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302 verified reviews

HubSpot reviews

Every published review of HubSpot, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

302 reviews match · page 10 of 31

DC

Denise ChettyVerified

Creative Director

AccountingSouth AfricaRichards Bay2 to 10 employees
5.0
24 Feb 2026

Quoting from the CRM removed a whole handoff

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. The most generous genuine free tier in business software. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Sales teams adopt it voluntarily, which is rare. Email sync captures conversations without anyone copying anything. The pipeline view gives an honest picture of the month.

What does not

The features we needed sat one tier above the one we were quoted.

Used for 6 to 12 months
NS

Nadia SinghVerified

Sales Director

EducationSouth AfricaSomerset West2 to 10 employees
5.0
21 Feb 2026

Forecast is within five percent every month

The automation removed about four hours a week of follow up admin per rep. Sales teams adopt it voluntarily, which is rare. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

The most generous genuine free tier in business software. Reporting answers the questions the sales meeting actually asks. Email sync captures conversations without anyone copying anything.

What does not

Onboarding a new rep takes longer than it should.

Used for 2 to 5 years
LM

Lungile MudauVerified

General Manager

Wholesale and distributionSouth AfricaNelspruitSole trader
3.0
21 Feb 2026

Exchange rate makes budgeting a yearly argument

Fine product, and the dollar billing makes the budget conversation annoying. Sales teams adopt it voluntarily, which is rare. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. I would shortlist it, not necessarily pick it.

What works

Marketing and sales in one database when you run both. Setup was fast.

What does not

There is no local accounting integration without Zapier. The interface is dense for a new user.

Used for 2 to 5 years
MP

Megan PretoriusVerified

Regional Sales Manager

InsuranceBotswanaBotswana51 to 200 employees
4.0
18 Feb 2026

Forecast is within five percent every month

The automation removed about four hours a week of follow up admin per rep. Sales teams adopt it voluntarily, which is rare. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

The most generous genuine free tier in business software. Email sync captures conversations without anyone copying anything. The mobile app works well enough for a rep between meetings.

What does not

The features we needed sat one tier above the one we were quoted.

Used for 2 to 5 years
GK

Grant KrugerVerified

Creative Director

HealthcareSouth AfricaBloemfontein51 to 200 employees
5.0
14 Feb 2026

Forecast is within five percent every month

We moved off a spreadsheet and the difference in forecast quality was immediate. The most generous genuine free tier in business software. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Sales teams adopt it voluntarily, which is rare. The pipeline view gives an honest picture of the month. Quoting from the record removed a handoff to admin.

What does not

Billing in dollars makes the annual budget a moving target.

Used for 2 to 5 years
NS

Nokuthula SteynVerified

Managing Director

AgricultureSouth AfricaCape Town51 to 200 employees
5.0
14 Feb 2026

Worth every rand once the automation was built

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. Marketing and sales in one database when you run both. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Sales teams adopt it voluntarily, which is rare. Reporting answers the questions the sales meeting actually asks. The pipeline view gives an honest picture of the month.

What does not

Onboarding a new rep takes longer than it should.

Used for 2 to 5 years
MV

Meera VenterVerified

Regional Sales Manager

Motor tradeSouth AfricaSandtonSole trader
4.0
14 Feb 2026

Forecast is within five percent every month

The automation removed about four hours a week of follow up admin per rep. Excellent free education and certification content. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

Sales teams adopt it voluntarily, which is rare. The mobile app works well enough for a rep between meetings. Automation handles the follow up sequence reps used to forget.

What does not

Onboarding a new rep takes longer than it should.

Used for 6 to 12 months
ZC

Zaida CupidoVerified

Owner

Information technologySouth AfricaRandburg51 to 200 employees
5.0
12 Feb 2026

The pipeline is finally accurate

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. The most generous genuine free tier in business software. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Excellent free education and certification content. Reporting answers the questions the sales meeting actually asks. Quoting from the record removed a handoff to admin.

What does not

The features we needed sat one tier above the one we were quoted.

Used for more than 5 years
RN

Refilwe NkosiVerified

Brand Manager

AgricultureSouth AfricaRandburg201 to 500 employees
4.0
03 Feb 2026

Worth every rand once the automation was built

We moved off a spreadsheet and the difference in forecast quality was immediate. Sales teams adopt it voluntarily, which is rare. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

The most generous genuine free tier in business software. The mobile app works well enough for a rep between meetings. Automation handles the follow up sequence reps used to forget.

What does not

Billing in dollars makes the annual budget a moving target.

Used for 6 to 12 months
DB

Dineo ButheleziVerified

Brand Manager

Legal servicesSouth AfricaPietermaritzburgSole trader
2.0
03 Feb 2026

The features we bought it for were one tier up

The tier we needed turned out to cost three times the tier we were quoted. What surprised me was that the parts we were sold on never worked the way they were demonstrated. The gaps are the kind that create work rather than save it. Test it hard during the trial with real volume before committing.

What works

Contact management works.

What does not

Costs rose sharply at renewal. Adoption never happened and the vendor offered no help with it. The mobile app is unreliable on a weak signal.

Used for 1 to 2 years
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4.3

Overall

from 302 reviews

84% positive11% neutral4% critical

Rating distribution

5
147 of 302
4
108 of 302
3
34 of 302
2
10 of 302
1
3 of 302

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