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  3. HubSpot
  4. Reviews

302 verified reviews

HubSpot reviews

Every published review of HubSpot, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

302 reviews match · page 11 of 31

JO

James OctoberVerified

Sales Manager

Motor tradeSouth AfricaRustenburg201 to 500 employees
4.0
02 Feb 2026

Worth every rand once the automation was built

The automation removed about four hours a week of follow up admin per rep. Marketing and sales in one database when you run both. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

The most generous genuine free tier in business software. The mobile app works well enough for a rep between meetings. The pipeline view gives an honest picture of the month.

What does not

The features we needed sat one tier above the one we were quoted.

Used for 6 to 12 months
NZ

Naresh ZwaneVerified

Sales Manager

Property and real estateSouth AfricaEast London51 to 200 employees
5.0
01 Feb 2026

Worth every rand once the automation was built

The automation removed about four hours a week of follow up admin per rep. The most generous genuine free tier in business software. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Excellent free education and certification content. Reporting answers the questions the sales meeting actually asks. Automation handles the follow up sequence reps used to forget.

What does not

Onboarding a new rep takes longer than it should.

Used for 1 to 2 years
MN

Meera NaidooVerified

Digital Marketing Manager

Legal servicesSouth AfricaCape Town500 plus employees
3.0
21 Jan 2026

Good CRM, poor reporting for the price

Fine product, and the dollar billing makes the budget conversation annoying. The most generous genuine free tier in business software. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. It is a reasonable choice, provided you know what it does not do.

What works

The most generous genuine free tier in business software. The interface is clear once you learn it.

What does not

Reporting is limited without moving up a tier. There is no local accounting integration without Zapier.

Response from the vendor29 Jan 2026

We value the honest assessment. The bank feed reliability issue you mention has been addressed in a recent release, and we would encourage you to reconnect the affected accounts.

Used for 2 to 5 years
CM

Chantelle Mashaba

Account Executive

EducationSouth AfricaKimberleySole trader
4.0
03 Jan 2026

Forecast is within five percent every month

The automation removed about four hours a week of follow up admin per rep. Sales teams adopt it voluntarily, which is rare. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Sales teams adopt it voluntarily, which is rare. Automation handles the follow up sequence reps used to forget. Email sync captures conversations without anyone copying anything.

What does not

Onboarding a new rep takes longer than it should.

Used for 2 to 5 years
RT

Rhulani TitusVerified

Key Accounts Manager

Food and beverageSouth AfricaKlerksdorpSole trader
5.0
31 Dec 2025

Quoting from the CRM removed a whole handoff

The automation removed about four hours a week of follow up admin per rep. Excellent free education and certification content. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

The most generous genuine free tier in business software. The pipeline view gives an honest picture of the month. Quoting from the record removed a handoff to admin.

What does not

The features we needed sat one tier above the one we were quoted.

Used for less than 6 months
DM

Deven Mashaba

Regional Sales Manager

Mining servicesSouth AfricaNelspruit51 to 200 employees
5.0
31 Dec 2025

Worth every rand once the automation was built

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. The most generous genuine free tier in business software. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Marketing and sales in one database when you run both. Reporting answers the questions the sales meeting actually asks. Email sync captures conversations without anyone copying anything.

What does not

Onboarding a new rep takes longer than it should.

Used for less than 6 months
AN

Ashwin NaidooVerified

Inside Sales Lead

Information technologySouth AfricaSomerset WestSole trader
5.0
28 Dec 2025

Reps update it without being nagged

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. Excellent free education and certification content. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Excellent free education and certification content. Automation handles the follow up sequence reps used to forget. Reporting answers the questions the sales meeting actually asks.

What does not

Billing in dollars makes the annual budget a moving target.

Used for 6 to 12 months
WD

Wayne Davids

Marketing Manager

HospitalitySouth AfricaBloemfontein201 to 500 employees
5.0
23 Dec 2025

Reps update it without being nagged

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. The most generous genuine free tier in business software. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

The most generous genuine free tier in business software. Quoting from the record removed a handoff to admin. Email sync captures conversations without anyone copying anything.

What does not

The features we needed sat one tier above the one we were quoted.

Used for 2 to 5 years
RS

Rebecca SitholeVerified

Head of Revenue

InsuranceSouth AfricaWitbank500 plus employees
4.0
16 Dec 2025

Quoting from the CRM removed a whole handoff

We moved off a spreadsheet and the difference in forecast quality was immediate. The most generous genuine free tier in business software. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

The most generous genuine free tier in business software. Automation handles the follow up sequence reps used to forget. Quoting from the record removed a handoff to admin.

What does not

Billing in dollars makes the annual budget a moving target.

Used for 1 to 2 years
RW

Rebecca WilliamsVerified

Business Development Manager

Food and beverageSouth AfricaDurban201 to 500 employees
5.0
15 Dec 2025

Quoting from the CRM removed a whole handoff

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. The most generous genuine free tier in business software. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

The most generous genuine free tier in business software. The mobile app works well enough for a rep between meetings. The pipeline view gives an honest picture of the month.

What does not

Billing in dollars makes the annual budget a moving target.

Used for 2 to 5 years
Previous1...101112...31Next

4.3

Overall

from 302 reviews

84% positive11% neutral4% critical

Rating distribution

5
147 of 302
4
108 of 302
3
34 of 302
2
10 of 302
1
3 of 302

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