sept 2025

Three tax year ends without a single correction

We run about ninety staff on this and it has not missed a submission. Payroll and HR sharing one employee record. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Statutory payroll maintained across more than forty African countries. BCEA leave accruals are right without configuration. The ACB file imports into our bank without a support call.

What does not

Reporting outside the statutory pack is thin.

Used for 6 to 12 months
MM

Mpho MashabaVerified

Wages Clerk

RecruitmentSouth AfricaRichards Bay11 to 50 employees
5.0
17 Sept 2025

Three tax year ends without a single correction

We switched after our previous provider got an ETI calculation wrong. Statutory payroll maintained across more than forty African countries. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Payroll and HR sharing one employee record. IRP5 files validated in e@syFile without a single rejection. The ACB file imports into our bank without a support call.

What does not

Reporting outside the statutory pack is thin.

Used for 2 to 5 years
PR

Preggie Radebe

Wages Clerk

AccountingSouth AfricaMidrand2 to 10 employees
5.0
09 Sept 2025

EMP501 reconciliation took forty minutes

We switched after our previous provider got an ETI calculation wrong. Audit trail built for organisations that get audited. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Audit trail built for organisations that get audited. ETI is calculated on the sliding scale and shows its working. Support answers in South African hours and understands the question.

What does not

There is no real HR functionality, so we run a second system.

Used for 6 to 12 months
WW

Willem WilliamsVerified

Group Financial Manager

RetailSouth AfricaDurban51 to 200 employees
3.0
07 Sept 2025

Correct outputs, unhelpful reporting

Compliance side is solid, the day to day is more of a slog than it should be. Audit trail built for organisations that get audited. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Fine for our needs. Test it properly against your own requirements.

What works

Statutory payroll maintained across more than forty African countries. Setup was straightforward.

What does not

Wage and shift payroll is weaker than salaried. Support queues get long towards month end.

Used for 1 to 2 years
RP

Rudzani Pillay

People Operations Lead

ConstructionSouth AfricaVereeniging201 to 500 employees
5.0
02 Sept 2025

Our IRP5 files validated in e@syFile first time

We switched after our previous provider got an ETI calculation wrong. Bargaining council and COIDA submissions built in. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Payroll and HR sharing one employee record. The ACB file imports into our bank without a support call. EMP201 and EMP501 submissions have been correct every period.

What does not

Reporting outside the statutory pack is thin.

Used for more than 5 years
RR

Rhulani ReddyVerified

General Manager

AccountingSouth AfricaEast London51 to 200 employees
5.0
02 Sept 2025

Payroll stopped being the worst week of the month

We switched after our previous provider got an ETI calculation wrong. Bargaining council and COIDA submissions built in. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Audit trail built for organisations that get audited. IRP5 files validated in e@syFile without a single rejection. The ACB file imports into our bank without a support call.

What does not

There is no real HR functionality, so we run a second system.

Used for 2 to 5 years
CA

Cheslyn AdamsVerified

Partner

EngineeringSouth AfricaRichards Bay500 plus employees
4.0
02 Sept 2025

Three tax year ends without a single correction

We switched after our previous provider got an ETI calculation wrong. Audit trail built for organisations that get audited. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Payroll and HR sharing one employee record. EMP201 and EMP501 submissions have been correct every period. Employee self service cut payslip queries almost to zero.

What does not

There is no real HR functionality, so we run a second system.

Used for 2 to 5 years
NS

Nonhlanhla SmithVerified

Founder

AccountingSouth AfricaGqeberha500 plus employees
5.0
28 Aug 2025

Our IRP5 files validated in e@syFile first time

We switched after our previous provider got an ETI calculation wrong. Payroll and HR sharing one employee record. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Payroll and HR sharing one employee record. Support answers in South African hours and understands the question. IRP5 files validated in e@syFile without a single rejection.

What does not

There is no real HR functionality, so we run a second system.

Used for 6 to 12 months
SM

Siyabonga MokoenaVerified

Founder

HealthcareSouth AfricaRandburg51 to 200 employees
3.0
28 Aug 2025

Fine for salaried staff, weak on wages

It works. It is not enjoyable, but payroll rarely is. Bargaining council and COIDA submissions built in. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Fine for our needs. Test it properly against your own requirements.

What works

Bargaining council and COIDA submissions built in. Setup was straightforward.

What does not

No bargaining council support. Wage and shift payroll is weaker than salaried.

Response from the vendor04 Sept 2025

Thank you for the review. We are glad the compliance side is working well for you. On the reporting point, we would like to show you what is possible with the custom report builder, so please book a session with our team.

Used for 6 to 12 months
MN

Marlize NkosiVerified

Learning and Development Manager

AccountingSouth AfricaJohannesburg2 to 10 employees
3.0
24 Aug 2025

Compliant, but the interface fights you

Compliance side is solid, the day to day is more of a slog than it should be. Audit trail built for organisations that get audited. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Good value, with some real rough edges.

What works

Audit trail built for organisations that get audited. Per employee pricing is fair for a small team.

What does not

No bargaining council support. The reporting cannot break cost down by department.

Response from the vendor04 Sept 2025

Thank you for the feedback and for being a customer. We have shared your comments on the mobile experience with our product team, and a redesigned application is currently in beta.

Used for 1 to 2 years
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4.3

Overall

from 287 reviews

85% positive11% neutral4% critical

Rating distribution

5
140 of 287
4
103 of 287
3
32 of 287
2
9 of 287
1
3 of 287

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