CBCraig ButheleziVerified
Financial Manager
Financial services
South AfricaKlerksdorp51 to 200 employees
South AfricaKlerksdorp51 to 200 employees231 verified reviews
Every published review of Sage Payroll, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.
231 reviews match · page 6 of 24
CBCraig ButheleziVerified
Financial Manager
South AfricaKlerksdorp51 to 200 employeesWe use maybe sixty percent of what we pay for. Per employee pricing that scales with headcount. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. It is a reasonable choice, provided you know what it does not do.
What works
Backed by the largest accounting software vendor in the market. Per employee pricing is fair for a small team.
What does not
Support queues get long towards month end. No bargaining council support.
SKSarah KrugerVerified
Learning and Development Manager
South AfricaRustenburg201 to 500 employeesWe run about ninety staff on this and it has not missed a submission. Posts straight into Sage Accounting with no export step. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.
What works
The Sage compliance engine without a local installation. IRP5 files validated in e@syFile without a single rejection. Employee self service cut payslip queries almost to zero.
What does not
There is no real HR functionality, so we run a second system.
AAAchmat ArendseVerified
Payroll Administrator
South AfricaBloemfontein2 to 10 employeesWe switched after our previous provider got an ETI calculation wrong. The Sage compliance engine without a local installation. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.
What works
Per employee pricing that scales with headcount. Employee self service cut payslip queries almost to zero. IRP5 files validated in e@syFile without a single rejection.
What does not
There is no real HR functionality, so we run a second system.
SMSuresh MalekaVerified
Senior Bookkeeper
South AfricaEast London500 plus employeesWe run about ninety staff on this and it has not missed a submission. Per employee pricing that scales with headcount. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.
What works
The Sage compliance engine without a local installation. IRP5 files validated in e@syFile without a single rejection. Employee self service cut payslip queries almost to zero.
What does not
The interface takes a while for a new administrator.
AAAndile ArendseVerified
Practice Manager
South AfricaSomerset West2 to 10 employeesWe switched after our previous provider got an ETI calculation wrong. Backed by the largest accounting software vendor in the market. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.
What works
The Sage compliance engine without a local installation. Employee self service cut payslip queries almost to zero. EMP201 and EMP501 submissions have been correct every period.
What does not
There is no real HR functionality, so we run a second system.
TAThemba AbrahamsVerified
Managing Director
South AfricaSandton11 to 50 employeesWe run about ninety staff on this and it has not missed a submission. Backed by the largest accounting software vendor in the market. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.
What works
Posts straight into Sage Accounting with no export step. Support answers in South African hours and understands the question. ETI is calculated on the sliding scale and shows its working.
What does not
Reporting outside the statutory pack is thin.
PMPriya MoodleyVerified
Group Financial Manager
South AfricaPietermaritzburg11 to 50 employeesWe switched after our previous provider got an ETI calculation wrong. Per employee pricing that scales with headcount. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.
What works
The Sage compliance engine without a local installation. IRP5 files validated in e@syFile without a single rejection. EMP201 and EMP501 submissions have been correct every period.
What does not
The interface takes a while for a new administrator.
WJWayne JonesVerified
Payroll Manager
South AfricaGeorge11 to 50 employeesWe switched after our previous provider got an ETI calculation wrong. Backed by the largest accounting software vendor in the market. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.
What works
Backed by the largest accounting software vendor in the market. EMP201 and EMP501 submissions have been correct every period. ETI is calculated on the sliding scale and shows its working.
What does not
Reporting outside the statutory pack is thin.
SMSunette MthembuVerified
Senior Bookkeeper
South AfricaRustenburg11 to 50 employeesThe compliance errors were the problem, and they took too long to acknowledge. For context, the parts we were sold on never worked the way they were demonstrated. It has cost us more time than it has saved. We moved to an alternative and the difference was immediate.
What works
It is cheaper than the alternatives.
What does not
The March year end process was poorly documented. ETI required manual correction for months. Support could not explain their own statutory outputs.
LTLizelle TitusVerified
Learning and Development Manager
South AfricaBloemfontein201 to 500 employeesWe run about ninety staff on this and it has not missed a submission. The Sage compliance engine without a local installation. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.
What works
Backed by the largest accounting software vendor in the market. Support answers in South African hours and understands the question. ETI is calculated on the sliding scale and shows its working.
What does not
The interface takes a while for a new administrator.