Faizel Kruger
Plant Manager
Support took eleven days to answer a VAT query
We committed to this on a recommendation and I regret not testing it properly first. What surprised me was that the parts we were sold on never worked the way they were demonstrated. The gaps are the kind that create work rather than save it. I would look elsewhere unless price is the only consideration.
What works
It is inexpensive.
What does not
The VAT handling required constant manual correction. Migration lost historical detail we needed for the audit. Support responses were slow and generic.
