268 verified reviews

QuickBooks Online reviews

Every published review of QuickBooks Online, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

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268 reviews match · page 26 of 27

James MoodleyVerified

Financial Director

Healthcare

Botswana500 plus employees

4.0

08 Nov 2023

Does the compliance work without being asked

After two years I can say the reconciliation time saving is real and it is significant. The best mobile receipt capture in the category. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

The best mobile receipt capture in the category. Bank feeds match transactions accurately and the rules learn quickly. Invoices go out looking professional with no design work.

What does not

Inventory is too basic for a stock heavy business.

Deon RobertsVerified

Managing Director

Manufacturing

Somerset WestSole trader

4.0

07 Nov 2023

VAT season stopped being a crisis

I run the books for three related companies and this is the first system that has kept up. Multi currency from the middle tier. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Multi currency from the middle tier. Invoices go out looking professional with no design work. Our accountant has their own login at no extra cost.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Nadia BezuidenhoutVerified

Bookkeeper

Information technology

Stellenbosch51 to 200 employees

5.0

05 Nov 2023

VAT season stopped being a crisis

Our practice put four clients on this before we moved our own business across. Reporting and budgeting well ahead of its price point. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Large global template and app ecosystem. Month end close has dropped from six days to two. VAT201 figures come out right without a manual working paper.

What does not

Support response times slow noticeably at month end.

Hendrik CeleVerified

Bookkeeper

Retail

Polokwane201 to 500 employees

5.0

03 Nov 2023

Bank feeds alone justify the subscription

I run the books for three related companies and this is the first system that has kept up. Large global template and app ecosystem. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Multi currency from the middle tier. The audit trail has answered every query our auditors raised. Bank feeds match transactions accurately and the rules learn quickly.

What does not

Support response times slow noticeably at month end.

Nirvana PhiriVerified

Managing Director

Manufacturing

Somerset West500 plus employees

4.0

28 Oct 2023

Finally a ledger our accountant does not complain about

I run the books for three related companies and this is the first system that has kept up. Large global template and app ecosystem. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Reporting and budgeting well ahead of its price point. VAT201 figures come out right without a manual working paper. The audit trail has answered every query our auditors raised.

What does not

Inventory is too basic for a stock heavy business.

Jenna Hlungwani

Financial Director

Education

Richards Bay51 to 200 employees

4.0

16 Oct 2023

Solid, boring, and that is exactly what I wanted

We moved across from a desktop package eighteen months ago and I would not go back. Multi currency from the middle tier. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Reporting and budgeting well ahead of its price point. Month end close has dropped from six days to two. Our accountant has their own login at no extra cost.

What does not

Inventory is too basic for a stock heavy business.

Lungile MaharajVerified

Financial Manager

Accounting

Pietermaritzburg201 to 500 employees

4.0

04 Oct 2023

Reconciliation went from a week to an afternoon

After two years I can say the reconciliation time saving is real and it is significant. Reporting and budgeting well ahead of its price point. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Reporting and budgeting well ahead of its price point. The audit trail has answered every query our auditors raised. Multi currency handling is genuinely correct on unrealised gains.

What does not

Inventory is too basic for a stock heavy business.

Zanele van der MerweVerified

Chief Executive Officer

Insurance

Bloemfontein51 to 200 employees

3.0

04 Oct 2023

Fine for us, would not recommend for stock heavy businesses

We chose this on price and mostly that decision has held up. Multi currency from the middle tier. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Good value, with some real rough edges.

What works

Reporting and budgeting well ahead of its price point. Invoicing is quick once the templates are set.

What does not

Inventory cannot handle multiple warehouses. There is no direct submission to eFiling, so the return is captured by hand.

Neo HendricksVerified

Group Financial Manager

Marketing and advertising

Pietermaritzburg11 to 50 employees

4.0

03 Oct 2023

Solid, boring, and that is exactly what I wanted

Our practice put four clients on this before we moved our own business across. Large global template and app ecosystem. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Reporting and budgeting well ahead of its price point. Invoices go out looking professional with no design work. VAT201 figures come out right without a manual working paper.

What does not

Support response times slow noticeably at month end.

Wayne Abrahams

Management Accountant

Manufacturing

Paarl201 to 500 employees

5.0

15 Sept 2023

Bank feeds alone justify the subscription

Our practice put four clients on this before we moved our own business across. Large global template and app ecosystem. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

The best mobile receipt capture in the category. Our accountant has their own login at no extra cost. Multi currency handling is genuinely correct on unrealised gains.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

268 verified reviews

I run the books for three related companies and this is the first system that has kept up. Large global template and app ecosystem. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Reporting and budgeting well ahead of its price point. VAT201 figures come out right without a manual working paper. The audit trail has answered every query our auditors raised.

What does not

Inventory is too basic for a stock heavy business.

Jenna Hlungwani

Financial Director

Education

Richards Bay51 to 200 employees

4.0

16 Oct 2023

Solid, boring, and that is exactly what I wanted

What works

Reporting and budgeting well ahead of its price point. Month end close has dropped from six days to two. Our accountant has their own login at no extra cost.

What does not

Inventory is too basic for a stock heavy business.

Lungile MaharajVerified

Financial Manager

Accounting

Pietermaritzburg201 to 500 employees

4.0

04 Oct 2023

Reconciliation went from a week to an afternoon

What works

Reporting and budgeting well ahead of its price point. The audit trail has answered every query our auditors raised. Multi currency handling is genuinely correct on unrealised gains.

What does not

Inventory is too basic for a stock heavy business.

Zanele van der MerweVerified

Chief Executive Officer

Insurance

Bloemfontein51 to 200 employees

3.0

04 Oct 2023

Fine for us, would not recommend for stock heavy businesses

What works

Reporting and budgeting well ahead of its price point. Invoicing is quick once the templates are set.

What does not

Inventory cannot handle multiple warehouses. There is no direct submission to eFiling, so the return is captured by hand.

Neo HendricksVerified

Group Financial Manager

Marketing and advertising

Pietermaritzburg11 to 50 employees

4.0

03 Oct 2023

Solid, boring, and that is exactly what I wanted

What works

Reporting and budgeting well ahead of its price point. Invoices go out looking professional with no design work. VAT201 figures come out right without a manual working paper.

What does not

Support response times slow noticeably at month end.

Wayne Abrahams

Management Accountant

Manufacturing

Paarl201 to 500 employees

5.0

15 Sept 2023

Bank feeds alone justify the subscription

What works

The best mobile receipt capture in the category. Our accountant has their own login at no extra cost. Multi currency handling is genuinely correct on unrealised gains.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.