TPTinyiko Phiri
People Operations Lead
Information technology
South AfricaStellenbosch51 to 200 employees
South AfricaStellenbosch51 to 200 employees4.0
231 verified reviews
Every published review of Sage Payroll, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.
231 reviews match · page 18 of 24
TPTinyiko Phiri
People Operations Lead
South AfricaStellenbosch51 to 200 employeesI have run payroll on four different systems and this is the one I would choose again. Per employee pricing that scales with headcount. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.
What works
Posts straight into Sage Accounting with no export step. Employee self service cut payslip queries almost to zero. BCEA leave accruals are right without configuration.
What does not
Reporting outside the statutory pack is thin.
RFRetha Fletcher
Payroll and Benefits Officer
South AfricaGeorge11 to 50 employeesCompliance side is solid, the day to day is more of a slog than it should be. The Sage compliance engine without a local installation. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Good value, with some real rough edges.
What works
Per employee pricing that scales with headcount. Statutory outputs are correct.
What does not
No bargaining council support. The reporting cannot break cost down by department.
LSLizelle SolomonsVerified
Financial Controller
South AfricaSandton11 to 50 employeesWe use maybe sixty percent of what we pay for. The Sage compliance engine without a local installation. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Fine for our needs. Test it properly against your own requirements.
What works
The Sage compliance engine without a local installation. Setup was straightforward.
What does not
Wage and shift payroll is weaker than salaried. The reporting cannot break cost down by department.
ASAchmat SinghVerified
Chief Operating Officer
South AfricaBloemfontein2 to 10 employeesWe switched after our previous provider got an ETI calculation wrong. Backed by the largest accounting software vendor in the market. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.
What works
Per employee pricing that scales with headcount. Support answers in South African hours and understands the question. ETI is calculated on the sliding scale and shows its working.
What does not
The interface takes a while for a new administrator.
HMHendrik MaharajVerified
Creditors Clerk
South AfricaCenturion2 to 10 employeesWe switched after our previous provider got an ETI calculation wrong. Backed by the largest accounting software vendor in the market. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.
What works
Per employee pricing that scales with headcount. Employee self service cut payslip queries almost to zero. EMP201 and EMP501 submissions have been correct every period.
What does not
The interface takes a while for a new administrator.
ISIlze SekhukhuneVerified
Financial Director
South AfricaRustenburg500 plus employeesI have run payroll on four different systems and this is the one I would choose again. Per employee pricing that scales with headcount. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.
What works
Posts straight into Sage Accounting with no export step. ETI is calculated on the sliding scale and shows its working. IRP5 files validated in e@syFile without a single rejection.
What does not
There is no real HR functionality, so we run a second system.
MFMichelle Fletcher
Chief Operating Officer
South AfricaRichards BaySole traderWe switched after our previous provider got an ETI calculation wrong. The Sage compliance engine without a local installation. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.
What works
Backed by the largest accounting software vendor in the market. Employee self service cut payslip queries almost to zero. Support answers in South African hours and understands the question.
What does not
There is no real HR functionality, so we run a second system.
ACAshley ChettyVerified
Owner
South AfricaRandburg500 plus employeesI have run payroll on four different systems and this is the one I would choose again. Per employee pricing that scales with headcount. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.
What works
Per employee pricing that scales with headcount. IRP5 files validated in e@syFile without a single rejection. Support answers in South African hours and understands the question.
What does not
The interface takes a while for a new administrator.
PJPreggie JoubertVerified
Payroll Manager
South AfricaPaarl500 plus employeesI have run payroll on four different systems and this is the one I would choose again. Per employee pricing that scales with headcount. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.
What works
Backed by the largest accounting software vendor in the market. Support answers in South African hours and understands the question. The ACB file imports into our bank without a support call.
What does not
There is no real HR functionality, so we run a second system.
NANaresh AndersonVerified
Creditors Clerk
South AfricaNelspruitSole traderWe run about ninety staff on this and it has not missed a submission. Per employee pricing that scales with headcount. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.
What works
Backed by the largest accounting software vendor in the market. Employee self service cut payslip queries almost to zero. EMP201 and EMP501 submissions have been correct every period.
What does not
Reporting outside the statutory pack is thin.