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141 verified reviews

NetSuite reviews

Every published review of NetSuite, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

141 reviews match · page 9 of 15

CP

Chantelle PetersenVerified

Systems Administrator

Security servicesSouth AfricaPaarl2 to 10 employees
4.0
20 Jun 2025

Traceability paid for itself in one audit

We run four warehouses and two companies on this and the consolidation works. Multi subsidiary consolidation with inter company elimination. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Revenue recognition that satisfies IFRS 15 without spreadsheets. Traceability from raw material to finished goods is complete. Stock on hand matches the physical count for the first time in years.

What does not

The interface is dense and training is a real line item.

Used for 2 to 5 years
VB

Vhutshilo BennettVerified

Financial Manager

Property and real estateSouth AfricaJohannesburgSole trader
4.0
16 Jun 2025

Go live was on time and under budget

The implementation partner was excellent, which I think matters more than the badge. Saved search and reporting engine with real depth. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

Multi subsidiary consolidation with inter company elimination. Branch reporting comes out without a spreadsheet in between. Multi warehouse transfers are visible and auditable.

What does not

Configuration changes need the partner rather than an internal administrator.

Used for 6 to 12 months
SS

Sanele SmithVerified

IT Manager

AccountingSouth AfricaBloemfontein500 plus employees
5.0
13 Jun 2025

The partner made the difference, not the software

Two years post go live and I would make the same decision. Multi subsidiary consolidation with inter company elimination. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Revenue recognition that satisfies IFRS 15 without spreadsheets. Multi warehouse transfers are visible and auditable. Landed cost calculations are accurate including duty and clearing.

What does not

Implementation cost more than the licence, as expected but still painful.

Used for 6 to 12 months
IN

Ilze NelVerified

Operations Manager

EducationSouth AfricaKlerksdorp201 to 500 employees
4.0
02 Jun 2025

The partner made the difference, not the software

We run four warehouses and two companies on this and the consolidation works. Saved search and reporting engine with real depth. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Revenue recognition that satisfies IFRS 15 without spreadsheets. Stock on hand matches the physical count for the first time in years. Consolidation across our companies takes days rather than weeks.

What does not

Configuration changes need the partner rather than an internal administrator.

Used for 1 to 2 years
PV

Palesa van der MerweVerified

Financial Controller

Non profitSouth AfricaRustenburg2 to 10 employees
4.0
24 May 2025

Stock and the ledger finally agree

We run four warehouses and two companies on this and the consolidation works. The most mature cloud ERP platform available. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Revenue recognition that satisfies IFRS 15 without spreadsheets. Consolidation across our companies takes days rather than weeks. Branch reporting comes out without a spreadsheet in between.

What does not

Configuration changes need the partner rather than an internal administrator.

Used for 1 to 2 years
ST

Siyabonga Titus

Solutions Architect

Information technologySouth AfricaPolokwane51 to 200 employees
3.0
27 Apr 2025

Works well, costs more than we planned

The software is capable. Our implementation was mediocre and we are still paying for that. The most mature cloud ERP platform available. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. It is a reasonable choice, provided you know what it does not do.

What works

Saved search and reporting engine with real depth. The partner network means help is available.

What does not

Reporting requires a specialist to build. Remote access needs a hosted desktop.

Used for more than 5 years
RA

Rajesh Anderson

Senior Bookkeeper

Logistics and transportSouth AfricaRandburgSole trader
2.0
24 Apr 2025

Renewal came in forty percent higher

The local statutory reporting was never delivered as promised. In practice, the parts we were sold on never worked the way they were demonstrated. The gaps are the kind that create work rather than save it. I would look elsewhere unless price is the only consideration.

What works

It is stable once running.

What does not

The implementation ran badly over time and budget. Renewal pricing increased well beyond inflation. We are still running parallel spreadsheets.

Used for 1 to 2 years
RW

Retha WindvogelVerified

IT Director

ConstructionSouth AfricaJohannesburg2 to 10 employees
4.0
19 Apr 2025

Traceability paid for itself in one audit

We run four warehouses and two companies on this and the consolidation works. Saved search and reporting engine with real depth. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Revenue recognition that satisfies IFRS 15 without spreadsheets. Branch reporting comes out without a spreadsheet in between. Consolidation across our companies takes days rather than weeks.

What does not

The interface is dense and training is a real line item.

Used for 2 to 5 years
TM

Tshepo MolefeVerified

Operations Director

HospitalitySouth AfricaDurban11 to 50 employees
4.0
05 Apr 2025

One system across four branches

The implementation partner was excellent, which I think matters more than the badge. Multi subsidiary consolidation with inter company elimination. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

Saved search and reporting engine with real depth. Consolidation across our companies takes days rather than weeks. Traceability from raw material to finished goods is complete.

What does not

The interface is dense and training is a real line item.

Used for 2 to 5 years
WN

Willem NkunaVerified

Partner

Marketing and advertisingSouth AfricaSandton201 to 500 employees
3.0
29 Mar 2025

Two years in and we still use half of it

Good system, and you must budget for the support relationship indefinitely. The most mature cloud ERP platform available. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Fine for our needs. Test it properly against your own requirements.

What works

The most mature cloud ERP platform available. The financials module is solid.

What does not

Remote access needs a hosted desktop. Version upgrades are projects rather than updates.

Used for 2 to 5 years
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3.8

Overall

from 141 reviews

68% positive21% neutral11% critical

Rating distribution

5
42 of 141
4
54 of 141
3
29 of 141
2
13 of 141
1
3 of 141

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