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302 verified reviews

HubSpot reviews

Every published review of HubSpot, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

302 reviews match · page 14 of 31

FI

Faizel IsaacsVerified

Business Development Manager

ConstructionSouth AfricaCenturion500 plus employees
5.0
02 Oct 2025

Set up in a week, adopted in two

The automation removed about four hours a week of follow up admin per rep. Excellent free education and certification content. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Marketing and sales in one database when you run both. The pipeline view gives an honest picture of the month. The mobile app works well enough for a rep between meetings.

What does not

Billing in dollars makes the annual budget a moving target.

Used for 2 to 5 years
YG

Yusuf GovenderVerified

Business Development Manager

EducationSouth AfricaPolokwane500 plus employees
5.0
21 Sept 2025

The pipeline is finally accurate

We moved off a spreadsheet and the difference in forecast quality was immediate. The most generous genuine free tier in business software. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Sales teams adopt it voluntarily, which is rare. Automation handles the follow up sequence reps used to forget. Email sync captures conversations without anyone copying anything.

What does not

Billing in dollars makes the annual budget a moving target.

Used for 6 to 12 months
SR

Siyabonga RamavhoyaVerified

Sales Director

Legal servicesSouth AfricaPolokwane11 to 50 employees
5.0
16 Sept 2025

Quoting from the CRM removed a whole handoff

The automation removed about four hours a week of follow up admin per rep. Excellent free education and certification content. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

The most generous genuine free tier in business software. Reporting answers the questions the sales meeting actually asks. Automation handles the follow up sequence reps used to forget.

What does not

Onboarding a new rep takes longer than it should.

Used for 6 to 12 months
NM

Nadia MotaungVerified

Account Executive

Professional consultingSouth AfricaCenturion201 to 500 employees
5.0
14 Sept 2025

Reps update it without being nagged

The automation removed about four hours a week of follow up admin per rep. Sales teams adopt it voluntarily, which is rare. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Excellent free education and certification content. Quoting from the record removed a handoff to admin. The mobile app works well enough for a rep between meetings.

What does not

Billing in dollars makes the annual budget a moving target.

Used for more than 5 years
MH

Meera HendricksVerified

Head of Revenue

Non profitSouth AfricaCenturion201 to 500 employees
3.0
10 Sept 2025

Capable, but the team resisted it for months

Fine product, and the dollar billing makes the budget conversation annoying. Sales teams adopt it voluntarily, which is rare. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Fine for our needs. Test it properly against your own requirements.

What works

Marketing and sales in one database when you run both. Contact and deal management are solid.

What does not

Reporting is limited without moving up a tier. The interface is dense for a new user.

Response from the vendor16 Sept 2025

We value the honest assessment. The bank feed reliability issue you mention has been addressed in a recent release, and we would encourage you to reconnect the affected accounts.

Used for more than 5 years
EN

Elmarie NkunaVerified

Head of Marketing

Security servicesSouth AfricaCape Town500 plus employees
4.0
08 Sept 2025

Set up in a week, adopted in two

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. Sales teams adopt it voluntarily, which is rare. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Sales teams adopt it voluntarily, which is rare. Quoting from the record removed a handoff to admin. The mobile app works well enough for a rep between meetings.

What does not

The features we needed sat one tier above the one we were quoted.

Used for 1 to 2 years
AS

Andile SmithVerified

General Manager

AccountingSouth AfricaMidrand201 to 500 employees
3.0
03 Sept 2025

Good CRM, poor reporting for the price

It is capable. Getting the team to use it consistently took much longer than the software took to set up. The most generous genuine free tier in business software. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. It is a reasonable choice, provided you know what it does not do.

What works

Marketing and sales in one database when you run both. The interface is clear once you learn it.

What does not

Support escalation is slow on technical issues. Reporting is limited without moving up a tier.

Used for more than 5 years
PR

Preggie ReddyVerified

Inside Sales Lead

Financial servicesSouth AfricaGeorge11 to 50 employees
3.0
03 Sept 2025

Exchange rate makes budgeting a yearly argument

Fine product, and the dollar billing makes the budget conversation annoying. Sales teams adopt it voluntarily, which is rare. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. It is a reasonable choice, provided you know what it does not do.

What works

The most generous genuine free tier in business software. The interface is clear once you learn it.

What does not

There is no local accounting integration without Zapier. Reporting is limited without moving up a tier.

Used for 6 to 12 months
SM

Shalini MthembuVerified

Sales Director

Food and beverageSouth AfricaWitbank11 to 50 employees
4.0
01 Sept 2025

The pipeline is finally accurate

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. The most generous genuine free tier in business software. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Marketing and sales in one database when you run both. The pipeline view gives an honest picture of the month. Email sync captures conversations without anyone copying anything.

What does not

Onboarding a new rep takes longer than it should.

Used for more than 5 years
CC

Craig CoetzeeVerified

Business Development Manager

ConstructionSouth AfricaWitbank201 to 500 employees
5.0
30 Aug 2025

The pipeline is finally accurate

The automation removed about four hours a week of follow up admin per rep. Sales teams adopt it voluntarily, which is rare. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Marketing and sales in one database when you run both. The pipeline view gives an honest picture of the month. Reporting answers the questions the sales meeting actually asks.

What does not

Onboarding a new rep takes longer than it should.

Used for 6 to 12 months
Previous1...131415...31Next

4.3

Overall

from 302 reviews

84% positive11% neutral4% critical

Rating distribution

5
147 of 302
4
108 of 302
3
34 of 302
2
10 of 302
1
3 of 302

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