287 verified reviews

PaySpace reviews

Every published review of PaySpace, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

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287 reviews match · page 15 of 29

Cheslyn SinghVerified

Payroll and Benefits Officer

Legal services

PretoriaSole trader

5.0

20 Aug 2025

Our IRP5 files validated in e@syFile first time

We switched after our previous provider got an ETI calculation wrong. Payroll and HR sharing one employee record. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Payroll and HR sharing one employee record. ETI is calculated on the sliding scale and shows its working. BCEA leave accruals are right without configuration.

What does not

The interface takes a while for a new administrator.

Mulalo MnisiVerified

HR and Payroll Manager

Agriculture

Vereeniging500 plus employees

4.0

20 Aug 2025

Our IRP5 files validated in e@syFile first time

I have run payroll on four different systems and this is the one I would choose again. Bargaining council and COIDA submissions built in. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

Audit trail built for organisations that get audited. Employee self service cut payslip queries almost to zero. The ACB file imports into our bank without a support call.

What does not

There is no real HR functionality, so we run a second system.

Themba ReddyVerified

Payroll Manager

Engineering

Rustenburg201 to 500 employees

5.0

19 Aug 2025

EMP501 reconciliation took forty minutes

I have run payroll on four different systems and this is the one I would choose again. Statutory payroll maintained across more than forty African countries. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Audit trail built for organisations that get audited. IRP5 files validated in e@syFile without a single rejection. Support answers in South African hours and understands the question.

What does not

The interface takes a while for a new administrator.

Preggie DlaminiVerified

Wages Clerk

Education

Klerksdorp51 to 200 employees

5.0

18 Aug 2025

Three tax year ends without a single correction

What works

Payroll and HR sharing one employee record. ETI is calculated on the sliding scale and shows its working. Support answers in South African hours and understands the question.

What does not

The interface takes a while for a new administrator.

Sipho BezuidenhoutVerified

Payroll and Benefits Officer

Manufacturing

NigeriaSole trader

3.0

11 Aug 2025

Fine for salaried staff, weak on wages

We use maybe sixty percent of what we pay for. Bargaining council and COIDA submissions built in. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Good value, with some real rough edges.

What works

Bargaining council and COIDA submissions built in. Per employee pricing is fair for a small team.

What does not

No bargaining council support. The reporting cannot break cost down by department.

Nonhlanhla Windvogel

Owner

Professional consulting

Richards Bay500 plus employees

4.0

07 Aug 2025

ETI calculated correctly, with the working shown

The tax year end is what convinced me. Nothing broke. Bargaining council and COIDA submissions built in. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Bargaining council and COIDA submissions built in. ETI is calculated on the sliding scale and shows its working. Employee self service cut payslip queries almost to zero.

What does not

The interface takes a while for a new administrator.

Reabetswe NgcoboVerified

Payroll and Benefits Officer

Logistics and transport

Centurion500 plus employees

4.0

06 Aug 2025

Three tax year ends without a single correction

The tax year end is what convinced me. Nothing broke. Audit trail built for organisations that get audited. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Bargaining council and COIDA submissions built in. Support answers in South African hours and understands the question. The ACB file imports into our bank without a support call.

What does not

Reporting outside the statutory pack is thin.

Yashika NetshitenzheVerified

Chief Executive Officer

Marketing and advertising

Cape TownSole trader

5.0

02 Aug 2025

Three tax year ends without a single correction

I have run payroll on four different systems and this is the one I would choose again. Statutory payroll maintained across more than forty African countries. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Statutory payroll maintained across more than forty African countries. EMP201 and EMP501 submissions have been correct every period. IRP5 files validated in e@syFile without a single rejection.

What does not

The interface takes a while for a new administrator.

Reabetswe RamaphosaVerified

Managing Director

Accounting

Johannesburg2 to 10 employees

5.0

30 Jul 2025

Payroll stopped being the worst week of the month

I have run payroll on four different systems and this is the one I would choose again. Payroll and HR sharing one employee record. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Payroll and HR sharing one employee record. Employee self service cut payslip queries almost to zero. ETI is calculated on the sliding scale and shows its working.

What does not

Reporting outside the statutory pack is thin.

Nomsa Erasmus

Senior Payroll Consultant

Healthcare

George2 to 10 employees

3.0

26 Jul 2025

Does what it must, nothing more

Compliance side is solid, the day to day is more of a slog than it should be. Audit trail built for organisations that get audited. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. I would shortlist it, not necessarily pick it.

What works

Statutory payroll maintained across more than forty African countries. Statutory outputs are correct.

What does not

No bargaining council support. Support queues get long towards month end.

287 verified reviews

I have run payroll on four different systems and this is the one I would choose again. Statutory payroll maintained across more than forty African countries. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Statutory payroll maintained across more than forty African countries. EMP201 and EMP501 submissions have been correct every period. IRP5 files validated in e@syFile without a single rejection.

What does not

The interface takes a while for a new administrator.

Reabetswe RamaphosaVerified

Managing Director

Accounting

Johannesburg2 to 10 employees

5.0

30 Jul 2025

Payroll stopped being the worst week of the month

What works

Payroll and HR sharing one employee record. Employee self service cut payslip queries almost to zero. ETI is calculated on the sliding scale and shows its working.

What does not

Reporting outside the statutory pack is thin.

Nomsa Erasmus

Senior Payroll Consultant

Healthcare

George2 to 10 employees

3.0

26 Jul 2025

Does what it must, nothing more

What works

Statutory payroll maintained across more than forty African countries. Statutory outputs are correct.

What does not

No bargaining council support. Support queues get long towards month end.