268 verified reviews

QuickBooks Online reviews

Every published review of QuickBooks Online, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

268 reviews match · page 1 of 27

Achmat BennettVerified

Operations Manager

Healthcare

Namibia500 plus employees

5.0

15 Jul 2026

Finally a ledger our accountant does not complain about

After two years I can say the reconciliation time saving is real and it is significant. The best mobile receipt capture in the category. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Multi currency from the middle tier. VAT201 figures come out right without a manual working paper. Multi currency handling is genuinely correct on unrealised gains.

What does not

The interface has not aged well.

Naresh RadebeVerified

Group Financial Manager

Non profit

CenturionSole trader

5.0

15 Jul 2026

Reconciliation went from a week to an afternoon

After two years I can say the reconciliation time saving is real and it is significant. Large global template and app ecosystem. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

The best mobile receipt capture in the category. Bank feeds match transactions accurately and the rules learn quickly. Our accountant has their own login at no extra cost.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Anke SekhukhuneVerified

Production Manager

Property and real estate

Kimberley11 to 50 employees

5.0

15 Jul 2026

Our bookkeeper got two days a month back

We moved across from a desktop package eighteen months ago and I would not go back. The best mobile receipt capture in the category. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Reporting and budgeting well ahead of its price point. VAT201 figures come out right without a manual working paper. Multi currency handling is genuinely correct on unrealised gains.

What does not

The interface has not aged well.

Palesa HendricksVerified

Chief Operating Officer

Healthcare

Paarl201 to 500 employees

4.0

15 Jul 2026

Does the compliance work without being asked

We moved across from a desktop package eighteen months ago and I would not go back. The best mobile receipt capture in the category. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Multi currency from the middle tier. Our accountant has their own login at no extra cost. Multi currency handling is genuinely correct on unrealised gains.

What does not

The interface has not aged well.

Refilwe RamaphosaVerified

Owner

Information technology

Polokwane51 to 200 employees

4.0

15 Jul 2026

Bank feeds alone justify the subscription

Our practice put four clients on this before we moved our own business across. Large global template and app ecosystem. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

Multi currency from the middle tier. Our accountant has their own login at no extra cost. The audit trail has answered every query our auditors raised.

What does not

Inventory is too basic for a stock heavy business.

Elmarie DlaminiVerified

Group Financial Manager

Marketing and advertising

Kenya51 to 200 employees

4.0

15 Jul 2026

Solid, boring, and that is exactly what I wanted

After two years I can say the reconciliation time saving is real and it is significant. The best mobile receipt capture in the category. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

The best mobile receipt capture in the category. The audit trail has answered every query our auditors raised. Our accountant has their own login at no extra cost.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Tinyiko RadebeVerified

Owner

Hospitality

Namibia500 plus employees

4.0

14 Jul 2026

Reconciliation went from a week to an afternoon

I run the books for three related companies and this is the first system that has kept up. Reporting and budgeting well ahead of its price point. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Reporting and budgeting well ahead of its price point. Invoices go out looking professional with no design work. Our accountant has their own login at no extra cost.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Rebecca SekhukhuneVerified

Financial Director

Food and beverage

Klerksdorp2 to 10 employees

3.0

14 Jul 2026

Competent but the support tests your patience

It has been fine, with a couple of persistent irritations. Multi currency from the middle tier. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Good value, with some real rough edges.

What works

Reporting and budgeting well ahead of its price point. Invoicing is quick once the templates are set.

What does not

Getting a person on the phone is difficult. The report customisation is limited.

Nadia Ramaphosa

Audit Manager

Information technology

Randburg51 to 200 employees

5.0

12 Jul 2026

VAT season stopped being a crisis

After two years I can say the reconciliation time saving is real and it is significant. Large global template and app ecosystem. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

The best mobile receipt capture in the category. Bank feeds match transactions accurately and the rules learn quickly. VAT201 figures come out right without a manual working paper.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Nkosinathi SeptemberVerified

Procurement Manager

Healthcare

Polokwane51 to 200 employees

4.0

12 Jul 2026

Migration was painful, the result was worth it

Our practice put four clients on this before we moved our own business across. Multi currency from the middle tier. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Large global template and app ecosystem. VAT201 figures come out right without a manual working paper. The audit trail has answered every query our auditors raised.

