287 verified reviews

PaySpace reviews

Every published review of PaySpace, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

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287 reviews match · page 27 of 29

Kabelo Zulu

Senior Payroll Consultant

Wholesale and distribution

Bloemfontein2 to 10 employees

5.0

10 Dec 2023

Payroll stopped being the worst week of the month

I have run payroll on four different systems and this is the one I would choose again. Bargaining council and COIDA submissions built in. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Audit trail built for organisations that get audited. IRP5 files validated in e@syFile without a single rejection. The ACB file imports into our bank without a support call.

What does not

Reporting outside the statutory pack is thin.

Ashley Isaacs

Group Financial Manager

Manufacturing

MidrandSole trader

4.0

09 Dec 2023

Three tax year ends without a single correction

We switched after our previous provider got an ETI calculation wrong. Audit trail built for organisations that get audited. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Audit trail built for organisations that get audited. EMP201 and EMP501 submissions have been correct every period. ETI is calculated on the sliding scale and shows its working.

What does not

Reporting outside the statutory pack is thin.

Zanele van der MerweVerified

HR Officer

Retail

Gqeberha500 plus employees

4.0

08 Dec 2023

EMP501 reconciliation took forty minutes

We run about ninety staff on this and it has not missed a submission. Bargaining council and COIDA submissions built in. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Payroll and HR sharing one employee record. Employee self service cut payslip queries almost to zero. ETI is calculated on the sliding scale and shows its working.

What does not

The interface takes a while for a new administrator.

Stefan JoubertVerified

Debtors Manager

Accounting

Vereeniging500 plus employees

5.0

03 Dec 2023

ETI calculated correctly, with the working shown

We switched after our previous provider got an ETI calculation wrong. Audit trail built for organisations that get audited. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Statutory payroll maintained across more than forty African countries. BCEA leave accruals are right without configuration. The ACB file imports into our bank without a support call.

What does not

There is no real HR functionality, so we run a second system.

Zodwa NelVerified

Payroll and Benefits Officer

Logistics and transport

PietermaritzburgSole trader

4.0

28 Nov 2023

Support actually understands South African payroll

We switched after our previous provider got an ETI calculation wrong. Statutory payroll maintained across more than forty African countries. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

Audit trail built for organisations that get audited. Support answers in South African hours and understands the question. IRP5 files validated in e@syFile without a single rejection.

What does not

Reporting outside the statutory pack is thin.

Michelle MaharajVerified

HR Manager

Marketing and advertising

George500 plus employees

4.0

10 Nov 2023

Three tax year ends without a single correction

We switched after our previous provider got an ETI calculation wrong. Bargaining council and COIDA submissions built in. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Statutory payroll maintained across more than forty African countries. Support answers in South African hours and understands the question. The ACB file imports into our bank without a support call.

What does not

Reporting outside the statutory pack is thin.

Andrew ArendseVerified

HR Business Partner

Financial services

George201 to 500 employees

5.0

30 Oct 2023

Three tax year ends without a single correction

I have run payroll on four different systems and this is the one I would choose again. Audit trail built for organisations that get audited. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Audit trail built for organisations that get audited. The ACB file imports into our bank without a support call. Employee self service cut payslip queries almost to zero.

What does not

There is no real HR functionality, so we run a second system.

Andile KannemeyerVerified

Payroll Manager

Motor trade

George2 to 10 employees

4.0

25 Oct 2023

Our IRP5 files validated in e@syFile first time

We switched after our previous provider got an ETI calculation wrong. Statutory payroll maintained across more than forty African countries. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Audit trail built for organisations that get audited. EMP201 and EMP501 submissions have been correct every period. Employee self service cut payslip queries almost to zero.

What does not

Reporting outside the statutory pack is thin.

Megan MaharajVerified

HR Business Partner

Non profit

Rustenburg51 to 200 employees

5.0

24 Oct 2023

EMP501 reconciliation took forty minutes

We run about ninety staff on this and it has not missed a submission. Statutory payroll maintained across more than forty African countries. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Audit trail built for organisations that get audited. IRP5 files validated in e@syFile without a single rejection. Support answers in South African hours and understands the question.

What does not

The interface takes a while for a new administrator.

Shireen ZuluVerified

Management Accountant

Construction

VereenigingSole trader

4.0

21 Oct 2023

Payroll stopped being the worst week of the month

We run about ninety staff on this and it has not missed a submission. Bargaining council and COIDA submissions built in. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Bargaining council and COIDA submissions built in. The ACB file imports into our bank without a support call. Support answers in South African hours and understands the question.

What does not

The interface takes a while for a new administrator.

287 verified reviews

We switched after our previous provider got an ETI calculation wrong. Statutory payroll maintained across more than forty African countries. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Audit trail built for organisations that get audited. EMP201 and EMP501 submissions have been correct every period. Employee self service cut payslip queries almost to zero.

What does not

Reporting outside the statutory pack is thin.

Megan MaharajVerified

HR Business Partner

Non profit

Rustenburg51 to 200 employees

5.0

24 Oct 2023

EMP501 reconciliation took forty minutes

What works

Audit trail built for organisations that get audited. IRP5 files validated in e@syFile without a single rejection. Support answers in South African hours and understands the question.

What does not

The interface takes a while for a new administrator.

Shireen ZuluVerified

Management Accountant

Construction

VereenigingSole trader

4.0

21 Oct 2023

Payroll stopped being the worst week of the month

We run about ninety staff on this and it has not missed a submission. Bargaining council and COIDA submissions built in. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Bargaining council and COIDA submissions built in. The ACB file imports into our bank without a support call. Support answers in South African hours and understands the question.

What does not

The interface takes a while for a new administrator.