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168 verified reviews

Wrike reviews

Every published review of Wrike, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

168 reviews match · page 14 of 17

NN

Nicola NaidooVerified

Procurement Manager

Logistics and transportSouth AfricaRustenburg500 plus employees
2.0
22 Sept 2024

We paid for fifteen seats and used nine

It became a graveyard of half finished boards nobody trusted. In practice, the parts we were sold on never worked the way they were demonstrated. The gaps are the kind that create work rather than save it. We moved to an alternative and the difference was immediate.

What works

It looks good.

What does not

We paid for a tier we could not make use of. Half the team never adopted it. It was too slow on our connection.

Used for 6 to 12 months
LB

Lungile BennettVerified

Head of Marketing

Security servicesSouth AfricaStellenbosch500 plus employees
5.0
30 Aug 2024

Time tracking in the same tool changed our billing

We rolled it out to twenty two people and adoption was close to complete within a month. Custom item types for modelling briefs, campaigns and assets. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Custom request forms that route intake with the right fields. Client facing views mean fewer status emails. Templates mean a new project is set up in minutes.

What does not

Without governance the number of boards grows out of control.

Used for 6 to 12 months
KS

Katlego SitholeVerified

Production Manager

Mining servicesSouth AfricaPaarl201 to 500 employees
4.0
29 Aug 2024

The whole team adopted it in a fortnight

We rolled it out to twenty two people and adoption was close to complete within a month. Version tracked approval cycles that replace email chains. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Version tracked approval cycles that replace email chains. Automation handles the routine handoffs between teams. Everyone can see what is due this week without asking.

What does not

Seat bands mean paying for people who do not exist.

Used for 6 to 12 months
MP

Michelle PetersenVerified

Production Manager

Legal servicesSouth AfricaStellenbosch11 to 50 employees
5.0
06 Aug 2024

Client reporting takes minutes now

The team asked to keep it after the trial, which has never happened before. In browser proofing and mark up for images, video and PDFs. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Custom request forms that route intake with the right fields. Automation handles the routine handoffs between teams. Time tracking sits with the tasks, so billing is accurate.

What does not

Without governance the number of boards grows out of control.

Used for more than 5 years
TD

Thandiwe du Plessis

Project Manager

TelecommunicationsSouth AfricaPolokwane2 to 10 employees
2.0
23 Jul 2024

Reporting could not answer basic questions

It became a graveyard of half finished boards nobody trusted. The honest position is that the parts we were sold on never worked the way they were demonstrated. The gaps are the kind that create work rather than save it. Test it hard during the trial with real volume before committing.

What works

The free tier is generous.

What does not

We paid for a tier we could not make use of. It was too slow on our connection. Half the team never adopted it.

Used for less than 6 months
NC

Nomsa CeleVerified

Business Systems Analyst

Security servicesSouth AfricaMidrand11 to 50 employees
3.0
18 Jul 2024

Fine for tasks, weak for resourcing

It works, we just had to redo our structure after four months of getting it wrong. Version tracked approval cycles that replace email chains. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Fine for our needs. Test it properly against your own requirements.

What works

In browser proofing and mark up for images, video and PDFs. Setup was quick.

What does not

Dollar pricing makes the budget unpredictable. Performance degrades on a large workspace.

Used for more than 5 years
NJ

Nomsa JacobsVerified

PMO Lead

ManufacturingSouth AfricaRandburg51 to 200 employees
1.0
14 Jul 2024

Too slow on our connection to be usable

It became a graveyard of half finished boards nobody trusted. In practice, the parts we were sold on never worked the way they were demonstrated. It has cost us more time than it has saved. It may suit a simpler business than ours.

What works

The free tier is generous.

What does not

We paid for a tier we could not make use of. It was too slow on our connection. Half the team never adopted it.

Used for 2 to 5 years
AM

Andile MotaungVerified

Digital Marketing Manager

Information technologySouth AfricaKimberley500 plus employees
4.0
29 Jun 2024

Client reporting takes minutes now

We rolled it out to twenty two people and adoption was close to complete within a month. In browser proofing and mark up for images, video and PDFs. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

In browser proofing and mark up for images, video and PDFs. Client facing views mean fewer status emails. Everyone can see what is due this week without asking.

What does not

Without governance the number of boards grows out of control.

Used for 6 to 12 months
AS

Annelize Steyn

Business Systems Analyst

AccountingSouth AfricaStellenbosch500 plus employees
5.0
09 Jun 2024

Visibility across twelve projects, finally

Client status reporting used to take a morning a week. Now it takes ten minutes. In browser proofing and mark up for images, video and PDFs. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Custom request forms that route intake with the right fields. Automation handles the routine handoffs between teams. Client facing views mean fewer status emails.

What does not

Reporting is weaker than the task management.

Used for 2 to 5 years
YN

Yashika NgcoboVerified

Head of IT

Information technologySouth AfricaPietermaritzburg201 to 500 employees
5.0
05 Jun 2024

Simple enough that people actually use it

Client status reporting used to take a morning a week. Now it takes ten minutes. Custom item types for modelling briefs, campaigns and assets. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Version tracked approval cycles that replace email chains. Automation handles the routine handoffs between teams. Time tracking sits with the tasks, so billing is accurate.

What does not

Without governance the number of boards grows out of control.

Used for 2 to 5 years
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4.0

Overall

from 168 reviews

75% positive17% neutral8% critical

Rating distribution

5
61 of 168
4
65 of 168
3
29 of 168
2
11 of 168
1
2 of 168

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