NKNosipho KannemeyerVerified
HR Manager
Manufacturing
NigeriaNigeriaSole trader
NigeriaNigeriaSole trader231 verified reviews
Every published review of Sage Payroll, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.
231 reviews match · page 3 of 24
NKNosipho KannemeyerVerified
HR Manager
NigeriaNigeriaSole traderThe tax year end is what convinced me. Nothing broke. Per employee pricing that scales with headcount. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.
What works
The Sage compliance engine without a local installation. The ACB file imports into our bank without a support call. EMP201 and EMP501 submissions have been correct every period.
What does not
Reporting outside the statutory pack is thin.
RVRetha van WykVerified
Wages Clerk
South AfricaSomerset West51 to 200 employeesWe run about ninety staff on this and it has not missed a submission. Backed by the largest accounting software vendor in the market. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.
What works
Backed by the largest accounting software vendor in the market. BCEA leave accruals are right without configuration. ETI is calculated on the sliding scale and shows its working.
What does not
There is no real HR functionality, so we run a second system.
NBNomsa ButheleziVerified
HR Officer
South AfricaSandton11 to 50 employeesWe use maybe sixty percent of what we pay for. Posts straight into Sage Accounting with no export step. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. It is a reasonable choice, provided you know what it does not do.
What works
Posts straight into Sage Accounting with no export step. Per employee pricing is fair for a small team.
What does not
Wage and shift payroll is weaker than salaried. Support queues get long towards month end.
Response from the vendor03 Jul 2026
We appreciate you taking the time to write this up. The support delay you experienced is not the standard we hold ourselves to, and we have followed up internally. Please reach out directly and we will assist.
GRGrant RamavhoyaVerified
Financial Director
South AfricaGeorge201 to 500 employeesWe switched after our previous provider got an ETI calculation wrong. The Sage compliance engine without a local installation. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.
What works
Per employee pricing that scales with headcount. The ACB file imports into our bank without a support call. BCEA leave accruals are right without configuration.
What does not
The interface takes a while for a new administrator.
DRDenise ReddyVerified
Wages Clerk
KenyaKenya11 to 50 employeesWe run about ninety staff on this and it has not missed a submission. Posts straight into Sage Accounting with no export step. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.
What works
Posts straight into Sage Accounting with no export step. EMP201 and EMP501 submissions have been correct every period. Support answers in South African hours and understands the question.
What does not
Reporting outside the statutory pack is thin.
RMRavi MolefeVerified
Financial Director
South AfricaCape Town201 to 500 employeesI have run payroll on four different systems and this is the one I would choose again. Posts straight into Sage Accounting with no export step. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.
What works
Backed by the largest accounting software vendor in the market. EMP201 and EMP501 submissions have been correct every period. Employee self service cut payslip queries almost to zero.
What does not
Reporting outside the statutory pack is thin.
MBMichelle ButheleziVerified
Senior Payroll Consultant
South AfricaRichards Bay11 to 50 employeesWe switched after our previous provider got an ETI calculation wrong. The Sage compliance engine without a local installation. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.
What works
Posts straight into Sage Accounting with no export step. Support answers in South African hours and understands the question. ETI is calculated on the sliding scale and shows its working.
What does not
Reporting outside the statutory pack is thin.
LBLungile BennettVerified
Payroll Administrator
South AfricaPietermaritzburg51 to 200 employeesWe had to rebuild two EMP501 submissions by hand. In practice, the parts we were sold on never worked the way they were demonstrated. The gaps are the kind that create work rather than save it. We moved to an alternative and the difference was immediate.
What works
The payslip layout is clean.
What does not
Leave accruals did not follow BCEA rules. Support could not explain their own statutory outputs. ETI required manual correction for months.
ZMZodwa MoodleyVerified
Chief Executive Officer
NamibiaNamibia500 plus employeesWe switched after our previous provider got an ETI calculation wrong. Backed by the largest accounting software vendor in the market. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.
What works
Backed by the largest accounting software vendor in the market. IRP5 files validated in e@syFile without a single rejection. Employee self service cut payslip queries almost to zero.
What does not
Reporting outside the statutory pack is thin.
ECElmarie CupidoVerified
General Manager
South AfricaKimberley201 to 500 employeesWe run about ninety staff on this and it has not missed a submission. Backed by the largest accounting software vendor in the market. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.
What works
Per employee pricing that scales with headcount. Employee self service cut payslip queries almost to zero. EMP201 and EMP501 submissions have been correct every period.
What does not
There is no real HR functionality, so we run a second system.