Michelle Jones
Programme Director
Great tool, we built it badly at first
Half the team lives in it and half still work from email. Unlimited free viewers, so stakeholders cost nothing. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. It is a reasonable choice, provided you know what it does not do.
What works
Automation that needs no code and genuinely removes admin. The views are flexible.
What does not
There is no native time tracking. The learning curve for the advanced features is real.
