Karabo FortuinVerified
HR Officer
Employees actually log in, which surprised me
Managers approve leave from their phones now, which was the whole point. A workflow builder that removes routine approval admin. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.
What works
Flexible enough leave rules to model BCEA correctly. Reporting on headcount and turnover is available without asking IT. Leave requests and approvals happen on the phone without training.
What does not
Data is hosted offshore, which our information officer had to sign off.
