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  1. Home
  2. Software
  3. Sage Business Cloud Payroll
  4. Reviews

231 verified reviews

Sage Business Cloud Payroll reviews

Every published review of Sage Business Cloud Payroll, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

231 reviews match · page 10 of 24

CF

Craig FortuinVerified

Managing Director

AgricultureSouth AfricaPaarl500 plus employees
5.0
25 Oct 2025

Our IRP5 files validated in e@syFile first time

I have run payroll on four different systems and this is the one I would choose again. Posts straight into Sage Accounting with no export step. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Posts straight into Sage Accounting with no export step. The ACB file imports into our bank without a support call. Employee self service cut payslip queries almost to zero.

What does not

The interface takes a while for a new administrator.

Used for 6 to 12 months
MN

Meera NgcoboVerified

Wages Clerk

Information technologySouth AfricaRandburg11 to 50 employees
4.0
21 Oct 2025

Payroll stopped being the worst week of the month

The tax year end is what convinced me. Nothing broke. Per employee pricing that scales with headcount. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Posts straight into Sage Accounting with no export step. BCEA leave accruals are right without configuration. Support answers in South African hours and understands the question.

What does not

There is no real HR functionality, so we run a second system.

Used for 6 to 12 months
JA

Jenna AdamsVerified

Wages Clerk

EngineeringSouth AfricaKimberley2 to 10 employees
5.0
20 Oct 2025

EMP501 reconciliation took forty minutes

We switched after our previous provider got an ETI calculation wrong. The Sage compliance engine without a local installation. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Posts straight into Sage Accounting with no export step. Support answers in South African hours and understands the question. The ACB file imports into our bank without a support call.

What does not

The interface takes a while for a new administrator.

Used for more than 5 years
NC

Nadia ChettyVerified

Employment Equity Officer

ConstructionSouth AfricaStellenbosch2 to 10 employees
2.0
19 Oct 2025

The March tax year end cost us a weekend

We had to rebuild two EMP501 submissions by hand. In practice, the parts we were sold on never worked the way they were demonstrated. The gaps are the kind that create work rather than save it. Test it hard during the trial with real volume before committing.

What works

It is cheaper than the alternatives.

What does not

ETI required manual correction for months. The March year end process was poorly documented. Leave accruals did not follow BCEA rules.

Used for less than 6 months
GN

Gerhard NetshitenzheVerified

HR and Payroll Manager

Motor tradeSouth AfricaKimberley11 to 50 employees
4.0
15 Oct 2025

Our IRP5 files validated in e@syFile first time

We run about ninety staff on this and it has not missed a submission. Backed by the largest accounting software vendor in the market. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Per employee pricing that scales with headcount. The ACB file imports into our bank without a support call. BCEA leave accruals are right without configuration.

What does not

There is no real HR functionality, so we run a second system.

Used for less than 6 months
RB

Rajesh BezuidenhoutVerified

Talent Acquisition Lead

EducationNigeriaNigeria2 to 10 employees
5.0
02 Oct 2025

EMP501 reconciliation took forty minutes

I have run payroll on four different systems and this is the one I would choose again. Per employee pricing that scales with headcount. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Per employee pricing that scales with headcount. The ACB file imports into our bank without a support call. EMP201 and EMP501 submissions have been correct every period.

What does not

The interface takes a while for a new administrator.

Used for 6 to 12 months
TN

Tebogo NkosiVerified

Payroll Administrator

Wholesale and distributionSouth AfricaCenturion2 to 10 employees
5.0
25 Sept 2025

Payroll stopped being the worst week of the month

We run about ninety staff on this and it has not missed a submission. Backed by the largest accounting software vendor in the market. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Backed by the largest accounting software vendor in the market. Support answers in South African hours and understands the question. The ACB file imports into our bank without a support call.

What does not

The interface takes a while for a new administrator.

Used for more than 5 years
MB

Mulalo Buthelezi

Group Financial Manager

Food and beverageSouth AfricaPolokwaneSole trader
5.0
24 Sept 2025

Payroll stopped being the worst week of the month

We run about ninety staff on this and it has not missed a submission. The Sage compliance engine without a local installation. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Posts straight into Sage Accounting with no export step. BCEA leave accruals are right without configuration. The ACB file imports into our bank without a support call.

What does not

Reporting outside the statutory pack is thin.

Used for less than 6 months
WM

Wayne MolefeVerified

Wages Clerk

HealthcareSouth AfricaEast London2 to 10 employees
4.0
24 Sept 2025

Leave finally follows the BCEA without a spreadsheet

We switched after our previous provider got an ETI calculation wrong. Per employee pricing that scales with headcount. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Backed by the largest accounting software vendor in the market. ETI is calculated on the sliding scale and shows its working. EMP201 and EMP501 submissions have been correct every period.

What does not

The interface takes a while for a new administrator.

Used for 2 to 5 years
LB

Lucinda BennettVerified

HR and Payroll Manager

Security servicesSouth AfricaSandton201 to 500 employees
5.0
20 Sept 2025

Support actually understands South African payroll

The tax year end is what convinced me. Nothing broke. Per employee pricing that scales with headcount. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Per employee pricing that scales with headcount. ETI is calculated on the sliding scale and shows its working. IRP5 files validated in e@syFile without a single rejection.

What does not

There is no real HR functionality, so we run a second system.

Used for less than 6 months
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4.1

Overall

from 231 reviews

78% positive16% neutral6% critical

Rating distribution

5
91 of 231
4
89 of 231
3
36 of 231
2
12 of 231
1
3 of 231

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