223 verified reviews

ClickUp reviews

Every published review of ClickUp, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

223 reviews match · page 1 of 23

Kgomotso du PlessisVerified

Procurement Manager

Education

VereenigingSole trader

5.0

15 Jul 2026

Simple enough that people actually use it

Client status reporting used to take a morning a week. Now it takes ten minutes. Documents, whiteboards and tasks in one product. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

The most capable free tier in the category. The mobile app is good enough for approvals on the road. Templates mean a new project is set up in minutes.

What does not

Without governance the number of boards grows out of control.

Deven MabasoVerified

PMO Lead

Hospitality

DurbanSole trader

5.0

15 Jul 2026

Client reporting takes minutes now

We rolled it out to twenty two people and adoption was close to complete within a month. Replaces three or four separate dollar subscriptions. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Documents, whiteboards and tasks in one product. Client facing views mean fewer status emails. Time tracking sits with the tasks, so billing is accurate.

What does not

Reporting is weaker than the task management.

Ryan ErasmusVerified

Brand Manager

Education

Kenya201 to 500 employees

5.0

15 Jul 2026

Simple enough that people actually use it

The team asked to keep it after the trial, which has never happened before. The most capable free tier in the category. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

The most capable free tier in the category. Automation handles the routine handoffs between teams. Time tracking sits with the tasks, so billing is accurate.

What does not

Without governance the number of boards grows out of control.

Jenna TitusVerified

Programme Director

Retail

Somerset WestSole trader

4.0

15 Jul 2026

Simple enough that people actually use it

Client status reporting used to take a morning a week. Now it takes ten minutes. The most capable free tier in the category. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Documents, whiteboards and tasks in one product. Time tracking sits with the tasks, so billing is accurate. The mobile app is good enough for approvals on the road.

What does not

Without governance the number of boards grows out of control.

Tshepo NetshitenzheVerified

Logistics Coordinator

Retail

Somerset West201 to 500 employees

2.0

15 Jul 2026

Reporting could not answer basic questions

It became a graveyard of half finished boards nobody trusted. The thing worth knowing is that the parts we were sold on never worked the way they were demonstrated. The gaps are the kind that create work rather than save it. I would look elsewhere unless price is the only consideration.

What works

It looks good.

What does not

It was too slow on our connection. We paid for a tier we could not make use of. Half the team never adopted it.

Response from the vendor21 Jul 2026

We value the honest assessment. The bank feed reliability issue you mention has been addressed in a recent release, and we would encourage you to reconnect the affected accounts.

Gerhard AndersonVerified

Studio Manager

Logistics and transport

Sandton2 to 10 employees

5.0

13 Jul 2026

Visibility across twelve projects, finally

The team asked to keep it after the trial, which has never happened before. Replaces three or four separate dollar subscriptions. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Replaces three or four separate dollar subscriptions. Client facing views mean fewer status emails. Templates mean a new project is set up in minutes.

What does not

Seat bands mean paying for people who do not exist.

Claire van der MerweVerified

Scrum Master

Financial services

Rustenburg500 plus employees

4.0

13 Jul 2026

Simple enough that people actually use it

The team asked to keep it after the trial, which has never happened before. Replaces three or four separate dollar subscriptions. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Native time tracking included from the free tier. Automation handles the routine handoffs between teams. Time tracking sits with the tasks, so billing is accurate.

What does not

Reporting is weaker than the task management.

Kirsten JonesVerified

Operations Director

Professional consulting

Randburg201 to 500 employees

4.0

11 Jul 2026

Client reporting takes minutes now

The team asked to keep it after the trial, which has never happened before. Native time tracking included from the free tier. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

The most capable free tier in the category. Time tracking sits with the tasks, so billing is accurate. Everyone can see what is due this week without asking.

What does not

Reporting is weaker than the task management.

Ryan ButheleziVerified

Delivery Manager

Food and beverage

Centurion51 to 200 employees

4.0

11 Jul 2026

Simple enough that people actually use it

The team asked to keep it after the trial, which has never happened before. Native time tracking included from the free tier. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Replaces three or four separate dollar subscriptions. Automation handles the routine handoffs between teams. Client facing views mean fewer status emails.

What does not

Without governance the number of boards grows out of control.

Shalini Steyn

Delivery Manager

Hospitality

Kimberley2 to 10 employees

4.0

10 Jul 2026

Simple enough that people actually use it

We rolled it out to twenty two people and adoption was close to complete within a month. Documents, whiteboards and tasks in one product. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Documents, whiteboards and tasks in one product. Client facing views mean fewer status emails. The mobile app is good enough for approvals on the road.

What does not

Seat bands mean paying for people who do not exist.

223 verified reviews

What works

It looks good.

What does not

It was too slow on our connection. We paid for a tier we could not make use of. Half the team never adopted it.

Response from the vendor21 Jul 2026

We value the honest assessment. The bank feed reliability issue you mention has been addressed in a recent release, and we would encourage you to reconnect the affected accounts.

Gerhard AndersonVerified

Studio Manager

Logistics and transport

Sandton2 to 10 employees

5.0

13 Jul 2026

Visibility across twelve projects, finally

What works

Replaces three or four separate dollar subscriptions. Client facing views mean fewer status emails. Templates mean a new project is set up in minutes.

What does not

Seat bands mean paying for people who do not exist.

Claire van der MerweVerified

Scrum Master

Financial services

Rustenburg500 plus employees

4.0

13 Jul 2026

Simple enough that people actually use it

The team asked to keep it after the trial, which has never happened before. Replaces three or four separate dollar subscriptions. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Native time tracking included from the free tier. Automation handles the routine handoffs between teams. Time tracking sits with the tasks, so billing is accurate.

What does not

Reporting is weaker than the task management.

Kirsten JonesVerified

Operations Director

Professional consulting

Randburg201 to 500 employees

4.0

11 Jul 2026

Client reporting takes minutes now

What works

The most capable free tier in the category. Time tracking sits with the tasks, so billing is accurate. Everyone can see what is due this week without asking.

What does not

Reporting is weaker than the task management.

Ryan ButheleziVerified

Delivery Manager

Food and beverage

Centurion51 to 200 employees

4.0

11 Jul 2026

Simple enough that people actually use it

The team asked to keep it after the trial, which has never happened before. Native time tracking included from the free tier. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Replaces three or four separate dollar subscriptions. Automation handles the routine handoffs between teams. Client facing views mean fewer status emails.

What does not

Without governance the number of boards grows out of control.

Shalini Steyn

Delivery Manager

Hospitality

Kimberley2 to 10 employees

4.0

10 Jul 2026

Simple enough that people actually use it

What works

Documents, whiteboards and tasks in one product. Client facing views mean fewer status emails. The mobile app is good enough for approvals on the road.

What does not

Seat bands mean paying for people who do not exist.