302 verified reviews

HubSpot reviews

Every published review of HubSpot, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

302 reviews match · page 13 of 31

Rudzani Sithole

Business Development Manager

Telecommunications

Cape Town11 to 50 employees

5.0

30 Oct 2025

Worth every rand once the automation was built

We moved off a spreadsheet and the difference in forecast quality was immediate. Sales teams adopt it voluntarily, which is rare. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Excellent free education and certification content. Reporting answers the questions the sales meeting actually asks. Email sync captures conversations without anyone copying anything.

What does not

The features we needed sat one tier above the one we were quoted.

Ryan ReddyVerified

Head of Revenue

Recruitment

Vereeniging201 to 500 employees

4.0

24 Oct 2025

Quoting from the CRM removed a whole handoff

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. Excellent free education and certification content. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

The most generous genuine free tier in business software. The pipeline view gives an honest picture of the month. The mobile app works well enough for a rep between meetings.

What does not

Billing in dollars makes the annual budget a moving target.

Anisha MnisiVerified

Partner

Logistics and transport

Bloemfontein2 to 10 employees

2.0

24 Oct 2025

Implementation quote doubled after we signed

The tier we needed turned out to cost three times the tier we were quoted. For context, the parts we were sold on never worked the way they were demonstrated. The gaps are the kind that create work rather than save it. Test it hard during the trial with real volume before committing.

What works

Contact management works.

What does not

Costs rose sharply at renewal. Adoption never happened and the vendor offered no help with it. The mobile app is unreliable on a weak signal.

Response from the vendor29 Oct 2025

We value the honest assessment. The bank feed reliability issue you mention has been addressed in a recent release, and we would encourage you to reconnect the affected accounts.

Willem AndersonVerified

Business Development Manager

Logistics and transport

Kimberley201 to 500 employees

5.0

18 Oct 2025

Reps update it without being nagged

We moved off a spreadsheet and the difference in forecast quality was immediate. Sales teams adopt it voluntarily, which is rare. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Excellent free education and certification content. The pipeline view gives an honest picture of the month. Reporting answers the questions the sales meeting actually asks.

What does not

The features we needed sat one tier above the one we were quoted.

Ilze CoetzeeVerified

Sales Manager

Security services

Sandton2 to 10 employees

4.0

15 Oct 2025

Set up in a week, adopted in two

The automation removed about four hours a week of follow up admin per rep. Marketing and sales in one database when you run both. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Excellent free education and certification content. Quoting from the record removed a handoff to admin. The pipeline view gives an honest picture of the month.

What does not

Billing in dollars makes the annual budget a moving target.

Yashika MaharajVerified

Chief Executive Officer

Agriculture

Richards BaySole trader

5.0

14 Oct 2025

The pipeline is finally accurate

We moved off a spreadsheet and the difference in forecast quality was immediate. Sales teams adopt it voluntarily, which is rare. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

The most generous genuine free tier in business software. Quoting from the record removed a handoff to admin. The mobile app works well enough for a rep between meetings.

What does not

The features we needed sat one tier above the one we were quoted.

Fatima DavidsVerified

Business Development Manager

Hospitality

Polokwane500 plus employees

5.0

12 Oct 2025

The pipeline is finally accurate

The automation removed about four hours a week of follow up admin per rep. Marketing and sales in one database when you run both. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Sales teams adopt it voluntarily, which is rare. The pipeline view gives an honest picture of the month. Automation handles the follow up sequence reps used to forget.

What does not

Billing in dollars makes the annual budget a moving target.

Shalini PetersenVerified

Sales Manager

Hospitality

Pietermaritzburg2 to 10 employees

5.0

07 Oct 2025

Forecast is within five percent every month

We moved off a spreadsheet and the difference in forecast quality was immediate. Marketing and sales in one database when you run both. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

The most generous genuine free tier in business software. The pipeline view gives an honest picture of the month. Automation handles the follow up sequence reps used to forget.

What does not

Onboarding a new rep takes longer than it should.

Denise JoubertVerified

Marketing Manager

Motor trade

Gqeberha201 to 500 employees

5.0

05 Oct 2025

Quoting from the CRM removed a whole handoff

We moved off a spreadsheet and the difference in forecast quality was immediate. Marketing and sales in one database when you run both. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Sales teams adopt it voluntarily, which is rare. The pipeline view gives an honest picture of the month. Quoting from the record removed a handoff to admin.

What does not

Onboarding a new rep takes longer than it should.

