HAHlengiwe AdamsVerified
Accountant
Security services
South AfricaPaarlSole trader
South AfricaPaarlSole trader231 verified reviews
Every published review of Sage Payroll, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.
231 reviews match · page 7 of 24
HAHlengiwe AdamsVerified
Accountant
South AfricaPaarlSole traderThe tax year end is what convinced me. Nothing broke. Backed by the largest accounting software vendor in the market. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.
What works
Backed by the largest accounting software vendor in the market. ETI is calculated on the sliding scale and shows its working. Support answers in South African hours and understands the question.
What does not
The interface takes a while for a new administrator.
BTBuhle TaylorVerified
Bookkeeper
KenyaKenya500 plus employeesWe run about ninety staff on this and it has not missed a submission. The Sage compliance engine without a local installation. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.
What works
Backed by the largest accounting software vendor in the market. EMP201 and EMP501 submissions have been correct every period. Support answers in South African hours and understands the question.
What does not
The interface takes a while for a new administrator.
MSMusa SekhukhuneVerified
Payroll Manager
South AfricaDurban500 plus employeesI have run payroll on four different systems and this is the one I would choose again. Per employee pricing that scales with headcount. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.
What works
The Sage compliance engine without a local installation. The ACB file imports into our bank without a support call. IRP5 files validated in e@syFile without a single rejection.
What does not
The interface takes a while for a new administrator.
CMChantelle MabasoVerified
HR and Payroll Manager
South AfricaCape Town201 to 500 employeesIt works. It is not enjoyable, but payroll rarely is. The Sage compliance engine without a local installation. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. It is a reasonable choice, provided you know what it does not do.
What works
The Sage compliance engine without a local installation. Per employee pricing is fair for a small team.
What does not
Support queues get long towards month end. The reporting cannot break cost down by department.
PRPriya RamaphosaVerified
Chief Executive Officer
South AfricaPaarl51 to 200 employeesThe tax year end is what convinced me. Nothing broke. Posts straight into Sage Accounting with no export step. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.
What works
Posts straight into Sage Accounting with no export step. The ACB file imports into our bank without a support call. BCEA leave accruals are right without configuration.
What does not
The interface takes a while for a new administrator.
NMNomsa MokoenaVerified
Bookkeeper
South AfricaGeorge201 to 500 employeesI have run payroll on four different systems and this is the one I would choose again. Posts straight into Sage Accounting with no export step. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.
What works
The Sage compliance engine without a local installation. IRP5 files validated in e@syFile without a single rejection. ETI is calculated on the sliding scale and shows its working.
What does not
There is no real HR functionality, so we run a second system.
YHYusuf Hlungwani
Owner
South AfricaRichards Bay51 to 200 employeesWe run about ninety staff on this and it has not missed a submission. Per employee pricing that scales with headcount. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.
What works
Backed by the largest accounting software vendor in the market. BCEA leave accruals are right without configuration. IRP5 files validated in e@syFile without a single rejection.
What does not
Reporting outside the statutory pack is thin.
TCThandiwe Coetzee
Accountant
South AfricaSandton51 to 200 employeesIt works. It is not enjoyable, but payroll rarely is. Posts straight into Sage Accounting with no export step. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. It is a reasonable choice, provided you know what it does not do.
What works
Per employee pricing that scales with headcount. Setup was straightforward.
What does not
The reporting cannot break cost down by department. Support queues get long towards month end.
JLJaco LombardVerified
People Operations Lead
South AfricaGeorge2 to 10 employeesI have run payroll on four different systems and this is the one I would choose again. The Sage compliance engine without a local installation. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.
What works
Posts straight into Sage Accounting with no export step. IRP5 files validated in e@syFile without a single rejection. BCEA leave accruals are right without configuration.
What does not
There is no real HR functionality, so we run a second system.
JNJenna Nkosi
Payroll and Benefits Officer
South AfricaEast London2 to 10 employeesI have run payroll on four different systems and this is the one I would choose again. Posts straight into Sage Accounting with no export step. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.
What works
Per employee pricing that scales with headcount. Employee self service cut payslip queries almost to zero. BCEA leave accruals are right without configuration.
What does not
Reporting outside the statutory pack is thin.