SJSibusiso JonesVerified
Payroll Manager
Wholesale and distribution
South AfricaWitbank201 to 500 employees
South AfricaWitbank201 to 500 employees231 verified reviews
Every published review of Sage Payroll, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.
231 reviews match · page 20 of 24
SJSibusiso JonesVerified
Payroll Manager
South AfricaWitbank201 to 500 employeesWe switched after our previous provider got an ETI calculation wrong. Per employee pricing that scales with headcount. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.
What works
Backed by the largest accounting software vendor in the market. EMP201 and EMP501 submissions have been correct every period. Support answers in South African hours and understands the question.
What does not
There is no real HR functionality, so we run a second system.
YCYashika CupidoVerified
Payroll Administrator
South AfricaKlerksdorp2 to 10 employeesIt works. It is not enjoyable, but payroll rarely is. Per employee pricing that scales with headcount. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Good value, with some real rough edges.
What works
Posts straight into Sage Accounting with no export step. Setup was straightforward.
What does not
Wage and shift payroll is weaker than salaried. Support queues get long towards month end.
Response from the vendor24 Apr 2024
Thank you for the review. We are glad the compliance side is working well for you. On the reporting point, we would like to show you what is possible with the custom report builder, so please book a session with our team.
MNMbali NkosiVerified
HR and Payroll Manager
South AfricaSandton51 to 200 employeesWe run about ninety staff on this and it has not missed a submission. The Sage compliance engine without a local installation. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.
What works
The Sage compliance engine without a local installation. BCEA leave accruals are right without configuration. EMP201 and EMP501 submissions have been correct every period.
What does not
Reporting outside the statutory pack is thin.
NRNokuthula RamavhoyaVerified
Payroll and Benefits Officer
South AfricaSandton201 to 500 employeesWe run about ninety staff on this and it has not missed a submission. Posts straight into Sage Accounting with no export step. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.
What works
The Sage compliance engine without a local installation. BCEA leave accruals are right without configuration. EMP201 and EMP501 submissions have been correct every period.
What does not
Reporting outside the statutory pack is thin.
MPMusa Pretorius
HR and Payroll Manager
South AfricaJohannesburg201 to 500 employeesThe tax year end is what convinced me. Nothing broke. Posts straight into Sage Accounting with no export step. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.
What works
The Sage compliance engine without a local installation. Employee self service cut payslip queries almost to zero. ETI is calculated on the sliding scale and shows its working.
What does not
There is no real HR functionality, so we run a second system.
YNYusuf NkosiVerified
HR Director
South AfricaGqeberha201 to 500 employeesIt works. It is not enjoyable, but payroll rarely is. Per employee pricing that scales with headcount. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. It is a reasonable choice, provided you know what it does not do.
What works
Per employee pricing that scales with headcount. Per employee pricing is fair for a small team.
What does not
The reporting cannot break cost down by department. Wage and shift payroll is weaker than salaried.
PRPreggie RamaphosaVerified
Group Financial Manager
South AfricaSandton201 to 500 employeesThe tax year end is what convinced me. Nothing broke. Per employee pricing that scales with headcount. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.
What works
Backed by the largest accounting software vendor in the market. EMP201 and EMP501 submissions have been correct every period. BCEA leave accruals are right without configuration.
What does not
The interface takes a while for a new administrator.
ADAndile DlaminiVerified
Partner
South AfricaWitbankSole traderWe run about ninety staff on this and it has not missed a submission. The Sage compliance engine without a local installation. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.
What works
The Sage compliance engine without a local installation. IRP5 files validated in e@syFile without a single rejection. ETI is calculated on the sliding scale and shows its working.
What does not
There is no real HR functionality, so we run a second system.
PKPriya KhumaloVerified
Accountant
South AfricaDurban2 to 10 employeesWe had to rebuild two EMP501 submissions by hand. The thing worth knowing is that the parts we were sold on never worked the way they were demonstrated. The gaps are the kind that create work rather than save it. Test it hard during the trial with real volume before committing.
What works
It is cheaper than the alternatives.
What does not
ETI required manual correction for months. The March year end process was poorly documented. Support could not explain their own statutory outputs.
TMTshepo Molefe
Management Accountant
South AfricaStellenbosch51 to 200 employeesWe switched after our previous provider got an ETI calculation wrong. Per employee pricing that scales with headcount. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.
What works
Per employee pricing that scales with headcount. IRP5 files validated in e@syFile without a single rejection. The ACB file imports into our bank without a support call.
What does not
Reporting outside the statutory pack is thin.