Wayne NdlovuVerified

Managing Director

Logistics and transport

Bloemfontein500 plus employees

5.0

04 Oct 2025

Quoting from the CRM removed a whole handoff

The automation removed about four hours a week of follow up admin per rep. Marketing and sales in one database when you run both. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Marketing and sales in one database when you run both. Quoting from the record removed a handoff to admin. Reporting answers the questions the sales meeting actually asks.

What does not

Onboarding a new rep takes longer than it should.

302 verified reviews

HubSpot reviews

Every published review of HubSpot, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

302 reviews match · page 13 of 31

Rudzani Sithole

Business Development Manager

Telecommunications

Cape Town11 to 50 employees

5.0

30 Oct 2025

Worth every rand once the automation was built

What works

Excellent free education and certification content. Reporting answers the questions the sales meeting actually asks. Email sync captures conversations without anyone copying anything.

What does not

The features we needed sat one tier above the one we were quoted.

Ryan ReddyVerified

Head of Revenue

Recruitment

Vereeniging201 to 500 employees

4.0

24 Oct 2025

Quoting from the CRM removed a whole handoff

What works

The most generous genuine free tier in business software. The pipeline view gives an honest picture of the month. The mobile app works well enough for a rep between meetings.

What does not

Billing in dollars makes the annual budget a moving target.

Anisha MnisiVerified

Partner

Logistics and transport

Bloemfontein2 to 10 employees

2.0

24 Oct 2025

Implementation quote doubled after we signed

What works

Contact management works.

What does not

Costs rose sharply at renewal. Adoption never happened and the vendor offered no help with it. The mobile app is unreliable on a weak signal.

Response from the vendor29 Oct 2025

We value the honest assessment. The bank feed reliability issue you mention has been addressed in a recent release, and we would encourage you to reconnect the affected accounts.

Willem AndersonVerified

Business Development Manager

Logistics and transport

Kimberley201 to 500 employees

5.0

18 Oct 2025

Reps update it without being nagged

We moved off a spreadsheet and the difference in forecast quality was immediate. Sales teams adopt it voluntarily, which is rare. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Excellent free education and certification content. The pipeline view gives an honest picture of the month. Reporting answers the questions the sales meeting actually asks.

What does not

The features we needed sat one tier above the one we were quoted.

Ilze CoetzeeVerified

Sales Manager

Security services

Sandton2 to 10 employees

4.0

15 Oct 2025

Set up in a week, adopted in two

What works

Excellent free education and certification content. Quoting from the record removed a handoff to admin. The pipeline view gives an honest picture of the month.

What does not

Billing in dollars makes the annual budget a moving target.

Yashika MaharajVerified

Chief Executive Officer

Agriculture

Richards BaySole trader

5.0

14 Oct 2025

The pipeline is finally accurate

We moved off a spreadsheet and the difference in forecast quality was immediate. Sales teams adopt it voluntarily, which is rare. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

The most generous genuine free tier in business software. Quoting from the record removed a handoff to admin. The mobile app works well enough for a rep between meetings.

What does not

The features we needed sat one tier above the one we were quoted.

Fatima DavidsVerified

Business Development Manager

Hospitality

Polokwane500 plus employees

5.0

12 Oct 2025

The pipeline is finally accurate

What works

Sales teams adopt it voluntarily, which is rare. The pipeline view gives an honest picture of the month. Automation handles the follow up sequence reps used to forget.

What does not

Billing in dollars makes the annual budget a moving target.

Shalini PetersenVerified

Sales Manager

Hospitality

Pietermaritzburg2 to 10 employees

5.0

07 Oct 2025

Forecast is within five percent every month

What works

The most generous genuine free tier in business software. The pipeline view gives an honest picture of the month. Automation handles the follow up sequence reps used to forget.

What does not

Onboarding a new rep takes longer than it should.

Denise JoubertVerified

Marketing Manager

Motor trade

Gqeberha201 to 500 employees

5.0

05 Oct 2025

Quoting from the CRM removed a whole handoff

We moved off a spreadsheet and the difference in forecast quality was immediate. Marketing and sales in one database when you run both. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Sales teams adopt it voluntarily, which is rare. The pipeline view gives an honest picture of the month. Quoting from the record removed a handoff to admin.

What does not

Onboarding a new rep takes longer than it should.

Wayne NdlovuVerified

Managing Director

Logistics and transport

Bloemfontein500 plus employees

5.0

04 Oct 2025

Quoting from the CRM removed a whole handoff

The automation removed about four hours a week of follow up admin per rep. Marketing and sales in one database when you run both. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Marketing and sales in one database when you run both. Quoting from the record removed a handoff to admin. Reporting answers the questions the sales meeting actually asks.

What does not

Onboarding a new rep takes longer than it should.