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  1. Home
  2. Software
  3. Sage Business Cloud Payroll
  4. Reviews

231 verified reviews

Sage Business Cloud Payroll reviews

Every published review of Sage Business Cloud Payroll, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

231 reviews match · page 14 of 24

RN

Refilwe NkunaVerified

Payroll and Benefits Officer

ConstructionSouth AfricaGqeberhaSole trader
4.0
22 Mar 2025

ETI calculated correctly, with the working shown

I have run payroll on four different systems and this is the one I would choose again. Per employee pricing that scales with headcount. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Posts straight into Sage Accounting with no export step. Support answers in South African hours and understands the question. IRP5 files validated in e@syFile without a single rejection.

What does not

Reporting outside the statutory pack is thin.

Used for 1 to 2 years
AM

Annelize MabasoVerified

Founder

AccountingSouth AfricaPolokwane11 to 50 employees
4.0
21 Mar 2025

ETI calculated correctly, with the working shown

We switched after our previous provider got an ETI calculation wrong. The Sage compliance engine without a local installation. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Per employee pricing that scales with headcount. EMP201 and EMP501 submissions have been correct every period. The ACB file imports into our bank without a support call.

What does not

Reporting outside the statutory pack is thin.

Used for more than 5 years
RN

Riaan Netshitenzhe

Wages Clerk

EngineeringSouth AfricaKlerksdorp2 to 10 employees
4.0
21 Mar 2025

Support actually understands South African payroll

The tax year end is what convinced me. Nothing broke. Posts straight into Sage Accounting with no export step. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Per employee pricing that scales with headcount. Support answers in South African hours and understands the question. Employee self service cut payslip queries almost to zero.

What does not

Reporting outside the statutory pack is thin.

Used for 1 to 2 years
NM

Nadia MudauVerified

Financial Director

Financial servicesSouth AfricaMidrand11 to 50 employees
4.0
15 Mar 2025

EMP501 reconciliation took forty minutes

We switched after our previous provider got an ETI calculation wrong. The Sage compliance engine without a local installation. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Backed by the largest accounting software vendor in the market. BCEA leave accruals are right without configuration. Employee self service cut payslip queries almost to zero.

What does not

The interface takes a while for a new administrator.

Used for less than 6 months
CA

Charmaine ArendseVerified

Financial Manager

AccountingSouth AfricaPaarl500 plus employees
4.0
14 Mar 2025

EMP501 reconciliation took forty minutes

The tax year end is what convinced me. Nothing broke. The Sage compliance engine without a local installation. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

The Sage compliance engine without a local installation. ETI is calculated on the sliding scale and shows its working. Support answers in South African hours and understands the question.

What does not

Reporting outside the statutory pack is thin.

Used for 6 to 12 months
AB

Ashley ButheleziVerified

Senior Bookkeeper

RecruitmentSouth AfricaKlerksdorp500 plus employees
4.0
08 Mar 2025

Payroll stopped being the worst week of the month

We switched after our previous provider got an ETI calculation wrong. Per employee pricing that scales with headcount. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

Posts straight into Sage Accounting with no export step. The ACB file imports into our bank without a support call. ETI is calculated on the sliding scale and shows its working.

What does not

Reporting outside the statutory pack is thin.

Used for more than 5 years
DS

Denise Singh

Management Accountant

Legal servicesSouth AfricaKlerksdorp500 plus employees
4.0
06 Mar 2025

Payroll stopped being the worst week of the month

We switched after our previous provider got an ETI calculation wrong. Posts straight into Sage Accounting with no export step. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Per employee pricing that scales with headcount. Support answers in South African hours and understands the question. ETI is calculated on the sliding scale and shows its working.

What does not

Reporting outside the statutory pack is thin.

Used for more than 5 years
AG

Andrew GovenderVerified

Senior Payroll Consultant

HospitalitySouth AfricaPretoriaSole trader
5.0
25 Feb 2025

Our IRP5 files validated in e@syFile first time

I have run payroll on four different systems and this is the one I would choose again. Per employee pricing that scales with headcount. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Posts straight into Sage Accounting with no export step. ETI is calculated on the sliding scale and shows its working. EMP201 and EMP501 submissions have been correct every period.

What does not

The interface takes a while for a new administrator.

Used for 2 to 5 years
MJ

Marisa JoubertVerified

Industrial Relations Manager

Financial servicesSouth AfricaPretoria2 to 10 employees
5.0
23 Feb 2025

Support actually understands South African payroll

I have run payroll on four different systems and this is the one I would choose again. The Sage compliance engine without a local installation. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

The Sage compliance engine without a local installation. EMP201 and EMP501 submissions have been correct every period. BCEA leave accruals are right without configuration.

What does not

The interface takes a while for a new administrator.

Used for 2 to 5 years
CP

Charmaine PetersenVerified

General Manager

HealthcareSouth AfricaBloemfontein2 to 10 employees
5.0
21 Feb 2025

EMP501 reconciliation took forty minutes

The tax year end is what convinced me. Nothing broke. Posts straight into Sage Accounting with no export step. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Backed by the largest accounting software vendor in the market. EMP201 and EMP501 submissions have been correct every period. Support answers in South African hours and understands the question.

What does not

Reporting outside the statutory pack is thin.

Used for 1 to 2 years
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4.1

Overall

from 231 reviews

78% positive16% neutral6% critical

Rating distribution

5
91 of 231
4
89 of 231
3
36 of 231
2
12 of 231
1
3 of 231

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