ANAshwin Ndlovu
Managing Director
Recruitment
South AfricaJohannesburgSole trader
South AfricaJohannesburgSole trader5.0
231 verified reviews
Every published review of Sage Payroll, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.
231 reviews match · page 10 of 24
ANAshwin Ndlovu
Managing Director
South AfricaJohannesburgSole traderWe switched after our previous provider got an ETI calculation wrong. The Sage compliance engine without a local installation. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.
What works
Per employee pricing that scales with headcount. The ACB file imports into our bank without a support call. EMP201 and EMP501 submissions have been correct every period.
What does not
The interface takes a while for a new administrator.
CPChantelle PillayVerified
Owner
South AfricaMidrand51 to 200 employeesThe tax year end is what convinced me. Nothing broke. The Sage compliance engine without a local installation. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.
What works
Per employee pricing that scales with headcount. EMP201 and EMP501 submissions have been correct every period. The ACB file imports into our bank without a support call.
What does not
Reporting outside the statutory pack is thin.
ZVZanele Venter
Financial Manager
South AfricaMidrand500 plus employeesI have run payroll on four different systems and this is the one I would choose again. Per employee pricing that scales with headcount. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.
What works
Per employee pricing that scales with headcount. Employee self service cut payslip queries almost to zero. Support answers in South African hours and understands the question.
What does not
The interface takes a while for a new administrator.
SCSarisha ChettyVerified
HR and Payroll Manager
South AfricaStellenbosch11 to 50 employeesWe switched after our previous provider got an ETI calculation wrong. Per employee pricing that scales with headcount. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.
What works
Per employee pricing that scales with headcount. BCEA leave accruals are right without configuration. IRP5 files validated in e@syFile without a single rejection.
What does not
The interface takes a while for a new administrator.
RGReabetswe GovenderVerified
General Manager
South AfricaEast London201 to 500 employeesIt works. It is not enjoyable, but payroll rarely is. Posts straight into Sage Accounting with no export step. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. I would shortlist it, not necessarily pick it.
What works
Per employee pricing that scales with headcount. Setup was straightforward.
What does not
Support queues get long towards month end. Wage and shift payroll is weaker than salaried.
RCRebecca ChettyVerified
Chief Operating Officer
South AfricaRandburgSole traderI have run payroll on four different systems and this is the one I would choose again. Backed by the largest accounting software vendor in the market. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.
What works
Backed by the largest accounting software vendor in the market. The ACB file imports into our bank without a support call. Employee self service cut payslip queries almost to zero.
What does not
The interface takes a while for a new administrator.
JSJaco SeptemberVerified
Wages Clerk
South AfricaVereeniging51 to 200 employeesWe run about ninety staff on this and it has not missed a submission. The Sage compliance engine without a local installation. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.
What works
Backed by the largest accounting software vendor in the market. BCEA leave accruals are right without configuration. Support answers in South African hours and understands the question.
What does not
The interface takes a while for a new administrator.
MZMegan Zwane
Payroll and Benefits Officer
South AfricaStellenbosch11 to 50 employeesWe switched after our previous provider got an ETI calculation wrong. Posts straight into Sage Accounting with no export step. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.
What works
Posts straight into Sage Accounting with no export step. EMP201 and EMP501 submissions have been correct every period. BCEA leave accruals are right without configuration.
What does not
The interface takes a while for a new administrator.
GNGerhard NetshitenzheVerified
HR Officer
South AfricaKlerksdorp201 to 500 employeesWe use maybe sixty percent of what we pay for. Per employee pricing that scales with headcount. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. It is a reasonable choice, provided you know what it does not do.
What works
The Sage compliance engine without a local installation. Statutory outputs are correct.
What does not
The reporting cannot break cost down by department. Wage and shift payroll is weaker than salaried.
Response from the vendor21 Nov 2025
Thank you for the feedback and for being a customer. We have shared your comments on the mobile experience with our product team, and a redesigned application is currently in beta.
AMAndrew MotaungVerified
Learning and Development Manager
South AfricaRandburg2 to 10 employeesI have run payroll on four different systems and this is the one I would choose again. The Sage compliance engine without a local installation. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.
What works
The Sage compliance engine without a local installation. The ACB file imports into our bank without a support call. Employee self service cut payslip queries almost to zero.
What does not
Reporting outside the statutory pack is thin.