TFTshepo Fortuin
Senior Payroll Consultant
Engineering
ZambiaZambia51 to 200 employees
ZambiaZambia51 to 200 employees4.0
287 verified reviews
Every published review of PaySpace, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.
287 reviews match · page 16 of 29
TFTshepo Fortuin
Senior Payroll Consultant
ZambiaZambia51 to 200 employeesWe switched after our previous provider got an ETI calculation wrong. Audit trail built for organisations that get audited. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.
What works
Statutory payroll maintained across more than forty African countries. ETI is calculated on the sliding scale and shows its working. The ACB file imports into our bank without a support call.
What does not
There is no real HR functionality, so we run a second system.
KSKhanyisile SegwapaVerified
Senior Payroll Consultant
South AfricaGqeberha201 to 500 employeesWe switched after our previous provider got an ETI calculation wrong. Payroll and HR sharing one employee record. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.
What works
Bargaining council and COIDA submissions built in. BCEA leave accruals are right without configuration. Support answers in South African hours and understands the question.
What does not
Reporting outside the statutory pack is thin.
HMHlengiwe MnisiVerified
Wages Clerk
South AfricaNelspruit11 to 50 employeesWe run about ninety staff on this and it has not missed a submission. Bargaining council and COIDA submissions built in. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.
What works
Payroll and HR sharing one employee record. ETI is calculated on the sliding scale and shows its working. BCEA leave accruals are right without configuration.
What does not
The interface takes a while for a new administrator.
RRRudzani RobertsVerified
Partner
South AfricaSandton2 to 10 employeesIt was sold as suitable for wage staff. It is not. Where it earns its keep is that the parts we were sold on never worked the way they were demonstrated. The gaps are the kind that create work rather than save it. Test it hard during the trial with real volume before committing.
What works
It is cheaper than the alternatives.
What does not
Support could not explain their own statutory outputs. ETI required manual correction for months. Leave accruals did not follow BCEA rules.
Response from the vendor21 Jul 2025
Thank you for the review. We are glad the compliance side is working well for you. On the reporting point, we would like to show you what is possible with the custom report builder, so please book a session with our team.
MMMulalo MalekaVerified
Payroll and Benefits Officer
South AfricaWitbank500 plus employeesI have run payroll on four different systems and this is the one I would choose again. Bargaining council and COIDA submissions built in. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.
What works
Statutory payroll maintained across more than forty African countries. Support answers in South African hours and understands the question. IRP5 files validated in e@syFile without a single rejection.
What does not
Reporting outside the statutory pack is thin.
RHRetha HlungwaniVerified
Managing Director
South AfricaBloemfontein500 plus employeesWe use maybe sixty percent of what we pay for. Payroll and HR sharing one employee record. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Good value, with some real rough edges.
What works
Statutory payroll maintained across more than forty African countries. Payslips are clear and employees understand them.
What does not
Wage and shift payroll is weaker than salaried. Support queues get long towards month end.
RHReabetswe Hendricks
Creditors Clerk
South AfricaNelspruit11 to 50 employeesWe run about ninety staff on this and it has not missed a submission. Statutory payroll maintained across more than forty African countries. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.
What works
Audit trail built for organisations that get audited. BCEA leave accruals are right without configuration. ETI is calculated on the sliding scale and shows its working.
What does not
The interface takes a while for a new administrator.
NZNokuthula ZwaneVerified
General Manager
South AfricaSandton500 plus employeesWe switched after our previous provider got an ETI calculation wrong. Statutory payroll maintained across more than forty African countries. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.
What works
Payroll and HR sharing one employee record. IRP5 files validated in e@syFile without a single rejection. EMP201 and EMP501 submissions have been correct every period.
What does not
Reporting outside the statutory pack is thin.
MZMarisa ZwaneVerified
Payroll and Benefits Officer
South AfricaSandton11 to 50 employeesCompliance side is solid, the day to day is more of a slog than it should be. Bargaining council and COIDA submissions built in. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. I would shortlist it, not necessarily pick it.
What works
Statutory payroll maintained across more than forty African countries. Statutory outputs are correct.
What does not
No bargaining council support. Wage and shift payroll is weaker than salaried.
ZMZanele MabundaVerified
Founder
South AfricaCenturion51 to 200 employeesWe switched after our previous provider got an ETI calculation wrong. Statutory payroll maintained across more than forty African countries. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.
What works
Statutory payroll maintained across more than forty African countries. The ACB file imports into our bank without a support call. BCEA leave accruals are right without configuration.
What does not
The interface takes a while for a new administrator.