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  3. Sage 50cloud Pastel
  4. Reviews

331 verified reviews

Sage 50cloud Pastel reviews

Every published review of Sage 50cloud Pastel, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

331 reviews match · page 23 of 34

FK

Faizel Kruger

Plant Manager

ConstructionSouth AfricaGeorge500 plus employees
2.0
08 Feb 2025

Support took eleven days to answer a VAT query

We committed to this on a recommendation and I regret not testing it properly first. What surprised me was that the parts we were sold on never worked the way they were demonstrated. The gaps are the kind that create work rather than save it. I would look elsewhere unless price is the only consideration.

What works

It is inexpensive.

What does not

The VAT handling required constant manual correction. Migration lost historical detail we needed for the audit. Support responses were slow and generic.

Used for 1 to 2 years
KA

Khanyisile AdamsVerified

Operations Director

AgricultureSouth AfricaVereeniging51 to 200 employees
5.0
03 Feb 2025

Migration was painful, the result was worth it

Our practice put four clients on this before we moved our own business across. Multi warehouse inventory with serial, lot and bill of materials. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Works through load shedding and connection loss. VAT201 figures come out right without a manual working paper. Our accountant has their own login at no extra cost.

What does not

Support response times slow noticeably at month end.

Used for more than 5 years
RM

Rajesh MaharajVerified

Chief Executive Officer

EngineeringSouth AfricaCape Town500 plus employees
4.0
02 Feb 2025

Reconciliation went from a week to an afternoon

After two years I can say the reconciliation time saving is real and it is significant. Thirty years of trained South African operators. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Multi warehouse inventory with serial, lot and bill of materials. Multi currency handling is genuinely correct on unrealised gains. VAT201 figures come out right without a manual working paper.

What does not

Support response times slow noticeably at month end.

Used for 6 to 12 months
RJ

Refilwe JacobsVerified

Supply Chain Manager

Logistics and transportSouth AfricaJohannesburg201 to 500 employees
5.0
26 Jan 2025

Bank feeds alone justify the subscription

After two years I can say the reconciliation time saving is real and it is significant. Multi warehouse inventory with serial, lot and bill of materials. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Thirty years of trained South African operators. The audit trail has answered every query our auditors raised. Multi currency handling is genuinely correct on unrealised gains.

What does not

Inventory is too basic for a stock heavy business.

Used for more than 5 years
SC

Sanele Chauke

Chief Executive Officer

Professional consultingSouth AfricaPolokwane500 plus employees
3.0
24 Jan 2025

Right features, wrong price for our size

It has been fine, with a couple of persistent irritations. Thirty years of trained South African operators. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. It is a reasonable choice, provided you know what it does not do.

What works

A report writer that will produce almost any layout. The core ledger is reliable.

What does not

Getting a person on the phone is difficult. The report customisation is limited.

Used for more than 5 years
YJ

Yashika JacobsVerified

Owner

Financial servicesBotswanaBotswana51 to 200 employees
5.0
22 Jan 2025

Solid, boring, and that is exactly what I wanted

We moved across from a desktop package eighteen months ago and I would not go back. Multi warehouse inventory with serial, lot and bill of materials. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Works through load shedding and connection loss. Our accountant has their own login at no extra cost. Multi currency handling is genuinely correct on unrealised gains.

What does not

The interface has not aged well.

Used for 2 to 5 years
KR

Karabo RamaphosaVerified

Audit Manager

Marketing and advertisingSouth AfricaPietermaritzburg11 to 50 employees
4.0
16 Jan 2025

Bank feeds alone justify the subscription

I run the books for three related companies and this is the first system that has kept up. A report writer that will produce almost any layout. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Thirty years of trained South African operators. Invoices go out looking professional with no design work. Month end close has dropped from six days to two.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Used for 6 to 12 months
NN

Naledi NetshitenzheVerified

Owner

Motor tradeSouth AfricaBloemfontein51 to 200 employees
4.0
15 Jan 2025

Reconciliation went from a week to an afternoon

I run the books for three related companies and this is the first system that has kept up. A report writer that will produce almost any layout. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Thirty years of trained South African operators. Our accountant has their own login at no extra cost. Invoices go out looking professional with no design work.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Used for more than 5 years
MS

Megan Singh

Debtors Manager

Property and real estateSouth AfricaPretoria11 to 50 employees
1.0
13 Jan 2025

Support took eleven days to answer a VAT query

I have spent more time working around this than working in it. What surprised me was that the parts we were sold on never worked the way they were demonstrated. It has cost us more time than it has saved. It may suit a simpler business than ours.

What works

Setup was quick.

What does not

Support responses were slow and generic. Migration lost historical detail we needed for the audit. The VAT handling required constant manual correction.

Used for 1 to 2 years
TC

Tshepo CeleVerified

General Manager

Wholesale and distributionSouth AfricaNelspruit2 to 10 employees
5.0
05 Jan 2025

Finally a ledger our accountant does not complain about

I run the books for three related companies and this is the first system that has kept up. Works through load shedding and connection loss. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

A report writer that will produce almost any layout. Bank feeds match transactions accurately and the rules learn quickly. VAT201 figures come out right without a manual working paper.

What does not

Inventory is too basic for a stock heavy business.

Used for less than 6 months
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3.9

Overall

from 331 reviews

72% positive19% neutral9% critical

Rating distribution

5
109 of 331
4
129 of 331
3
63 of 331
2
25 of 331
1
5 of 331

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