412 verified reviews

Sage Accounting reviews

Every published review of Sage Accounting, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

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Kgomotso Mnisi

Chief Executive Officer

Legal services

Pietermaritzburg51 to 200 employees

3.0

23 Jan 2025

Competent but the support tests your patience

It has been fine, with a couple of persistent irritations. The deepest pool of trained local bookkeepers in the country. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Fine for our needs. Test it properly against your own requirements.

What works

The deepest pool of trained local bookkeepers in the country. The mobile app is useful for approving payments.

What does not

The report customisation is limited. There is no direct submission to eFiling, so the return is captured by hand.

Lerato MaharajVerified

Creditors Clerk

Information technology

East London11 to 50 employees

4.0

22 Jan 2025

Finally a ledger our accountant does not complain about

After two years I can say the reconciliation time saving is real and it is significant. Free accountant login on every plan. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

VAT201 output that transfers cleanly to SARS eFiling. The audit trail has answered every query our auditors raised. Bank feeds match transactions accurately and the rules learn quickly.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Zaida DavidsVerified

Financial Manager

Motor trade

Klerksdorp500 plus employees

5.0

13 Jan 2025

Our bookkeeper got two days a month back

I run the books for three related companies and this is the first system that has kept up. The deepest pool of trained local bookkeepers in the country. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

VAT201 output that transfers cleanly to SARS eFiling. Invoices go out looking professional with no design work. The audit trail has answered every query our auditors raised.

What does not

Support response times slow noticeably at month end.

Marisa FortuinVerified

Financial Director

Healthcare

PretoriaSole trader

5.0

01 Jan 2025

VAT season stopped being a crisis

Our practice put four clients on this before we moved our own business across. Free accountant login on every plan. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

The deepest pool of trained local bookkeepers in the country. Month end close has dropped from six days to two. Multi currency handling is genuinely correct on unrealised gains.

What does not

Inventory is too basic for a stock heavy business.

Rebecca Maharaj

General Manager

Security services

Cape Town2 to 10 employees

5.0

24 Dec 2024

Migration was painful, the result was worth it

I run the books for three related companies and this is the first system that has kept up. VAT201 output that transfers cleanly to SARS eFiling. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

VAT201 output that transfers cleanly to SARS eFiling. Month end close has dropped from six days to two. The audit trail has answered every query our auditors raised.

What does not

Inventory is too basic for a stock heavy business.

Christiaan CeleVerified

Audit Manager

Accounting

Klerksdorp500 plus employees

5.0

23 Dec 2024

Does the compliance work without being asked

We moved across from a desktop package eighteen months ago and I would not go back. The deepest pool of trained local bookkeepers in the country. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

The deepest pool of trained local bookkeepers in the country. Invoices go out looking professional with no design work. Month end close has dropped from six days to two.

What does not

Support response times slow noticeably at month end.

Andrew FletcherVerified

Creditors Clerk

Financial services

Cape Town201 to 500 employees

5.0

08 Dec 2024

Reconciliation went from a week to an afternoon

Our practice put four clients on this before we moved our own business across. The deepest pool of trained local bookkeepers in the country. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

VAT201 output that transfers cleanly to SARS eFiling. Multi currency handling is genuinely correct on unrealised gains. Bank feeds match transactions accurately and the rules learn quickly.

What does not

Support response times slow noticeably at month end.

Mulalo HendricksVerified

Supply Chain Manager

Recruitment

Richards Bay500 plus employees

1.0

06 Dec 2024

Migrated away after fourteen months

I have spent more time working around this than working in it. What surprised me was that the parts we were sold on never worked the way they were demonstrated. It has cost us more time than it has saved. Test it hard during the trial with real volume before committing.

What works

It is inexpensive.

What does not

Support responses were slow and generic. Bank feed failures went unresolved for weeks. The VAT handling required constant manual correction.

Kirsten RadebeVerified

Procurement Manager

Information technology

Gqeberha201 to 500 employees

4.0

05 Dec 2024

Solid, boring, and that is exactly what I wanted

Our practice put four clients on this before we moved our own business across. Direct bank feeds for Absa, FNB, Standard Bank, Nedbank and Capitec. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Direct bank feeds for Absa, FNB, Standard Bank, Nedbank and Capitec. Bank feeds match transactions accurately and the rules learn quickly. The audit trail has answered every query our auditors raised.

What does not

Support response times slow noticeably at month end.

Ilze BennettVerified

Production Manager

Recruitment

Nigeria11 to 50 employees

5.0

04 Dec 2024

VAT season stopped being a crisis

After two years I can say the reconciliation time saving is real and it is significant. Free accountant login on every plan. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

VAT201 output that transfers cleanly to SARS eFiling. VAT201 figures come out right without a manual working paper. Month end close has dropped from six days to two.

What does not

Inventory is too basic for a stock heavy business.

412 verified reviews

What works

What does not

Support response times slow noticeably at month end.

Ilze BennettVerified

Production Manager

Recruitment

Nigeria11 to 50 employees

5.0

04 Dec 2024

VAT season stopped being a crisis

What works

VAT201 output that transfers cleanly to SARS eFiling. VAT201 figures come out right without a manual working paper. Month end close has dropped from six days to two.

What does not

Inventory is too basic for a stock heavy business.