SMSanele MolefeVerified
Bookkeeper
Healthcare
NamibiaNamibia51 to 200 employees
NamibiaNamibia51 to 200 employees2.0
331 verified reviews
Every published review of Sage 50cloud Pastel, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.
331 reviews match · page 20 of 34
SMSanele MolefeVerified
Bookkeeper
NamibiaNamibia51 to 200 employeesI have spent more time working around this than working in it. The thing worth knowing is that the parts we were sold on never worked the way they were demonstrated. The gaps are the kind that create work rather than save it. Test it hard during the trial with real volume before committing.
What works
The invoicing side works.
What does not
The VAT handling required constant manual correction. Bank feed failures went unresolved for weeks. Migration lost historical detail we needed for the audit.
Response from the vendor21 May 2025
We appreciate you taking the time to write this up. The support delay you experienced is not the standard we hold ourselves to, and we have followed up internally. Please reach out directly and we will assist.
ARAchmat RadebeVerified
Financial Controller
South AfricaStellenbosch11 to 50 employeesOur practice put four clients on this before we moved our own business across. A report writer that will produce almost any layout. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.
What works
Works through load shedding and connection loss. Invoices go out looking professional with no design work. Our accountant has their own login at no extra cost.
What does not
Inventory is too basic for a stock heavy business.
SVSipho VenterVerified
Practice Manager
South AfricaDurban11 to 50 employeesAfter two years I can say the reconciliation time saving is real and it is significant. Works through load shedding and connection loss. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.
What works
Multi warehouse inventory with serial, lot and bill of materials. The audit trail has answered every query our auditors raised. VAT201 figures come out right without a manual working paper.
What does not
Inventory is too basic for a stock heavy business.
HIHendrik Isaacs
Practice Manager
South AfricaRustenburg201 to 500 employeesI run the books for three related companies and this is the first system that has kept up. Works through load shedding and connection loss. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.
What works
A report writer that will produce almost any layout. Multi currency handling is genuinely correct on unrealised gains. Invoices go out looking professional with no design work.
What does not
Inventory is too basic for a stock heavy business.
AMAndre Maleka
Partner
South AfricaWitbankSole traderOur practice put four clients on this before we moved our own business across. Works through load shedding and connection loss. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.
What works
Works through load shedding and connection loss. VAT201 figures come out right without a manual working paper. Invoices go out looking professional with no design work.
What does not
Support response times slow noticeably at month end.
RMRudzani MoodleyVerified
Chief Operating Officer
South AfricaRichards Bay2 to 10 employeesWe moved across from a desktop package eighteen months ago and I would not go back. A report writer that will produce almost any layout. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.
What works
Works through load shedding and connection loss. Bank feeds match transactions accurately and the rules learn quickly. VAT201 figures come out right without a manual working paper.
What does not
The interface has not aged well.
PSPreggie SmithVerified
Senior Bookkeeper
South AfricaWitbank500 plus employeesI run the books for three related companies and this is the first system that has kept up. Works through load shedding and connection loss. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.
What works
Multi warehouse inventory with serial, lot and bill of materials. The audit trail has answered every query our auditors raised. Our accountant has their own login at no extra cost.
What does not
The interface has not aged well.
BBBuhle BothaVerified
Creditors Clerk
South AfricaRandburg500 plus employeesI have spent more time working around this than working in it. The thing worth knowing is that the parts we were sold on never worked the way they were demonstrated. The gaps are the kind that create work rather than save it. Test it hard during the trial with real volume before committing.
What works
Setup was quick.
What does not
Support responses were slow and generic. Migration lost historical detail we needed for the audit. The VAT handling required constant manual correction.
ATAndrew Titus
Debtors Manager
South AfricaPolokwane500 plus employeesAfter two years I can say the reconciliation time saving is real and it is significant. Multi warehouse inventory with serial, lot and bill of materials. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.
What works
Works through load shedding and connection loss. Our accountant has their own login at no extra cost. Invoices go out looking professional with no design work.
What does not
Reporting beyond the standard pack still ends up in a spreadsheet.
HKHendrik KrugerVerified
Warehouse Manager
South AfricaCape Town201 to 500 employeesThe trial went well. Live use with real volume did not. The honest position is that the parts we were sold on never worked the way they were demonstrated. The gaps are the kind that create work rather than save it. Test it hard during the trial with real volume before committing.
What works
It is inexpensive.
What does not
Bank feed failures went unresolved for weeks. Migration lost historical detail we needed for the audit. Support responses were slow and generic.