Tebogo Jones
Payroll Administrator
231 verified reviews
Every published review of Sage Payroll, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.
231 reviews match · page 14 of 24
Tebogo Jones
Payroll Administrator
We switched after our previous provider got an ETI calculation wrong. The Sage compliance engine without a local installation. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.
What works
Per employee pricing that scales with headcount. ETI is calculated on the sliding scale and shows its working. BCEA leave accruals are right without configuration.
What does not
Reporting outside the statutory pack is thin.
Tracy ReddyVerified
Learning and Development Manager
It works. It is not enjoyable, but payroll rarely is. Per employee pricing that scales with headcount. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. It is a reasonable choice, provided you know what it does not do.
What works
Posts straight into Sage Accounting with no export step. Setup was straightforward.
What does not
No bargaining council support. Support queues get long towards month end.
Yashika SteynVerified
Debtors Manager
I have run payroll on four different systems and this is the one I would choose again. The Sage compliance engine without a local installation. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.
What works
The Sage compliance engine without a local installation. ETI is calculated on the sliding scale and shows its working. EMP201 and EMP501 submissions have been correct every period.
What does not
The interface takes a while for a new administrator.
Tshepo NelVerified
HR and Payroll Manager
We switched after our previous provider got an ETI calculation wrong. The Sage compliance engine without a local installation. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.
What works
Posts straight into Sage Accounting with no export step. IRP5 files validated in e@syFile without a single rejection. EMP201 and EMP501 submissions have been correct every period.
What does not
The interface takes a while for a new administrator.
Claire NdlovuVerified
Chief Executive Officer
I have run payroll on four different systems and this is the one I would choose again. Per employee pricing that scales with headcount. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.
What works
Per employee pricing that scales with headcount. ETI is calculated on the sliding scale and shows its working. Employee self service cut payslip queries almost to zero.
What does not
Reporting outside the statutory pack is thin.
Nonhlanhla SteynVerified
Financial Director
I have run payroll on four different systems and this is the one I would choose again. Backed by the largest accounting software vendor in the market. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.
What works
Per employee pricing that scales with headcount. IRP5 files validated in e@syFile without a single rejection. Employee self service cut payslip queries almost to zero.
What does not
Reporting outside the statutory pack is thin.
Dineo Roberts
Senior Payroll Consultant
We switched after our previous provider got an ETI calculation wrong. The Sage compliance engine without a local installation. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.
What works
Per employee pricing that scales with headcount. The ACB file imports into our bank without a support call. BCEA leave accruals are right without configuration.
What does not
Reporting outside the statutory pack is thin.
Andre OctoberVerified
Payroll Manager
The tax year end is what convinced me. Nothing broke. Per employee pricing that scales with headcount. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.
What works
Posts straight into Sage Accounting with no export step. Support answers in South African hours and understands the question. IRP5 files validated in e@syFile without a single rejection.
What does not
Reporting outside the statutory pack is thin.
Retha October
People Operations Lead
The tax year end is what convinced me. Nothing broke. Per employee pricing that scales with headcount. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.
What works
Posts straight into Sage Accounting with no export step. BCEA leave accruals are right without configuration. Employee self service cut payslip queries almost to zero.
What does not
The interface takes a while for a new administrator.
Kabelo ButheleziVerified
Senior Payroll Consultant
We use maybe sixty percent of what we pay for. The Sage compliance engine without a local installation. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. It is a reasonable choice, provided you know what it does not do.
What works
Backed by the largest accounting software vendor in the market. Payslips are clear and employees understand them.
What does not
The reporting cannot break cost down by department. No bargaining council support.