ODOfentse du PlessisVerified
Financial Manager
Education
South AfricaGeorge201 to 500 employees
South AfricaGeorge201 to 500 employees412 verified reviews
Every published review of Sage Accounting, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.
412 reviews match · page 22 of 42
ODOfentse du PlessisVerified
Financial Manager
South AfricaGeorge201 to 500 employeesGood enough that changing again is not worth the disruption. VAT201 output that transfers cleanly to SARS eFiling. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Good value, with some real rough edges.
What works
The deepest pool of trained local bookkeepers in the country. Pricing is predictable with no surprise increases.
What does not
Getting a person on the phone is difficult. The report customisation is limited.
Response from the vendor16 Oct 2025
We value the honest assessment. The bank feed reliability issue you mention has been addressed in a recent release, and we would encourage you to reconnect the affected accounts.
RJRajesh JoubertVerified
Chief Executive Officer
South AfricaStellenbosch11 to 50 employeesOur practice put four clients on this before we moved our own business across. The deepest pool of trained local bookkeepers in the country. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.
What works
The deepest pool of trained local bookkeepers in the country. Month end close has dropped from six days to two. Bank feeds match transactions accurately and the rules learn quickly.
What does not
The interface has not aged well.
ZVZanele van WykVerified
Senior Bookkeeper
South AfricaPolokwane500 plus employeesGood enough that changing again is not worth the disruption. Direct bank feeds for Absa, FNB, Standard Bank, Nedbank and Capitec. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. It is a reasonable choice, provided you know what it does not do.
What works
The deepest pool of trained local bookkeepers in the country. Invoicing is quick once the templates are set.
What does not
The report customisation is limited. Inventory cannot handle multiple warehouses.
NZNicola Zwane
Senior Bookkeeper
South AfricaGeorge11 to 50 employeesI run the books for three related companies and this is the first system that has kept up. VAT201 output that transfers cleanly to SARS eFiling. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.
What works
Direct bank feeds for Absa, FNB, Standard Bank, Nedbank and Capitec. Our accountant has their own login at no extra cost. Month end close has dropped from six days to two.
What does not
Support response times slow noticeably at month end.
BRBongani RadebeVerified
General Manager
South AfricaPietermaritzburg2 to 10 employeesAfter two years I can say the reconciliation time saving is real and it is significant. Direct bank feeds for Absa, FNB, Standard Bank, Nedbank and Capitec. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.
What works
Direct bank feeds for Absa, FNB, Standard Bank, Nedbank and Capitec. Our accountant has their own login at no extra cost. VAT201 figures come out right without a manual working paper.
What does not
Support response times slow noticeably at month end.
GNGrant NetshitenzheVerified
Audit Manager
South AfricaWitbankSole traderWe committed to this on a recommendation and I regret not testing it properly first. The honest position is that the parts we were sold on never worked the way they were demonstrated. The gaps are the kind that create work rather than save it. We moved to an alternative and the difference was immediate.
What works
It is inexpensive.
What does not
Migration lost historical detail we needed for the audit. Bank feed failures went unresolved for weeks. Support responses were slow and generic.
MDMegan du Plessis
Financial Controller
South AfricaWitbank2 to 10 employeesThe trial went well. Live use with real volume did not. What surprised me was that the parts we were sold on never worked the way they were demonstrated. The gaps are the kind that create work rather than save it. Test it hard during the trial with real volume before committing.
What works
Setup was quick.
What does not
The VAT handling required constant manual correction. Bank feed failures went unresolved for weeks. Support responses were slow and generic.
DPDenise PillayVerified
Group Financial Manager
South AfricaVereeniging51 to 200 employeesOur practice put four clients on this before we moved our own business across. VAT201 output that transfers cleanly to SARS eFiling. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.
What works
VAT201 output that transfers cleanly to SARS eFiling. Bank feeds match transactions accurately and the rules learn quickly. Invoices go out looking professional with no design work.
What does not
Support response times slow noticeably at month end.
NMNaledi MoodleyVerified
Operations Director
South AfricaMidrand201 to 500 employeesAfter two years I can say the reconciliation time saving is real and it is significant. VAT201 output that transfers cleanly to SARS eFiling. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.
What works
The deepest pool of trained local bookkeepers in the country. Our accountant has their own login at no extra cost. The audit trail has answered every query our auditors raised.
What does not
The interface has not aged well.
WJWillem JacobsVerified
Supply Chain Manager
South AfricaCape Town2 to 10 employeesWe moved across from a desktop package eighteen months ago and I would not go back. Direct bank feeds for Absa, FNB, Standard Bank, Nedbank and Capitec. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.
What works
Direct bank feeds for Absa, FNB, Standard Bank, Nedbank and Capitec. The audit trail has answered every query our auditors raised. VAT201 figures come out right without a manual working paper.
What does not
Support response times slow noticeably at month end.