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  1. Home
  2. Software
  3. Sage Business Cloud Payroll
  4. Reviews

231 verified reviews

Sage Business Cloud Payroll reviews

Every published review of Sage Business Cloud Payroll, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

231 reviews match · page 12 of 24

WS

Wayne SmithVerified

Payroll and Benefits Officer

EngineeringSouth AfricaCape Town201 to 500 employees
5.0
26 Jul 2025

Payroll stopped being the worst week of the month

The tax year end is what convinced me. Nothing broke. Backed by the largest accounting software vendor in the market. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Backed by the largest accounting software vendor in the market. IRP5 files validated in e@syFile without a single rejection. BCEA leave accruals are right without configuration.

What does not

There is no real HR functionality, so we run a second system.

Used for 6 to 12 months
LM

Lizelle Moodley

Payroll Manager

Information technologySouth AfricaRichards Bay2 to 10 employees
4.0
25 Jul 2025

Three tax year ends without a single correction

We run about ninety staff on this and it has not missed a submission. Per employee pricing that scales with headcount. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Per employee pricing that scales with headcount. Support answers in South African hours and understands the question. BCEA leave accruals are right without configuration.

What does not

Reporting outside the statutory pack is thin.

Used for less than 6 months
CM

Chantelle MabasoVerified

Owner

ConstructionSouth AfricaSomerset West11 to 50 employees
4.0
19 Jul 2025

Leave finally follows the BCEA without a spreadsheet

The tax year end is what convinced me. Nothing broke. Per employee pricing that scales with headcount. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

Posts straight into Sage Accounting with no export step. Employee self service cut payslip queries almost to zero. BCEA leave accruals are right without configuration.

What does not

The interface takes a while for a new administrator.

Used for more than 5 years
NB

Nkateko BaloyiVerified

Payroll and Benefits Officer

Legal servicesSouth AfricaStellenboschSole trader
4.0
06 Jul 2025

Support actually understands South African payroll

The tax year end is what convinced me. Nothing broke. The Sage compliance engine without a local installation. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Per employee pricing that scales with headcount. The ACB file imports into our bank without a support call. ETI is calculated on the sliding scale and shows its working.

What does not

There is no real HR functionality, so we run a second system.

Used for 2 to 5 years
SJ

Sanele JonesVerified

Partner

Marketing and advertisingSouth AfricaGeorge51 to 200 employees
5.0
01 Jul 2025

ETI calculated correctly, with the working shown

The tax year end is what convinced me. Nothing broke. Backed by the largest accounting software vendor in the market. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Posts straight into Sage Accounting with no export step. Support answers in South African hours and understands the question. EMP201 and EMP501 submissions have been correct every period.

What does not

The interface takes a while for a new administrator.

Used for more than 5 years
FJ

Faizel Joubert

Founder

Wholesale and distributionSouth AfricaStellenbosch11 to 50 employees
5.0
28 Jun 2025

Leave finally follows the BCEA without a spreadsheet

We run about ninety staff on this and it has not missed a submission. Per employee pricing that scales with headcount. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Posts straight into Sage Accounting with no export step. ETI is calculated on the sliding scale and shows its working. Employee self service cut payslip queries almost to zero.

What does not

There is no real HR functionality, so we run a second system.

Used for 6 to 12 months
WR

Willem RadebeVerified

Wages Clerk

ManufacturingSouth AfricaStellenbosch500 plus employees
5.0
26 Jun 2025

Support actually understands South African payroll

I have run payroll on four different systems and this is the one I would choose again. Per employee pricing that scales with headcount. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Posts straight into Sage Accounting with no export step. IRP5 files validated in e@syFile without a single rejection. EMP201 and EMP501 submissions have been correct every period.

What does not

Reporting outside the statutory pack is thin.

Used for 6 to 12 months
SM

Sibusiso Mudau

Senior Payroll Consultant

Food and beverageSouth AfricaVereeniging2 to 10 employees
5.0
23 Jun 2025

Leave finally follows the BCEA without a spreadsheet

We switched after our previous provider got an ETI calculation wrong. The Sage compliance engine without a local installation. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

The Sage compliance engine without a local installation. ETI is calculated on the sliding scale and shows its working. Support answers in South African hours and understands the question.

What does not

There is no real HR functionality, so we run a second system.

Used for 2 to 5 years
CR

Charmaine Ramaphosa

Founder

AgricultureSouth AfricaPretoria201 to 500 employees
5.0
20 Jun 2025

EMP501 reconciliation took forty minutes

The tax year end is what convinced me. Nothing broke. The Sage compliance engine without a local installation. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Backed by the largest accounting software vendor in the market. EMP201 and EMP501 submissions have been correct every period. Employee self service cut payslip queries almost to zero.

What does not

There is no real HR functionality, so we run a second system.

Used for 2 to 5 years
LM

Lucinda MotaungVerified

Chief Executive Officer

Property and real estateSouth AfricaPretoria51 to 200 employees
5.0
05 Jun 2025

EMP501 reconciliation took forty minutes

The tax year end is what convinced me. Nothing broke. The Sage compliance engine without a local installation. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

The Sage compliance engine without a local installation. The ACB file imports into our bank without a support call. Support answers in South African hours and understands the question.

What does not

Reporting outside the statutory pack is thin.

Used for 2 to 5 years
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4.1

Overall

from 231 reviews

78% positive16% neutral6% critical

Rating distribution

5
91 of 231
4
89 of 231
3
36 of 231
2
12 of 231
1
3 of 231

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