What does not

Inventory is too basic for a stock heavy business.

268 verified reviews

QuickBooks Online reviews

Every published review of QuickBooks Online, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

268 reviews match · page 1 of 27

Achmat BennettVerified

Operations Manager

Healthcare

Namibia500 plus employees

5.0

15 Jul 2026

Finally a ledger our accountant does not complain about

What works

Multi currency from the middle tier. VAT201 figures come out right without a manual working paper. Multi currency handling is genuinely correct on unrealised gains.

What does not

The interface has not aged well.

Naresh RadebeVerified

Group Financial Manager

Non profit

CenturionSole trader

5.0

15 Jul 2026

Reconciliation went from a week to an afternoon

What works

The best mobile receipt capture in the category. Bank feeds match transactions accurately and the rules learn quickly. Our accountant has their own login at no extra cost.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Anke SekhukhuneVerified

Production Manager

Property and real estate

Kimberley11 to 50 employees

5.0

15 Jul 2026

Our bookkeeper got two days a month back

What works

Reporting and budgeting well ahead of its price point. VAT201 figures come out right without a manual working paper. Multi currency handling is genuinely correct on unrealised gains.

What does not

The interface has not aged well.

Palesa HendricksVerified

Chief Operating Officer

Healthcare

Paarl201 to 500 employees

4.0

15 Jul 2026

Does the compliance work without being asked

We moved across from a desktop package eighteen months ago and I would not go back. The best mobile receipt capture in the category. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Multi currency from the middle tier. Our accountant has their own login at no extra cost. Multi currency handling is genuinely correct on unrealised gains.

What does not

The interface has not aged well.

Refilwe RamaphosaVerified

Owner

Information technology

Polokwane51 to 200 employees

4.0

15 Jul 2026

Bank feeds alone justify the subscription

What works

Multi currency from the middle tier. Our accountant has their own login at no extra cost. The audit trail has answered every query our auditors raised.

What does not

Inventory is too basic for a stock heavy business.

Elmarie DlaminiVerified

Group Financial Manager

Marketing and advertising

Kenya51 to 200 employees

4.0

15 Jul 2026

Solid, boring, and that is exactly what I wanted

After two years I can say the reconciliation time saving is real and it is significant. The best mobile receipt capture in the category. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

The best mobile receipt capture in the category. The audit trail has answered every query our auditors raised. Our accountant has their own login at no extra cost.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Tinyiko RadebeVerified

Owner

Hospitality

Namibia500 plus employees

4.0

14 Jul 2026

Reconciliation went from a week to an afternoon

What works

Reporting and budgeting well ahead of its price point. Invoices go out looking professional with no design work. Our accountant has their own login at no extra cost.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Rebecca SekhukhuneVerified

Financial Director

Food and beverage

Klerksdorp2 to 10 employees

3.0

14 Jul 2026

Competent but the support tests your patience

What works

Reporting and budgeting well ahead of its price point. Invoicing is quick once the templates are set.

What does not

Getting a person on the phone is difficult. The report customisation is limited.

Nadia Ramaphosa

Audit Manager

Information technology

Randburg51 to 200 employees

5.0

12 Jul 2026

VAT season stopped being a crisis

After two years I can say the reconciliation time saving is real and it is significant. Large global template and app ecosystem. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

The best mobile receipt capture in the category. Bank feeds match transactions accurately and the rules learn quickly. VAT201 figures come out right without a manual working paper.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Nkosinathi SeptemberVerified

Procurement Manager

Healthcare

Polokwane51 to 200 employees

4.0

12 Jul 2026

Migration was painful, the result was worth it

What works

Large global template and app ecosystem. VAT201 figures come out right without a manual working paper. The audit trail has answered every query our auditors raised.

What does not

Inventory is too basic for a stock heavy business.