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141 verified reviews

NetSuite reviews

Every published review of NetSuite, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

141 reviews match · page 3 of 15

YC

Yashika ChaukeVerified

Audit Manager

Motor tradeSouth AfricaPretoriaSole trader
2.0
08 Jun 2026

We are still reconciling stock by hand

Under scoped implementation, and we discovered it after go live. The thing worth knowing is that the parts we were sold on never worked the way they were demonstrated. The gaps are the kind that create work rather than save it. It may suit a simpler business than ours.

What works

The core accounting works.

What does not

We are still running parallel spreadsheets. The implementation ran badly over time and budget. Renewal pricing increased well beyond inflation.

Response from the vendor15 Jun 2026

We appreciate you taking the time to write this up. The support delay you experienced is not the standard we hold ourselves to, and we have followed up internally. Please reach out directly and we will assist.

Used for 1 to 2 years
DJ

Deon Jacobs

Senior Bookkeeper

HospitalitySouth AfricaGeorge201 to 500 employees
3.0
07 Jun 2026

Works well, costs more than we planned

It does everything we asked for and none of it was quick. Multi subsidiary consolidation with inter company elimination. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Fine for our needs. Test it properly against your own requirements.

What works

The most mature cloud ERP platform available. Reporting is capable once configured.

What does not

Remote access needs a hosted desktop. The local statutory reporting depends entirely on the partner.

Response from the vendor10 Jun 2026

Thank you for the detailed feedback. Our product team has logged the reporting limitations you describe and improvements are on the roadmap for this year. Please contact our support team so we can look at your specific configuration.

Used for 2 to 5 years
ZC

Zaida Cupido

Systems Administrator

RetailSouth AfricaKimberley500 plus employees
3.0
03 Jun 2026

Good core, dated interface

Good system, and you must budget for the support relationship indefinitely. The most mature cloud ERP platform available. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. I would shortlist it, not necessarily pick it.

What works

Saved search and reporting engine with real depth. The financials module is solid.

What does not

The local statutory reporting depends entirely on the partner. Remote access needs a hosted desktop.

Used for less than 6 months
RN

Rajesh NelVerified

Bookkeeper

EngineeringSouth AfricaRandburg11 to 50 employees
2.0
02 Jun 2026

We are still reconciling stock by hand

The local statutory reporting was never delivered as promised. In practice, the parts we were sold on never worked the way they were demonstrated. The gaps are the kind that create work rather than save it. It may suit a simpler business than ours.

What works

It is stable once running.

What does not

We are still running parallel spreadsheets. Renewal pricing increased well beyond inflation. The implementation ran badly over time and budget.

Used for 2 to 5 years
CK

Cheslyn KannemeyerVerified

Partner

HealthcareNamibiaNamibia2 to 10 employees
5.0
01 Jun 2026

Traceability paid for itself in one audit

Two years post go live and I would make the same decision. The most mature cloud ERP platform available. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Revenue recognition that satisfies IFRS 15 without spreadsheets. Multi warehouse transfers are visible and auditable. Consolidation across our companies takes days rather than weeks.

What does not

The interface is dense and training is a real line item.

Used for 1 to 2 years
ST

Stefan TaylorVerified

Financial Controller

TelecommunicationsSouth AfricaVereeniging2 to 10 employees
5.0
30 May 2026

One system across four branches

The implementation partner was excellent, which I think matters more than the badge. Saved search and reporting engine with real depth. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Saved search and reporting engine with real depth. Branch reporting comes out without a spreadsheet in between. Stock on hand matches the physical count for the first time in years.

What does not

Configuration changes need the partner rather than an internal administrator.

Used for 1 to 2 years
NB

Nokuthula Bezuidenhout

Operations Manager

Logistics and transportSouth AfricaSandton201 to 500 employees
3.0
25 May 2026

Works well, costs more than we planned

It does everything we asked for and none of it was quick. Multi subsidiary consolidation with inter company elimination. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. I would shortlist it, not necessarily pick it.

What works

Multi subsidiary consolidation with inter company elimination. The partner network means help is available.

What does not

Remote access needs a hosted desktop. Version upgrades are projects rather than updates.

Response from the vendor06 Jun 2026

Thank you for this. We recognise the pricing concern and would like to review your plan with you, as there may be a better fit for your usage. Our team will be in touch.

Used for less than 6 months
NN

Naresh NkosiVerified

Business Systems Analyst

Wholesale and distributionZimbabweZimbabwe2 to 10 employees
5.0
19 May 2026

Traceability paid for itself in one audit

Two years post go live and I would make the same decision. Multi subsidiary consolidation with inter company elimination. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

The most mature cloud ERP platform available. Multi warehouse transfers are visible and auditable. Landed cost calculations are accurate including duty and clearing.

What does not

The interface is dense and training is a real line item.

Used for less than 6 months
RR

Ravi RamavhoyaVerified

Managing Director

Motor tradeSouth AfricaWitbank51 to 200 employees
4.0
09 May 2026

The partner made the difference, not the software

We run four warehouses and two companies on this and the consolidation works. Multi subsidiary consolidation with inter company elimination. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Revenue recognition that satisfies IFRS 15 without spreadsheets. Stock on hand matches the physical count for the first time in years. Multi warehouse transfers are visible and auditable.

What does not

Implementation cost more than the licence, as expected but still painful.

Used for 2 to 5 years
MC

Michelle CupidoVerified

Chief Executive Officer

EducationSouth AfricaDurban201 to 500 employees
4.0
09 May 2026

Landed cost is finally accurate

The implementation partner was excellent, which I think matters more than the badge. Multi subsidiary consolidation with inter company elimination. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Saved search and reporting engine with real depth. Multi warehouse transfers are visible and auditable. Stock on hand matches the physical count for the first time in years.

What does not

Implementation cost more than the licence, as expected but still painful.

Used for less than 6 months
Previous1234...15Next

3.8

Overall

from 141 reviews

68% positive21% neutral11% critical

Rating distribution

5
42 of 141
4
54 of 141
3
29 of 141
2
13 of 141
1
3 of 141

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