RCRyan CoetzeeVerified
Payroll Administrator
Mining services
South AfricaSandton2 to 10 employees
South AfricaSandton2 to 10 employees231 verified reviews
Every published review of Sage Payroll, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.
231 reviews match · page 21 of 24
RCRyan CoetzeeVerified
Payroll Administrator
South AfricaSandton2 to 10 employeesI have run payroll on four different systems and this is the one I would choose again. The Sage compliance engine without a local installation. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.
What works
Per employee pricing that scales with headcount. ETI is calculated on the sliding scale and shows its working. IRP5 files validated in e@syFile without a single rejection.
What does not
Reporting outside the statutory pack is thin.
AZAchmat ZwaneVerified
Payroll Administrator
South AfricaVereenigingSole traderWe switched after our previous provider got an ETI calculation wrong. Backed by the largest accounting software vendor in the market. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.
What works
The Sage compliance engine without a local installation. Support answers in South African hours and understands the question. The ACB file imports into our bank without a support call.
What does not
Reporting outside the statutory pack is thin.
PEPieter ErasmusVerified
Payroll Administrator
South AfricaStellenbosch500 plus employeesWe run about ninety staff on this and it has not missed a submission. Per employee pricing that scales with headcount. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.
What works
Backed by the largest accounting software vendor in the market. IRP5 files validated in e@syFile without a single rejection. EMP201 and EMP501 submissions have been correct every period.
What does not
Reporting outside the statutory pack is thin.
JJJohan JacobsVerified
Accountant
South AfricaBloemfontein11 to 50 employeesThe tax year end is what convinced me. Nothing broke. Posts straight into Sage Accounting with no export step. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.
What works
Per employee pricing that scales with headcount. The ACB file imports into our bank without a support call. IRP5 files validated in e@syFile without a single rejection.
What does not
Reporting outside the statutory pack is thin.
AVAndrew VenterVerified
HR Manager
South AfricaRustenburgSole traderWe switched after our previous provider got an ETI calculation wrong. Per employee pricing that scales with headcount. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.
What works
Backed by the largest accounting software vendor in the market. Employee self service cut payslip queries almost to zero. EMP201 and EMP501 submissions have been correct every period.
What does not
Reporting outside the statutory pack is thin.
RSRefilwe SwanepoelVerified
Senior Payroll Consultant
South AfricaEast London51 to 200 employeesWe switched after our previous provider got an ETI calculation wrong. Posts straight into Sage Accounting with no export step. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.
What works
Backed by the largest accounting software vendor in the market. Employee self service cut payslip queries almost to zero. The ACB file imports into our bank without a support call.
What does not
There is no real HR functionality, so we run a second system.
DMDineo MokoenaVerified
Payroll and Benefits Officer
South AfricaKimberley51 to 200 employeesIt works. It is not enjoyable, but payroll rarely is. Backed by the largest accounting software vendor in the market. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. It is a reasonable choice, provided you know what it does not do.
What works
Backed by the largest accounting software vendor in the market. Per employee pricing is fair for a small team.
What does not
Wage and shift payroll is weaker than salaried. Support queues get long towards month end.
JVJames van WykVerified
Debtors Manager
South AfricaSandtonSole traderWe switched after our previous provider got an ETI calculation wrong. Per employee pricing that scales with headcount. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.
What works
Posts straight into Sage Accounting with no export step. Support answers in South African hours and understands the question. Employee self service cut payslip queries almost to zero.
What does not
The interface takes a while for a new administrator.
RDRavi du PlessisVerified
Payroll Manager
ZambiaZambia11 to 50 employeesWe switched after our previous provider got an ETI calculation wrong. The Sage compliance engine without a local installation. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.
What works
Posts straight into Sage Accounting with no export step. Support answers in South African hours and understands the question. The ACB file imports into our bank without a support call.
What does not
The interface takes a while for a new administrator.
KMKgomotso MolefeVerified
Founder
South AfricaNelspruit500 plus employeesWe run about ninety staff on this and it has not missed a submission. Per employee pricing that scales with headcount. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.
What works
Per employee pricing that scales with headcount. ETI is calculated on the sliding scale and shows its working. Support answers in South African hours and understands the question.
What does not
There is no real HR functionality, so we run a second system.