168 verified reviews

Wrike reviews

Every published review of Wrike, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

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168 reviews match · page 13 of 17

Grant SegwapaVerified

Systems Administrator

Engineering

Midrand500 plus employees

4.0

28 Nov 2024

Time tracking in the same tool changed our billing

We rolled it out to twenty two people and adoption was close to complete within a month. Custom item types for modelling briefs, campaigns and assets. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

In browser proofing and mark up for images, video and PDFs. Client facing views mean fewer status emails. The mobile app is good enough for approvals on the road.

What does not

Reporting is weaker than the task management.

Riedwaan MalekaVerified

Supply Chain Manager

Insurance

Klerksdorp201 to 500 employees

4.0

16 Nov 2024

Time tracking in the same tool changed our billing

Client status reporting used to take a morning a week. Now it takes ten minutes. Custom item types for modelling briefs, campaigns and assets. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Version tracked approval cycles that replace email chains. Time tracking sits with the tasks, so billing is accurate. Everyone can see what is due this week without asking.

What does not

Seat bands mean paying for people who do not exist.

Lerato Phiri

Scrum Master

Engineering

Gqeberha11 to 50 employees

3.0

11 Nov 2024

Good value, occasional performance problems

It works, we just had to redo our structure after four months of getting it wrong. Custom item types for modelling briefs, campaigns and assets. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. I would shortlist it, not necessarily pick it.

What works

Custom request forms that route intake with the right fields. Task management is reliable.

What does not

There is no native time tracking. Dollar pricing makes the budget unpredictable.

Sunette RadebeVerified

Business Systems Analyst

Legal services

Paarl11 to 50 employees

5.0

24 Oct 2024

Simple enough that people actually use it

The team asked to keep it after the trial, which has never happened before. In browser proofing and mark up for images, video and PDFs. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Version tracked approval cycles that replace email chains. Templates mean a new project is set up in minutes. Everyone can see what is due this week without asking.

What does not

Reporting is weaker than the task management.

Lerato Naidoo

Operations Director

Agriculture

East London51 to 200 employees

3.0

18 Oct 2024

Great tool, we built it badly at first

Half the team lives in it and half still work from email. Custom request forms that route intake with the right fields. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. It is a reasonable choice, provided you know what it does not do.

What works

Version tracked approval cycles that replace email chains. The views are flexible.

What does not

There is no native time tracking. Dollar pricing makes the budget unpredictable.

Mbali BaloyiVerified

IT Manager

Food and beverage

Bloemfontein51 to 200 employees

5.0

08 Oct 2024

The whole team adopted it in a fortnight

Client status reporting used to take a morning a week. Now it takes ten minutes. Custom item types for modelling briefs, campaigns and assets. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Version tracked approval cycles that replace email chains. Templates mean a new project is set up in minutes. The mobile app is good enough for approvals on the road.

What does not

Without governance the number of boards grows out of control.

Shalini RadebeVerified

Project Coordinator

Information technology

East London2 to 10 employees

4.0

04 Oct 2024

The whole team adopted it in a fortnight

What works

Custom request forms that route intake with the right fields. Time tracking sits with the tasks, so billing is accurate. Client facing views mean fewer status emails.

What does not

Reporting is weaker than the task management.

Grant CoetzeeVerified

Marketing Manager

Engineering

Bloemfontein500 plus employees

5.0

28 Sept 2024

Time tracking in the same tool changed our billing

Client status reporting used to take a morning a week. Now it takes ten minutes. Custom item types for modelling briefs, campaigns and assets. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Custom request forms that route intake with the right fields. Automation handles the routine handoffs between teams. Everyone can see what is due this week without asking.

What does not

Reporting is weaker than the task management.

Anisha MolefeVerified

Digital Marketing Manager

Education

Polokwane51 to 200 employees

2.0

28 Sept 2024

We paid for fifteen seats and used nine

It became a graveyard of half finished boards nobody trusted. What surprised me was that the parts we were sold on never worked the way they were demonstrated. The gaps are the kind that create work rather than save it. We moved to an alternative and the difference was immediate.

What works

The free tier is generous.

What does not

Half the team never adopted it. It was too slow on our connection. We paid for a tier we could not make use of.

Nonhlanhla MokoenaVerified

Scrum Master

Property and real estate

Gqeberha51 to 200 employees

5.0

22 Sept 2024

Simple enough that people actually use it

Client status reporting used to take a morning a week. Now it takes ten minutes. In browser proofing and mark up for images, video and PDFs. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Custom item types for modelling briefs, campaigns and assets. Client facing views mean fewer status emails. Time tracking sits with the tasks, so billing is accurate.

What does not

Reporting is weaker than the task management.

168 verified reviews

Client status reporting used to take a morning a week. Now it takes ten minutes. Custom item types for modelling briefs, campaigns and assets. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Version tracked approval cycles that replace email chains. Templates mean a new project is set up in minutes. The mobile app is good enough for approvals on the road.

What does not

Without governance the number of boards grows out of control.

Shalini RadebeVerified

Project Coordinator

Information technology

East London2 to 10 employees

4.0

04 Oct 2024

The whole team adopted it in a fortnight

What works

Custom request forms that route intake with the right fields. Time tracking sits with the tasks, so billing is accurate. Client facing views mean fewer status emails.

What does not

Reporting is weaker than the task management.

Grant CoetzeeVerified

Marketing Manager

Engineering

Bloemfontein500 plus employees

5.0

28 Sept 2024

Time tracking in the same tool changed our billing

Client status reporting used to take a morning a week. Now it takes ten minutes. Custom item types for modelling briefs, campaigns and assets. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Custom request forms that route intake with the right fields. Automation handles the routine handoffs between teams. Everyone can see what is due this week without asking.

What does not

Reporting is weaker than the task management.

Anisha MolefeVerified

Digital Marketing Manager

Education

Polokwane51 to 200 employees

2.0

28 Sept 2024

We paid for fifteen seats and used nine

What works

The free tier is generous.

What does not

Half the team never adopted it. It was too slow on our connection. We paid for a tier we could not make use of.

Nonhlanhla MokoenaVerified

Scrum Master

Property and real estate

Gqeberha51 to 200 employees

5.0

22 Sept 2024

Simple enough that people actually use it

What works

Custom item types for modelling briefs, campaigns and assets. Client facing views mean fewer status emails. Time tracking sits with the tasks, so billing is accurate.

What does not

Reporting is weaker than the task management.