168 verified reviews

Wrike reviews

Every published review of Wrike, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

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168 reviews match · page 5 of 17

Gerhard NgcoboVerified

Head of IT

Retail

Pietermaritzburg500 plus employees

3.0

23 Mar 2026

Good value, occasional performance problems

Half the team lives in it and half still work from email. Custom item types for modelling briefs, campaigns and assets. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Fine for our needs. Test it properly against your own requirements.

What works

Custom item types for modelling briefs, campaigns and assets. Task management is reliable.

What does not

Dollar pricing makes the budget unpredictable. The learning curve for the advanced features is real.

Vikash MalekaVerified

Logistics Coordinator

Hospitality

DurbanSole trader

4.0

18 Mar 2026

Simple enough that people actually use it

We rolled it out to twenty two people and adoption was close to complete within a month. Custom request forms that route intake with the right fields. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Custom item types for modelling briefs, campaigns and assets. Time tracking sits with the tasks, so billing is accurate. The mobile app is good enough for approvals on the road.

What does not

Without governance the number of boards grows out of control.

Michelle du PlessisVerified

Project Manager

Wholesale and distribution

Richards Bay51 to 200 employees

4.0

10 Mar 2026

Visibility across twelve projects, finally

Client status reporting used to take a morning a week. Now it takes ten minutes. In browser proofing and mark up for images, video and PDFs. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

In browser proofing and mark up for images, video and PDFs. Time tracking sits with the tasks, so billing is accurate. Client facing views mean fewer status emails.

What does not

Reporting is weaker than the task management.

Sanele RobertsVerified

Scrum Master

Telecommunications

Vereeniging201 to 500 employees

4.0

28 Feb 2026

Time tracking in the same tool changed our billing

The team asked to keep it after the trial, which has never happened before. Custom request forms that route intake with the right fields. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Custom request forms that route intake with the right fields. Everyone can see what is due this week without asking. Templates mean a new project is set up in minutes.

What does not

Seat bands mean paying for people who do not exist.

Mulalo CupidoVerified

Plant Manager

Financial services

Paarl51 to 200 employees

3.0

28 Feb 2026

Good value, occasional performance problems

Good tool. The pricing bands do not suit a team of our size. Version tracked approval cycles that replace email chains. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. I would shortlist it, not necessarily pick it.

What works

Custom request forms that route intake with the right fields. Setup was quick.

What does not

There is no native time tracking. Dollar pricing makes the budget unpredictable.

Response from the vendor13 Mar 2026

Thank you for the feedback and for being a customer. We have shared your comments on the mobile experience with our product team, and a redesigned application is currently in beta.

David CoetzeeVerified

Logistics Coordinator

Information technology

Witbank11 to 50 employees

3.0

25 Feb 2026

Good value, occasional performance problems

Good tool. The pricing bands do not suit a team of our size. Custom request forms that route intake with the right fields. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Good value, with some real rough edges.

What works

Custom item types for modelling briefs, campaigns and assets. Setup was quick.

What does not

Performance degrades on a large workspace. Dollar pricing makes the budget unpredictable.

Response from the vendor06 Mar 2026

Thank you for the review. We are glad the compliance side is working well for you. On the reporting point, we would like to show you what is possible with the custom report builder, so please book a session with our team.

Danielle KrugerVerified

Project Manager

Retail

Nelspruit201 to 500 employees

4.0

22 Feb 2026

Visibility across twelve projects, finally

Client status reporting used to take a morning a week. Now it takes ten minutes. In browser proofing and mark up for images, video and PDFs. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Version tracked approval cycles that replace email chains. Everyone can see what is due this week without asking. The mobile app is good enough for approvals on the road.

What does not

Without governance the number of boards grows out of control.

Preggie PretoriusVerified

Project Coordinator

Telecommunications

Sandton11 to 50 employees

4.0

20 Feb 2026

Client reporting takes minutes now

We rolled it out to twenty two people and adoption was close to complete within a month. In browser proofing and mark up for images, video and PDFs. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Version tracked approval cycles that replace email chains. Automation handles the routine handoffs between teams. Templates mean a new project is set up in minutes.

What does not

Without governance the number of boards grows out of control.

Ashwin KhumaloVerified

Solutions Architect

Insurance

DurbanSole trader

4.0

20 Feb 2026

Client reporting takes minutes now

The team asked to keep it after the trial, which has never happened before. In browser proofing and mark up for images, video and PDFs. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Version tracked approval cycles that replace email chains. Templates mean a new project is set up in minutes. Client facing views mean fewer status emails.

What does not

Without governance the number of boards grows out of control.

Suresh FourieVerified

Programme Director

Information technology

Sandton500 plus employees

2.0

18 Feb 2026

Reporting could not answer basic questions

Performance on our office connection made it a chore. The thing worth knowing is that the parts we were sold on never worked the way they were demonstrated. The gaps are the kind that create work rather than save it. Test it hard during the trial with real volume before committing.

What works

The free tier is generous.

What does not

Half the team never adopted it. We paid for a tier we could not make use of. It was too slow on our connection.

Response from the vendor22 Feb 2026

Thank you for this. We recognise the pricing concern and would like to review your plan with you, as there may be a better fit for your usage. Our team will be in touch.

168 verified reviews

What works

Custom request forms that route intake with the right fields. Setup was quick.

What does not

There is no native time tracking. Dollar pricing makes the budget unpredictable.

Response from the vendor13 Mar 2026

Thank you for the feedback and for being a customer. We have shared your comments on the mobile experience with our product team, and a redesigned application is currently in beta.

David CoetzeeVerified

Logistics Coordinator

Information technology

Witbank11 to 50 employees

3.0

25 Feb 2026

Good value, occasional performance problems

What works

Custom item types for modelling briefs, campaigns and assets. Setup was quick.

What does not

Performance degrades on a large workspace. Dollar pricing makes the budget unpredictable.

Response from the vendor06 Mar 2026

Danielle KrugerVerified

Project Manager

Retail

Nelspruit201 to 500 employees

4.0

22 Feb 2026

Visibility across twelve projects, finally

Client status reporting used to take a morning a week. Now it takes ten minutes. In browser proofing and mark up for images, video and PDFs. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Version tracked approval cycles that replace email chains. Everyone can see what is due this week without asking. The mobile app is good enough for approvals on the road.

What does not

Without governance the number of boards grows out of control.

Preggie PretoriusVerified

Project Coordinator

Telecommunications

Sandton11 to 50 employees

4.0

20 Feb 2026

Client reporting takes minutes now

What works

Version tracked approval cycles that replace email chains. Automation handles the routine handoffs between teams. Templates mean a new project is set up in minutes.

What does not

Without governance the number of boards grows out of control.

Ashwin KhumaloVerified

Solutions Architect

Insurance

DurbanSole trader

4.0

20 Feb 2026

Client reporting takes minutes now

What works

Version tracked approval cycles that replace email chains. Templates mean a new project is set up in minutes. Client facing views mean fewer status emails.

What does not

Without governance the number of boards grows out of control.

Suresh FourieVerified

Programme Director

Information technology

Sandton500 plus employees

2.0

18 Feb 2026

Reporting could not answer basic questions

What works

The free tier is generous.

What does not

Half the team never adopted it. We paid for a tier we could not make use of. It was too slow on our connection.

Response from the vendor22 Feb 2026

Thank you for this. We recognise the pricing concern and would like to review your plan with you, as there may be a better fit for your usage. Our team will be in touch.