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  3. Sage Payroll
  4. Reviews

231 verified reviews

Sage Payroll reviews

Every published review of Sage Payroll, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

231 reviews match · page 9 of 24

RJ

Rajesh JonesVerified

HR Business Partner

AgricultureBotswanaBotswana51 to 200 employees
4.0
06 Jan 2026

Support actually understands South African payroll

We switched after our previous provider got an ETI calculation wrong. The Sage compliance engine without a local installation. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Per employee pricing that scales with headcount. Support answers in South African hours and understands the question. ETI is calculated on the sliding scale and shows its working.

What does not

The interface takes a while for a new administrator.

Used for less than 6 months
DP

Deven PillayVerified

Chief Executive Officer

Logistics and transportSouth AfricaCape Town11 to 50 employees
4.0
04 Jan 2026

Support actually understands South African payroll

We switched after our previous provider got an ETI calculation wrong. Backed by the largest accounting software vendor in the market. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

Posts straight into Sage Accounting with no export step. Employee self service cut payslip queries almost to zero. BCEA leave accruals are right without configuration.

What does not

The interface takes a while for a new administrator.

Used for more than 5 years
MN

Michelle NetshitenzheVerified

Talent Acquisition Lead

EngineeringSouth AfricaKimberley500 plus employees
4.0
28 Dec 2025

Our IRP5 files validated in e@syFile first time

The tax year end is what convinced me. Nothing broke. Per employee pricing that scales with headcount. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Posts straight into Sage Accounting with no export step. The ACB file imports into our bank without a support call. ETI is calculated on the sliding scale and shows its working.

What does not

The interface takes a while for a new administrator.

Used for less than 6 months
MM

Mpho MokoenaVerified

Payroll Manager

Food and beverageSouth AfricaRandburg51 to 200 employees
5.0
25 Dec 2025

ETI calculated correctly, with the working shown

The tax year end is what convinced me. Nothing broke. Per employee pricing that scales with headcount. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Per employee pricing that scales with headcount. IRP5 files validated in e@syFile without a single rejection. BCEA leave accruals are right without configuration.

What does not

The interface takes a while for a new administrator.

Used for 2 to 5 years
NK

Nirvana KannemeyerVerified

HR and Payroll Manager

EngineeringSouth AfricaRandburgSole trader
4.0
24 Dec 2025

Three tax year ends without a single correction

I have run payroll on four different systems and this is the one I would choose again. Per employee pricing that scales with headcount. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

The Sage compliance engine without a local installation. ETI is calculated on the sliding scale and shows its working. EMP201 and EMP501 submissions have been correct every period.

What does not

The interface takes a while for a new administrator.

Used for less than 6 months
LA

Lindiwe AdamsVerified

Practice Manager

ManufacturingSouth AfricaCape Town2 to 10 employees
5.0
21 Dec 2025

Our IRP5 files validated in e@syFile first time

I have run payroll on four different systems and this is the one I would choose again. Per employee pricing that scales with headcount. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Per employee pricing that scales with headcount. BCEA leave accruals are right without configuration. The ACB file imports into our bank without a support call.

What does not

There is no real HR functionality, so we run a second system.

Used for less than 6 months
GM

Grant MokoenaVerified

Payroll Manager

EngineeringSouth AfricaSomerset WestSole trader
5.0
19 Dec 2025

ETI calculated correctly, with the working shown

I have run payroll on four different systems and this is the one I would choose again. Per employee pricing that scales with headcount. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

The Sage compliance engine without a local installation. Employee self service cut payslip queries almost to zero. BCEA leave accruals are right without configuration.

What does not

Reporting outside the statutory pack is thin.

Used for 1 to 2 years
MF

Megan FourieVerified

Wages Clerk

Mining servicesSouth AfricaWitbank51 to 200 employees
4.0
19 Dec 2025

Three tax year ends without a single correction

We run about ninety staff on this and it has not missed a submission. Posts straight into Sage Accounting with no export step. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Posts straight into Sage Accounting with no export step. EMP201 and EMP501 submissions have been correct every period. BCEA leave accruals are right without configuration.

What does not

Reporting outside the statutory pack is thin.

Used for 2 to 5 years
KD

Katlego du PlessisVerified

Payroll Administrator

TelecommunicationsSouth AfricaSandton2 to 10 employees
3.0
16 Dec 2025

Compliant, but the interface fights you

It works. It is not enjoyable, but payroll rarely is. Backed by the largest accounting software vendor in the market. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Fine for our needs. Test it properly against your own requirements.

What works

Per employee pricing that scales with headcount. Setup was straightforward.

What does not

No bargaining council support. Support queues get long towards month end.

Used for 2 to 5 years
NM

Nicola MudauVerified

HR Business Partner

Financial servicesZambiaZambia11 to 50 employees
5.0
14 Dec 2025

Payroll stopped being the worst week of the month

The tax year end is what convinced me. Nothing broke. Backed by the largest accounting software vendor in the market. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Per employee pricing that scales with headcount. Support answers in South African hours and understands the question. ETI is calculated on the sliding scale and shows its working.

What does not

The interface takes a while for a new administrator.

Used for more than 5 years
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4.1

Overall

from 231 reviews

78% positive16% neutral6% critical

Rating distribution

5
91 of 231
4
89 of 231
3
36 of 231
2
12 of 231
1
3 of 231

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