231 verified reviews
Every published review of Sage Payroll, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.
231 reviews match · page 11 of 24
SHSiyabonga Hlungwani
Owner
South AfricaDurbanSole traderCompliance side is solid, the day to day is more of a slog than it should be. Backed by the largest accounting software vendor in the market. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. I would shortlist it, not necessarily pick it.
What works
Backed by the largest accounting software vendor in the market. Statutory outputs are correct.
What does not
No bargaining council support. Wage and shift payroll is weaker than salaried.
OAOfentse AndersonVerified
Payroll and Benefits Officer
South AfricaJohannesburg11 to 50 employeesThe tax year end is what convinced me. Nothing broke. Per employee pricing that scales with headcount. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.
What works
The Sage compliance engine without a local installation. Employee self service cut payslip queries almost to zero. IRP5 files validated in e@syFile without a single rejection.
What does not
There is no real HR functionality, so we run a second system.
AFAndrew FortuinVerified
Partner
South AfricaPolokwane11 to 50 employeesCompliance side is solid, the day to day is more of a slog than it should be. Backed by the largest accounting software vendor in the market. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Fine for our needs. Test it properly against your own requirements.
What works
The Sage compliance engine without a local installation. Per employee pricing is fair for a small team.
What does not
No bargaining council support. The reporting cannot break cost down by department.
SBStefan BennettVerified
Learning and Development Manager
South AfricaPietermaritzburg500 plus employeesIt works. It is not enjoyable, but payroll rarely is. Posts straight into Sage Accounting with no export step. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. It is a reasonable choice, provided you know what it does not do.
What works
Per employee pricing that scales with headcount. Payslips are clear and employees understand them.
What does not
The reporting cannot break cost down by department. Wage and shift payroll is weaker than salaried.
SMStefan Mthembu
HR and Payroll Manager
NamibiaNamibia11 to 50 employeesI have run payroll on four different systems and this is the one I would choose again. Backed by the largest accounting software vendor in the market. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.
What works
Per employee pricing that scales with headcount. Support answers in South African hours and understands the question. BCEA leave accruals are right without configuration.
What does not
There is no real HR functionality, so we run a second system.
RDRiedwaan DavidsVerified
Talent Acquisition Lead
South AfricaWitbank201 to 500 employeesWe run about ninety staff on this and it has not missed a submission. Backed by the largest accounting software vendor in the market. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.
What works
Per employee pricing that scales with headcount. EMP201 and EMP501 submissions have been correct every period. IRP5 files validated in e@syFile without a single rejection.
What does not
Reporting outside the statutory pack is thin.
VFVikash FourieVerified
Senior Payroll Consultant
NamibiaNamibiaSole traderThe tax year end is what convinced me. Nothing broke. Posts straight into Sage Accounting with no export step. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.
What works
The Sage compliance engine without a local installation. EMP201 and EMP501 submissions have been correct every period. The ACB file imports into our bank without a support call.
What does not
Reporting outside the statutory pack is thin.
GBGerhard Botha
Managing Director
South AfricaPolokwane11 to 50 employeesWe switched after our previous provider got an ETI calculation wrong. Backed by the largest accounting software vendor in the market. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.
What works
The Sage compliance engine without a local installation. Support answers in South African hours and understands the question. EMP201 and EMP501 submissions have been correct every period.
What does not
Reporting outside the statutory pack is thin.
CHChantelle Hlungwani
Group Financial Manager
South AfricaRandburg51 to 200 employeesThe tax year end is what convinced me. Nothing broke. Backed by the largest accounting software vendor in the market. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.
What works
Per employee pricing that scales with headcount. ETI is calculated on the sliding scale and shows its working. BCEA leave accruals are right without configuration.
What does not
There is no real HR functionality, so we run a second system.
TZThandiwe ZwaneVerified
Payroll Administrator
ZambiaZambia500 plus employeesWe run about ninety staff on this and it has not missed a submission. Per employee pricing that scales with headcount. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.
What works
Backed by the largest accounting software vendor in the market. ETI is calculated on the sliding scale and shows its working. BCEA leave accruals are right without configuration.
What does not
Reporting outside the statutory pack is thin.
