NJNonhlanhla JonesVerified
Partner
Retail
South AfricaStellenbosch500 plus employees
South AfricaStellenbosch500 plus employees412 verified reviews
Every published review of Sage Accounting, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.
412 reviews match · page 29 of 42
NJNonhlanhla JonesVerified
Partner
South AfricaStellenbosch500 plus employeesIt has been fine, with a couple of persistent irritations. Direct bank feeds for Absa, FNB, Standard Bank, Nedbank and Capitec. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Good value, with some real rough edges.
What works
Direct bank feeds for Absa, FNB, Standard Bank, Nedbank and Capitec. The core ledger is reliable.
What does not
Bank feeds drop and need reauthorising more often than they should. There is no direct submission to eFiling, so the return is captured by hand.
LMLindiwe MnisiVerified
Audit Manager
South AfricaKimberley11 to 50 employeesOur practice put four clients on this before we moved our own business across. Direct bank feeds for Absa, FNB, Standard Bank, Nedbank and Capitec. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.
What works
Free accountant login on every plan. Our accountant has their own login at no extra cost. The audit trail has answered every query our auditors raised.
What does not
Support response times slow noticeably at month end.
PCPhumzile CoetzeeVerified
General Manager
South AfricaNelspruitSole traderWe committed to this on a recommendation and I regret not testing it properly first. Where it earns its keep is that the parts we were sold on never worked the way they were demonstrated. The gaps are the kind that create work rather than save it. I would look elsewhere unless price is the only consideration.
What works
The invoicing side works.
What does not
Migration lost historical detail we needed for the audit. The VAT handling required constant manual correction. Support responses were slow and generic.
Response from the vendor15 Mar 2025
Thank you for the detailed feedback. Our product team has logged the reporting limitations you describe and improvements are on the roadmap for this year. Please contact our support team so we can look at your specific configuration.
ANAnke NkosiVerified
Partner
South AfricaRichards Bay11 to 50 employeesOur practice put four clients on this before we moved our own business across. Direct bank feeds for Absa, FNB, Standard Bank, Nedbank and Capitec. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.
What works
The deepest pool of trained local bookkeepers in the country. Our accountant has their own login at no extra cost. The audit trail has answered every query our auditors raised.
What does not
Inventory is too basic for a stock heavy business.
TMTshepo MnisiVerified
Creditors Clerk
South AfricaKimberley500 plus employeesWe moved across from a desktop package eighteen months ago and I would not go back. The deepest pool of trained local bookkeepers in the country. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.
What works
Direct bank feeds for Absa, FNB, Standard Bank, Nedbank and Capitec. VAT201 figures come out right without a manual working paper. Bank feeds match transactions accurately and the rules learn quickly.
What does not
Inventory is too basic for a stock heavy business.
MKMulalo KhumaloVerified
Financial Director
South AfricaGqeberha201 to 500 employeesOur practice put four clients on this before we moved our own business across. Direct bank feeds for Absa, FNB, Standard Bank, Nedbank and Capitec. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.
What works
The deepest pool of trained local bookkeepers in the country. The audit trail has answered every query our auditors raised. VAT201 figures come out right without a manual working paper.
What does not
Reporting beyond the standard pack still ends up in a spreadsheet.
WCWayne Chauke
Warehouse Manager
South AfricaSomerset West2 to 10 employeesOur practice put four clients on this before we moved our own business across. Free accountant login on every plan. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.
What works
VAT201 output that transfers cleanly to SARS eFiling. The audit trail has answered every query our auditors raised. Bank feeds match transactions accurately and the rules learn quickly.
What does not
The interface has not aged well.
ECElmarie ChettyVerified
Audit Manager
South AfricaGqeberha51 to 200 employeesAfter two years I can say the reconciliation time saving is real and it is significant. Free accountant login on every plan. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.
What works
Direct bank feeds for Absa, FNB, Standard Bank, Nedbank and Capitec. Our accountant has their own login at no extra cost. Multi currency handling is genuinely correct on unrealised gains.
What does not
Inventory is too basic for a stock heavy business.
DIDenise IsaacsVerified
Logistics Coordinator
South AfricaWitbankSole traderI run the books for three related companies and this is the first system that has kept up. VAT201 output that transfers cleanly to SARS eFiling. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.
What works
Free accountant login on every plan. VAT201 figures come out right without a manual working paper. The audit trail has answered every query our auditors raised.
What does not
Inventory is too basic for a stock heavy business.
RIReabetswe IsaacsVerified
Production Manager
South AfricaSandton51 to 200 employeesI run the books for three related companies and this is the first system that has kept up. The deepest pool of trained local bookkeepers in the country. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.
What works
Free accountant login on every plan. Multi currency handling is genuinely correct on unrealised gains. Bank feeds match transactions accurately and the rules learn quickly.
What does not
Reporting beyond the standard pack still ends up in a spreadsheet.