PFPhumzile FletcherVerified
Founder
Financial services
South AfricaSomerset West500 plus employees
South AfricaSomerset West500 plus employees342 verified reviews
Every published review of Sage Pastel Payroll, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.
342 reviews match · page 22 of 35
PFPhumzile FletcherVerified
Founder
South AfricaSomerset West500 plus employeesI have run payroll on four different systems and this is the one I would choose again. Complete SARS statutory coverage, maintained for decades. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.
What works
Strong multi company handling for practices. Support answers in South African hours and understands the question. The ACB file imports into our bank without a support call.
What does not
There is no real HR functionality, so we run a second system.
OMOfentse Mthembu
Owner
South AfricaRustenburg201 to 500 employeesThe tax year end is what convinced me. Nothing broke. Runs locally, so month end is not a connectivity risk. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.
What works
Strong multi company handling for practices. Employee self service cut payslip queries almost to zero. Support answers in South African hours and understands the question.
What does not
There is no real HR functionality, so we run a second system.
HHHendrik Hlungwani
Senior Payroll Consultant
South AfricaMidrand11 to 50 employeesWe use maybe sixty percent of what we pay for. Complete SARS statutory coverage, maintained for decades. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Good value, with some real rough edges.
What works
Runs locally, so month end is not a connectivity risk. Setup was straightforward.
What does not
Wage and shift payroll is weaker than salaried. No bargaining council support.
CVChantelle van WykVerified
Founder
South AfricaPaarl201 to 500 employeesI have run payroll on four different systems and this is the one I would choose again. Strong multi company handling for practices. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.
What works
The largest pool of trained operators in the country. ETI is calculated on the sliding scale and shows its working. The ACB file imports into our bank without a support call.
What does not
The interface takes a while for a new administrator.
DPDenise PretoriusVerified
Group Financial Manager
South AfricaWitbank11 to 50 employeesI have run payroll on four different systems and this is the one I would choose again. The largest pool of trained operators in the country. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.
What works
Complete SARS statutory coverage, maintained for decades. The ACB file imports into our bank without a support call. Employee self service cut payslip queries almost to zero.
What does not
The interface takes a while for a new administrator.
PMPriya MashabaVerified
Industrial Relations Manager
South AfricaDurban201 to 500 employeesWe run about ninety staff on this and it has not missed a submission. Runs locally, so month end is not a connectivity risk. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.
What works
Complete SARS statutory coverage, maintained for decades. EMP201 and EMP501 submissions have been correct every period. Support answers in South African hours and understands the question.
What does not
There is no real HR functionality, so we run a second system.
JSJohan SinghVerified
Audit Manager
ZambiaZambia11 to 50 employeesWe use maybe sixty percent of what we pay for. Complete SARS statutory coverage, maintained for decades. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. It is a reasonable choice, provided you know what it does not do.
What works
The largest pool of trained operators in the country. Statutory outputs are correct.
What does not
Wage and shift payroll is weaker than salaried. Support queues get long towards month end.
AMAshwin MaharajVerified
People Operations Lead
South AfricaSandton11 to 50 employeesWe run about ninety staff on this and it has not missed a submission. The largest pool of trained operators in the country. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.
What works
The largest pool of trained operators in the country. IRP5 files validated in e@syFile without a single rejection. The ACB file imports into our bank without a support call.
What does not
There is no real HR functionality, so we run a second system.
ACAshley ChaukeVerified
Founder
South AfricaPaarlSole traderThe tax year end is what convinced me. Nothing broke. Strong multi company handling for practices. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.
What works
The largest pool of trained operators in the country. Support answers in South African hours and understands the question. EMP201 and EMP501 submissions have been correct every period.
What does not
Reporting outside the statutory pack is thin.
CPClaire PetersenVerified
Chief Operating Officer
South AfricaRustenburg51 to 200 employeesI have run payroll on four different systems and this is the one I would choose again. Complete SARS statutory coverage, maintained for decades. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.
What works
Runs locally, so month end is not a connectivity risk. Support answers in South African hours and understands the question. Employee self service cut payslip queries almost to zero.
What does not
The interface takes a while for a new administrator.