Nicola FourieVerified
Delivery Manager
Simple enough that people actually use it
The team asked to keep it after the trial, which has never happened before. One owner per task, which removes the most common cause of dropped work. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.
What works
Portfolios and goals that give directors a truthful in flight picture. Client facing views mean fewer status emails. Time tracking sits with the tasks, so billing is accurate.
What does not
Seat bands mean paying for people who do not exist.
